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  • Madeira Holidays
  • Funchal
  • Jardins d'Ajuda Suite Hotel

Jardins d'Ajuda Suite Hotel

TripAdvisor Review
Portugal, Europe
Funchal

As its name suggests, the Jardins d'Ajuda Suite Hotel occupies a delightful setting in beautifully maintained gardens. The smart exterior (in a subtle shade of yellow) is a clear sign of what to expect inside – it's a well maintained, stylish facility, and one you'll quickly fall for.

Smart hotel setting brings you close to the heart of fashionable Funchal:

The stylish pillars that adorn the reception, restaurant and grand indoor pool convey the message perfectly – this is a fine, four-star hotel. No wonder it's such a popular choice for this part of Madeira; Funchal is a stylish destination and one of the island's best tourist spots.

There is a real emphasis on your contentment at the Jardins d'Ajuda Suite Hotel, from the beautiful gardens to the stylishly comfortable hotel rooms you'll know you've chosen the right place to relax.

With accommodation comprising suites and twin rooms (suites come with kitchenettes), you can choose the best option for you. Rooms are all air conditioned and comfortable. Whether you favour a studio or a twin room, you'll enjoy the ample space as well as a balcony. Amenities include TV, telephone and Wi-Fi; room safes are also available to hire.

The Jardins d'Ajuda Suite Hotel also boasts a large outdoor swimming pool, with a sun terrace – you can pick up quite a tan in Madeira. You can also enjoy all the amenities of the health club with its gym, Jacuzzi, sauna and steam bath.

There are lots more nice add-ons to the service you get at the Jardins d'Ajuda Suite Hotel. You can log in to your emails and surf the web, courtesy of a free Wi-Fi hotspot in the hotel reception. And don't forget to check out the hotel's very own entertainment programme too.

Staying in such perfect surroundings is great for the holiday spirit. You're never far from something to do or somewhere new to explore, and at the end of the day, you've got a wonderful hotel to return to.

Special Offers

Stay for free! Book a 7 night stay and only pay for 6 nights! Or stay longer and save even more

  • Book 14 nights, pay for only 11 nights.

Valid for arrivals 01/09/2026 - 31/10/2026.

Pay no additional supplement as a single traveller in a twin room when you arrive between 01/07/2026 - 07/07/2026 & 25/09/2026 - 31/10/2026.

Limited Availability, these sell out!

Not combinable with other offers. Not available in Suites.

Book Twin Inland Room, receive free upgrade to Twin Garden View Room.

Book Suite Inland View Room, receive free upgrade to Suite Garden View Room.

Valid for arrivals between 01/07/2026 - 15/07/2026 and 21/09/2026 - 31/10/2026.

Combinable with Early Bird Discount and Stay Pay offer

Facilities

  • Entertainment+
  • Heated outdoor pool with separate children's section
  • Heated indoor pool
  • Health Club*
  • Gym*
  • Sauna*
  • Jacuzzi*
  • Steam bath*
  • Restaurant (access is via steps)
  • Bar
  • Please note some facilities may incur an additional fee

Room Types

The Local Area

The Jardins d'Ajuda Suite Hotel is conveniently situated too. The heart of Funchal is just a couple of miles away – there you'll be able to explore the sights, shop, or swim at the Lido – there's just so much to see in Funchal. You'll be spoilt for choice.

Tripadvisor Reviews

Trip Advisor
3.5 Very Good1,076 reviews
Excellent
17%
Very Good
34%
Average
27%
Poor
13%
Terrible
10%
Location
Cleanliness
Service
Value
TripAdvisor Review
Enjoyable stay .

We had a great week in Madeira , our first time here , very pretty island . i did mange to get this trip very cheap so i was not expecting much . The hotel was great , yes it it a little dated but kept very clean , room was big , comfortable beds , also had a little kitchenet , cleaners came in every day to clean sort towels , there was also a great little spar area , with fresh towels every day sauna and jacuzzi , indoor outdoor pools , all the staff were very friendly , lots of bars and restaurants within walking distance , we had a fantastic weeks break , and would go back to this hotel . FYI , the restaurants prices are all over the place , range from 50e to 120e for basicly the same meal so check prices before you site down . there is a great burger place , out of the hotel turn left , then right past the shopping centre about 100 yards up the road , amazing burgers .

