Alto Lido

I don’t often write reviews but feel I should on this occasion, firstly the pros Rooms are very spacious and kept clean we had clean towels daily and the housekeeping staff were brilliant our room was on the 15 th floor and we had an amazing side sea view and beautiful sun from 3.30pm onwards. Now the cons the food was awful we did the all inclusive even the breakfast wasn’t up to much the food was exactly the same for breakfast lunch and dinner for the entire stay we knew exactly what we were going to have I think if you like fast food fried food then you will probably be ok, the salads were very basic and the deserts were just a small square of gateau and some vanilla mousse no jelly or rice pudding and there was ice cream. We ate out the last 2 Evenings and it was fab had a Chinese one nite and a steak the other nite . I found hotel reception not very helpful I asked for an extra pillow on 3 occasions I was told of course we will sort that for you, in the end I gave up and used one of the bathrobes. All inclusive drinks on 2 occasions I ordered a Bailey’s and a glass of sangria it was brought to the table only to be told I had to pay as this was not included in the all inclusive, I’ve always drank this when all inclusive . We never went in the pool as it looked dark and murky the tiles at the bottom of the pool are not blue they are a dark green and it made the pool look dirty was not appealing at all, however they do have an upstairs sun terrace which was very nice with plenty of sun beds . I do read the reviews before staying in hotels but I like to make my own mind up but I’m afraid on this occasion most of them were accurate the question is would I stay here again the answer is no I think they need to make some changes it’s a shame as the rooms were amazing

Great location, great atmosphere, good size of rooms, clean and nice and soft colors. Great breakfast and very good restaurant (Tale restaurant)

Just returned from a five day stay in early July 2026.

The room on the 10th floor was spacious and modern with a comfortable bed and quiet air conditioning. Complimentary water and prosecco on ice was a nice unexpected touch. The cleanliness of the room was excellent and the housekeeper did a great job servicing the room every day. The room was very quiet with a large balcony and side sea view overlooking the gardens of the adjacent hotel. Bathrobes, pool towels, fridge & safe (€15 charge) also provided. As I used mobile data, I am unable to comment on Wifi speed. The bathroom was an adequate size and modern with a large step in shower and good water pressure. I couldn’t fault the room, 10/10.

I ate breakfast when the restaurant opened at 7am. There was plenty of choice with a very good selection of bread, cheeses, meats, fruit and cakes. I am unable to comment on the cooked breakfast but I enjoyed a fresh omelette one day which was very nice. The juices could have been improved with a limited selection and poor quality from a machine. The restaurant was always quiet at 7am, much busier later on.

I only had interactions with the reception and the waiters / waitresses at breakfast. Some of the reception staff seemed unhappy in their job but generally the staff were pleasant and helpful. As mentioned in some of the previous reviews, the lifts were slow at times.

I am unable to comment on the other facilities (like the pool or spa) as I was exploring Madeira in the day. Hotel has a very good location in the lido with lots of restaurants, shops and supermarket close by. The walk to Funchal takes 45 minutes or you can catch the hotels complimentary bus, public bus or taxi. I had a very good stay but would stay in a different hotel next time for a change of scenery.