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  • Madeira Holidays
  • Funchal
  • Duas Torres

Duas Torres

TripAdvisor Review
Portugal, Europe
Funchal

This charming hotel lies amidst well-tended gardens directly overlooking the Atlantic Ocean with a charming view of the Bay of Funchal. It is about 3.5 km from the centre, to which good bus connections are available. Links to the public transport network lie 300 m away and can easily be reached on foot.

Superbly located, the hotel comprises a total of 100 studios spread between 2 buildings. Facilities on offer include a foyer with a 24-hour reception desk, hotel safes and lifts. Special features of this hotel include a cosy bar and a restaurant, which is particularly inviting with its delicious cuisine. Room and laundry services are additionally available. Parking is to be found outside the hotel.

The studios are modern and comfortable. They consist of an en suite bathroom with shower and hairdryer, a direct dial telephone, a microwave, a kitchenette, a balcony or terrace and a hire safe.

The beautiful grounds include a swimming pool as well as sun loungers and parasols. Guests may also use the tennis facilities outside.

Hotel Information

Be sure to enjoy recreational amenities, including an outdoor tennis court, a sauna and a fitness centre. Additional amenities at this aparthotel include complimentary wireless Internet access, tour/ticket assistance and a banquet hall.

Facilities

  • Parasols
  • Sun loungers
  • Children’s swimming area
  • Air conditioning in Restaurant
  • Poolside snack bar
  • Highchairs
  • Restaurant
  • Bar
  • Terrace
  • Garden
  • Please note some facilities may incur an additional fee

Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

The Local Area

Tripadvisor Reviews

4.0 Very Good518 reviews
Trip Advisor
Excellent
38%
Very Good
39%
Average
13%
Poor
6%
Terrible
5%
Location
Cleanliness
Service
Value
TripAdvisor Review
Brits not welcome here

I booked a Standard Studio with a Sea View at Duas Torres (10/01-18/01) via Travel Up. Despite being a repeat guest, I was placed in a substandard "Annexe" unit not shown on the website or booking options. ​Key Issues: ​Safety: The bathroom contains an ordinary 230V socket in a "wet zone" (less than 1m from water), which is a lethal violation of Portuguese safety standards. The boiler plug also has exposed wiring. Broken wardrobe, filthy, mouldy shower, slippery shower tray, broken sharp edged towel storage.. ​Misrepresentation: The annexe is significantly smaller and of inferior quality compared to the main 4-star building. ​Discrimination: It is observable that British guests are being relegated to these units while other nationalities are prioritized for the main building. ​Travel Up has ignored my pleas for help despite receiving photos of these hazards. I have been treated like a second-class citizen in accommodation that does not meet basic safety or quality regulations. I have escalated this to the Madeiran Tourist Authorities and

TripAdvisor Review
Not a four star hotel

Stayed here for a week with my partner. We had a twin room with sea view balcony - which was nice, but we naturally paid extra for it. The room had kitchenette with very little equipment. Basically you can make yourself coffee or tea, or fry your toast. There's couple of pots and pans but no proper tools to really make food. Dull knives and no sieve or spatulas. Also the equipment provided was dirty and you had to wash them yourself before use. It's not mentioned anywhere but if you don't keep one key card inserted the room will not have power on - so the fridge also turns off when you leave. We did left it one time but the cleaner had it removed when we were away. The cleaning includes only taking out the trash and swiping of the floors - which is why we allowed the cleaners in only once during the week. (They don't change your towels or sheets.) Room itself was dirty with splatters and dust. Toilet sink and shower were moldy. We even found someones old moldy lunch box from one of the closets. Also the smell in the room was incredibly irritating; when I told the receptionist about it they explained it's an air freshener they use on all the rooms. Raises a question why they have to... It was excessive and made my throat burn and taste like I've eaten a full bar of soap or something. Receptionist told me he'd write a note for the cleaners not to spary our room - but I also heard him to joke about it later with the staff. It also rained during our stay and one of the windows leaked water straight to my partners bed..! Unbelievable sh*tty experience even tho I didn't have high expectations to begin with. The beds and pillows were good tho, maybe only good thing in the room along with the views from the balcony. Hotel has a free parking for like twenty cars. Location is also convenient if you like it more quiet. Big supermarket across the street too.

TripAdvisor Review
Highly recommend

Just home from a fabulous stay here with my husband. Good location with bus stop outside for bus to Funchal centre a short ride away. Shopping centre across the road with hypermarket. The staff were very friendly and our room was super with lovely balcony and right over the sea. We had a kitchen , dining area and sitting area with a big bedroom and very comfy bed Room was cleaned and towels changed every day and hotel provided pool towels. Pool was lovely and plenty of sun beds. I would have no hesitation in recommending this hotel and we will definitely return .

Review by W8564CQkareno Dublin, Ireland
TripAdvisor Review
Very Terrible Hotel

I have just checked out from this hotel and my experience was absolutely terrible. I was assigned a room on the ground floor, tucked away in a far‑off corner of the property. Right next to a construction site, the noise was unbearable. I got woken up twice in one day by the loud building work.

The bath gel bottle in the bathroom was completely empty, with no product inside at all. The hair‑dryer was broken, as shown in my video. Overall this is a very poor‑quality room, and my stay was really disappointing.

Review by Voyager66417278569 Sydney, Australia
TripAdvisor Review
Not suitable for a baby

I would not recommend Hotel Duas Torres, our holiday was from 02/10/2026-08/10/2026 and we went with our baby who was 9.5 months old, we had advised the hotel there would be a baby staying, however there were no accommodations made for our baby. We had rang ahead and asked for a cot to be in the room, we arrived very late, 1.30am, and there was a travel cot in the room however there was unsafe bedding placed in the cot. I noticed there wasn’t a kettle in the room and we needed one for our baby, I went to reception to ask for a kettle and was informed there were no kettles available until 9am at which my baby would be up for at least 2 hours with no food so I advised this is not possible and is there any way of getting sterilised water before 9am, the employee then went to find a kettle and came out with a tiny kettle with the lid not working properly and advised me it would be €2.50 per day to ‘rent’ the kettle, I was horrified that we had to pay for the use of the kettle, however we had no option so I took the kettle. My husband went to reception the next morning and spoke to a lovely man named Conrad, he understood our situation and advised that this is management rules but it would be €2.50 for the duration of our stay. We had a glass bottle in our room that I poured sterilised water into to feed our baby however the cleaners took the glass bottle the following day, leaving us with no sterilised water to make bottles for our baby, I then asked Conrad for another glass bottle and to write a note to ask the cleaners to leave the bottle, the note lasted a couple of days until the cleaners took the note (not entirely sure why they would take the note) so we had to hide the glass bottle in the cupboard. All in all, the hotel made our stay with our baby much more stressful than needed.

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