Review by Andy p Beverly Hills, California
TripAdvisor Review
A week staying at the Jardins d'Ajuda suite

Spent a week here 27th April-4th may. The hotel was nice for a week. Its quite an old hotel and there are lots of things that could do with updating as mentioned in previous posts like decor being a bit dated, rooms could do with a bit of make over and some inside communal areas are quite run down too( walls water damaged, water leaks and stained carpets, old chairs). The outside pool area is absolutely spotless and is a beautiful area to spend the day being clean and tidy and well maintained, the inside pool is also great for the rainy overcast days and the surrounding gardens are very pretty and well looked after too. The staff are brilliant in all areas, the pool guys are nice and friendly, the night time barmen are really friendly and chatty and always gave us a nice welcome. The drinks are nice especially the cocktails. Entertainment was ok on an evening normally a singer or 2. We ate in the restaurant at breakfast time, it was ok, the same every day but always found something. The room was fine, nice and big, everything worked , lots of storage, good double glazing which worked well considering we were road side so was loud at times but the doors shut kept the noise down. The beds were harder than we are used to but thats our preference. Maids cleaned every day with fresh towels and toilet rolls. Location was good, it is a busy road with lots going on at times but didn't bother us. There's plenty of excellent eating places in close proximity to the hotel, a chinease buffet restaurant, an Indian, pizza, pasta,grills ,burgers ect then a massive shopping center with the standard KFC, McDonald's, supermarket, clothes shops, jewelery and so on. A walk into main funchal takes around an hour its a good 4k walk mostly flat so no problem if your ok with distance. But a yellow taxi was around 10E which we only did once as we didnt mind the walk. All in all we had a nice week and the weather was fairly kind to us considering what was forcast. We'd definitely stay at this hotel again if we came back to Maderia and would recommend it. Thank-you 🥰

Review by 224fayea Leicester, United Kingdom
TripAdvisor Review
Its ok

The hotel was lovely and in a great location. There is a fantastic range of shops and restaurants close by. The hotel is 4* with lovely pools and the restaurant was great for breakfast - lots of different, fresh, food to choose from. Although it was a 4* hotel, I was given a 2* room. Very dated and the bathroom was awful. Everything was rusty: shower rail, mirror, toilet roll holder - anything metal was rusty. There was no shower, just an old shower attachment on the bath taps. The bath had tatty velcro strips in it, which I assume was to stop you slipping. I didnt use the bath... Just had strip washes and washed my hair over the side of the bath. Thankfully, it was only for 4 nights. The worst, most ridiculous thing though, was that there were NO plug sockets in the room. No way of using your hair dryer/straighteners or charging your phone and camera etc. The only socket was at the top of the wall where the wall mounted tv was. If you are staying here, bring a long extension lead! There was a small fridge, which wasn't working and the plug socket came off as I tried to unplug it.

Review by 737-800SoloTravel Cheshire, United Kingdom
TripAdvisor Review
Great place to stay!

Hotel is fantastic. Pool staff are lovely and the pool areas are very clean, you’re provided with towels supplied from the hotel itself (no need to bring your own).

Breakfast was great, lots of variety like fruits, breads, cereals, hot drinks, juices etc…breakfast staff were very friendly and efficient.

Room itself is lovely. Comfy bed, nice, clean bathroom, small kitchen area has lots of plates, cups, cutlery etc which is handy. Great view from the balcony which overlooks the pool/garden area and sea!

The bars in the hotel could have more variety with drinks…especially with cocktails.

The lifts are very dodgy, one was out of order the entire time we stayed and the one working kept stopping and starting and kept stopping on random floors.

The plugs next to the bed were nearly coming out of the wall and would give us an electric shock but still worked. The aircon in the bedroom didn’t work however it worked in the kitchen/sitting area which still cooled down the room but still should be fixed. The freezer in the room did not work. We had icecream in there for 4+ days and they were not frozen, just liquid.

Overall great hotel, few things should be fixed but would recommend others to stay here! ☀️

Review by DayTrip39364483482 Ireland
TripAdvisor Review
Give this hotel a miss

If you are thinking of booking this hotel, give it a miss. The staff are friendly and at first glance it looks OK. But look a little deeper. There should be 4 lifts but only 1 works. Our room on the 7th floor had cockroaches running round the room. Told reception but nothing got done. Later in our stay found cockroaches in the main lobby by the 1 and only operating lift. It is nicer round the pool and gardens.

Review by Apps1550 Market Rasen, United Kingdom
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