Mediterraneo

The hotel was in the quieter area of Benidorm a short walk of about 15 mins from beach front. We were on a 5 day all inclusive package.

The hotel communal areas were clean and inviting to sit and rest whilst enjoying a drink. The reception staff were efficient but not very welcoming on arrival but to be fair it was 1.30 am. The restaurant staff are always busy keeping everywhere clean and chefs stocking up foods. Some are nicer than others. Food was lovely everyday and there was a variety with something for everyone.

The rooms were spacious and clean and the house keeping staff were fabulous cleaning room and providing fresh towels daily. They were very polite and happy - I was happy to tip them because they were so good.

There was plenty of sun loungers in the pool area available throughout the day, my only criticism is music can be loud around the pool if you are near the speakers do watch out for this.

The pool attendant was quite abrupt when I was looking at the indoor pool area, basically for a shower cubicle I could use on check out day he raised his voice at me to say I wasn’t allowed there. Overall a lovely stay which could’ve been 10/10 if some staff members were more welcoming and pleasant to the guests.

First time staying at this hotel and first time bringing my 8 year old son. This hotel was recommended and we liked the idea it was low rise which I felt was better for kids. We travlled with another family so had a mix of ages in kids from 8 to 17 We had a pool view room which was good as we were only 1st floor so could give the kids a bit of freedom to play pool or join in the games and could see where they were. The rooms were decent, beds comfy, has hairdryer, shampoo and shower gel.. small fridge for drinks. TV didnt have alot of british channels..wifi was decent The pool area was good n had no trouble getting loungers. There's no inflatables allowed which I understand but it would maybe be worth having even an hour that the kids could have used inflatables or pool games. We bought an inflatable for the beach n wen we returned there was 10 mins till pool closed, closes at 6pm, no one was using the pool but the lifeguard wouldn't allow just a little shot with the inflatable which I thought was a shame. The pool is big enough for there to be a section for kids to play like this, of only for an allocated time. We felt 6pm was also early to close the pool as it was still very sunny and hot at this time and if you had been out for the day, closing the pool later than 6 would give you time to use the pool on return. Alot of guest also commented on this. There's an indoor pool, the kids were keen to see and use but the lifeguard not so keen, also strict rules of booking time slots and wearing a swimcap which I thought was a weird rule. So we never seen the indoor pool at all. The entertainment staff were really nice and we took part in games and helps you meet other guests and have a laugh. The games were all much the same though, killer pool, darts, some others, there was no water polo or water games and apparently they have a massive inflatable assault course for the pool, am not sure if these are seasonal but the weather was still so lovely it would have been good to see these, especially for the kids. The all inclusive cards were a bit of a pain, the kids had there own, which was great as let them go get their own drinks and ice cream but they did lose them more than once, i dont understand why they dont use bands. We found the food to be pretty decent.. The fajitas were a favourite and toasties were good at the snack bar. It would be good to have later night snacks though We would defo return here But would hope to see more for kids avaliable round the pool and games, and earlier/later pool opening times as 10am to 6pm we felt wasnt enough, some like to swim before breakfast and the weather was still lovely at 6pm for the pool to be open later. Later night snacks would also improve this hotels offerings. also some alocopops avaliable to purchae and slushes or slushy cocktails included for for all inclusive