- Algarve Holidays
- Vale do Lobo
- Dona Filipa Hotel
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Dona Filipa Hotel
Portugal, Europe
Vale do Lobo
This upscale hotel reveals itself amidst beautiful natural scenery of Vale do Lobo, situated at 8 km from Quarteira. Within a short stroll from the seemingly endless sandy beach, extensive golf courses and the romantic centre Vale do Lobo, included in the Algarve's Golden Triangle, comprising the most affluent tourist areas of the Algarve. This opulent complex showcases a wide range of accommodation options ranging from rooms and suites to more spacious penthouses. The rooms feature elegant décor with floral elements while suites and penthouses offer stylish furnishings and rich fabrics, all of them come complete with cutting edge amenities to ensure a fully enjoyable stay. The unique dining venues offer exceptional cuisine and the finest wines to satisfy even the most discerning palates. The resort features a large kids' club and paddling pool with a shaded terrace for the comfort of the youngest ones, while the adults may take a refreshing dip in the shimmering pool, play tennis or relax in the spa. There is also a business centre and a charming beach club.
Facilities
- Tennis*
- Billiards
- Beauty salon
- Massage*
- TV lounge
- Entertainment programme for children
- Children playground
- Sun loungers
- Children’s swimming area
- Outdoor heated pool
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.0 Very Good618 reviews
Excellent
43%
Very Good
31%
Average
17%
Poor
6%
Terrible
4%
Location
Cleanliness
Service
Value
Single females must avoid this hotel
I was staying at the hotel with some friends and we all had our own rooms. One of our party suffered a most unpleasant experience whereby a handwritten note was left on her balcony with a phone number to ring offering a sexual encounter in very crude explicit terms. Whilst this would have been unsettling at best as she was in a room on a lower floor overlooking the golf course and so open to an intruder it was the hotel staff’s reaction to the incident that was the most shocking. A receptionist’s initial reaction was to ask if the guest herself had been out looking for men as we were a group of ladies on our own - a totally outrageous and hugely insulting and inappropriate response to a distressing situation. I cannot believe this response and from a woman too in 2026 - it shows complete lack of empathy or any form of training in customer relations. To make things worse, when the Manager Manuel Baltazar finally appeared and made contact (only when pressed to do so) his attitude and demeanour was both arrogant and disparaging. He sat back in his chair with his legs apart and his hand behind his head in a typically masculine assertive manner and showed absolutely no sympathy to my friend - he made no attempt to try and understand the distress she had been caused. He only apologised reluctantly and rather spuriously for what had happened after 15 minutes of being asked to! He did not take the whole incident at all seriously so I would recommend that no women on their own ever stay at this hotel. I shall certainly never stay there again.
Extremely poor customer relations
I recently stayed at this hotel with a group of girlfriends. We were on an organised Padel Tennis course for 4 nights. During our stay one of our group was subjected to a very unpleasant experience. Her room was on the ground floor and after returning from our morning session of Padel she found a handwritten note on her balcony. It was obscene and vulgar offering an explicit sexual encounter and a phone number to call. Naturally she was upset and shocked and reported the incident but it was the response she received from the hotel staff that appalled us all as a group. The initial response was to ask her if she had encouraged male attention as we were a group of ladies on our own. This was a totally insulting and disrespectful insinuation. It wasn’t until the next day that the manager Manuel Baltazar finally deigned to speak to her, although she had to seek him out. He showed very little empathy and understanding of the distress that the crude note had caused. He attempted to brush the whole incident away and only offered an apology when pushed. His overall attitude was very unsympathetic and misogynistic. A disgraceful display of customer care. I certainly will not come back.
Review by Keith G Reading, United Kingdom
Fantastic location, great staff, room needs updating
Stayed for a few days before moving to a villa nearby. Staff were very friendly and helpful at all times. Good : location, very close to the beach and the nearby restaurants/bars/beach club could not be better. View from the pool is fantastic, looking out to sea. Pool is very pool, great size, clean and perfect temp for September. Pool bar was fantastic, great choice of food, staff were very friendly and always quick to serve. Perfect location for golf. Not so good : the rooms were dated and in desperate need of modernization. We did mention this to reception as friends had told us the updated rooms were very nice. unfortunately they just put us in a bigger room, which also needed updating. as we were only there a few days it didn't matter and we were fine. Overall it is highly recommended, just ensure you get an updated room.
Review by Simon G Reigate, United Kingdom
Perfect location & Amazing staff
Amazing hotel with everything you need! The fact that you don’t need a car to go to the beach or to go eat or have a drink it’s priceless! You can really just relax and enjoy. The room was perfect! Very modern (great refurbishment done recently). The hotel pool has a great view to the sea (photo).
Very disappointing experience – poor customer service and lack of care
Very disappointing experience – poor customer service and lack of care
I was staying at the hotel with a group of friends, and unfortunately our experience was far from what we expected.
On arrival, I was allocated a Classic Room which overlooked a roof full of very noisy air-conditioning units. The constant noise made the room unpleasant, so I raised this with the hotel. To their credit, they did move me to a more suitable room, which I appreciated. However, there was no apology or acknowledgement that the original room was unsuitable, which I found disappointing.
Unfortunately, this was not the only issue during our stay.
One of our party experienced something extremely unpleasant and unsettling when a handwritten note was left on her balcony, including a phone number and an explicit invitation for a sexual encounter. Her room was on a lower floor overlooking the golf course, so the fact that someone had approached or accessed her balcony was particularly concerning from a security and privacy perspective.
What shocked us most was the hotel’s response when this was reported.
The receptionist’s initial response was to ask whether my friend had been out looking for men. This was an incredibly inappropriate and insensitive question to ask someone who had reported an unwanted and distressing incident. We were a group of women travelling together, and we expected the hotel to show empathy and take the matter seriously.
The situation became even more disappointing when the manager, Manuel Baltazar, eventually became involved. He only made contact after being pressed to do so, and his manner came across as dismissive and unsympathetic. Rather than showing concern or trying to understand how distressed my friend was, there appeared to be very little recognition of the seriousness of the situation.
After approximately 15 minutes of being asked to address the matter, he eventually apologised, but the apology felt reluctant rather than genuine.
For me, the biggest disappointment was the overall lack of customer care. From being initially allocated a room overlooking noisy air-conditioning units, to the way a very serious and distressing incident involving another guest was handled, there seemed to be a lack of empathy and attention to the guest experience.
I would have expected an apology and a much more caring approach throughout our stay.
Sadly, based on our experience, I would not choose to stay at this hotel again and would not be recommending it to women travelling alone.
