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  • Algarve Holidays
  • Vale do Lobo
  • Dona Filipa Hotel

Dona Filipa Hotel

TripAdvisor Review
Portugal, Europe
Vale do Lobo

This upscale hotel reveals itself amidst beautiful natural scenery of Vale do Lobo, situated at 8 km from Quarteira. Within a short stroll from the seemingly endless sandy beach, extensive golf courses and the romantic centre Vale do Lobo, included in the Algarve's Golden Triangle, comprising the most affluent tourist areas of the Algarve. This opulent complex showcases a wide range of accommodation options ranging from rooms and suites to more spacious penthouses. The rooms feature elegant décor with floral elements while suites and penthouses offer stylish furnishings and rich fabrics, all of them come complete with cutting edge amenities to ensure a fully enjoyable stay. The unique dining venues offer exceptional cuisine and the finest wines to satisfy even the most discerning palates. The resort features a large kids' club and paddling pool with a shaded terrace for the comfort of the youngest ones, while the adults may take a refreshing dip in the shimmering pool, play tennis or relax in the spa. There is also a business centre and a charming beach club.

Hotel Information

Be sure to enjoy recreational amenities, including outdoor tennis courts, an outdoor pool and bicycles to rent. Additional features at this hotel include complimentary wireless Internet access, concierge services and babysitting (surcharge).

Facilities

  • Tennis*
  • Billiards
  • Beauty salon
  • Massage*
  • TV lounge
  • Entertainment programme for children
  • Children playground
  • Sun loungers
  • Children’s swimming area
  • Outdoor heated pool
  • Please note some facilities may incur an additional fee

Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

The Local Area

Tripadvisor Reviews

4.0 Very Good620 reviews
Trip Advisor
Excellent
43%
Very Good
31%
Average
17%
Poor
5%
Terrible
4%
Location
Cleanliness
Service
Value
TripAdvisor Review
Fantastic location, great staff, room needs updating

Stayed for a few days before moving to a villa nearby. Staff were very friendly and helpful at all times. Good : location, very close to the beach and the nearby restaurants/bars/beach club could not be better. View from the pool is fantastic, looking out to sea. Pool is very pool, great size, clean and perfect temp for September. Pool bar was fantastic, great choice of food, staff were very friendly and always quick to serve. Perfect location for golf. Not so good : the rooms were dated and in desperate need of modernization. We did mention this to reception as friends had told us the updated rooms were very nice. unfortunately they just put us in a bigger room, which also needed updating. as we were only there a few days it didn't matter and we were fine. Overall it is highly recommended, just ensure you get an updated room.

Review by Simon G Reigate, United Kingdom
TripAdvisor Review
Perfect location & Amazing staff

Amazing hotel with everything you need! The fact that you don’t need a car to go to the beach or to go eat or have a drink it’s priceless! You can really just relax and enjoy. The room was perfect! Very modern (great refurbishment done recently). The hotel pool has a great view to the sea (photo).

TripAdvisor Review
Very disappointing experience – poor customer service and lack of care

Very disappointing experience – poor customer service and lack of care

I was staying at the hotel with a group of friends, and unfortunately our experience was far from what we expected.

On arrival, I was allocated a Classic Room which overlooked a roof full of very noisy air-conditioning units. The constant noise made the room unpleasant, so I raised this with the hotel. To their credit, they did move me to a more suitable room, which I appreciated. However, there was no apology or acknowledgement that the original room was unsuitable, which I found disappointing.

Unfortunately, this was not the only issue during our stay.

One of our party experienced something extremely unpleasant and unsettling when a handwritten note was left on her balcony, including a phone number and an explicit invitation for a sexual encounter. Her room was on a lower floor overlooking the golf course, so the fact that someone had approached or accessed her balcony was particularly concerning from a security and privacy perspective.

What shocked us most was the hotel’s response when this was reported.

The receptionist’s initial response was to ask whether my friend had been out looking for men. This was an incredibly inappropriate and insensitive question to ask someone who had reported an unwanted and distressing incident. We were a group of women travelling together, and we expected the hotel to show empathy and take the matter seriously.

The situation became even more disappointing when the manager, Manuel Baltazar, eventually became involved. He only made contact after being pressed to do so, and his manner came across as dismissive and unsympathetic. Rather than showing concern or trying to understand how distressed my friend was, there appeared to be very little recognition of the seriousness of the situation.

After approximately 15 minutes of being asked to address the matter, he eventually apologised, but the apology felt reluctant rather than genuine.

For me, the biggest disappointment was the overall lack of customer care. From being initially allocated a room overlooking noisy air-conditioning units, to the way a very serious and distressing incident involving another guest was handled, there seemed to be a lack of empathy and attention to the guest experience.

I would have expected an apology and a much more caring approach throughout our stay.

Sadly, based on our experience, I would not choose to stay at this hotel again and would not be recommending it to women travelling alone.

TripAdvisor Review
Just a lovely place to stay in a lovely area of the Algarve

This was my third time in the hotel. It really is lovely. Spotlessly clean, very helpful and responsive staff, has a great restaurant that easily rivals many of the others in the area, a lovely pool and great golf offers.

Review by marySEEngland SE England
TripAdvisor Review
BEAUTIFUL

Our experience at Dona Filipa Hotel was absolutely wonderful! From the moment we arrived, we were welcomed with warmth, professionalism, and genuine Portuguese hospitality. The hotel has a special charm, combining elegance, comfort, and a beautiful atmosphere that makes every moment feel memorable.

The staff were exceptionally friendly, attentive, and helpful, always going the extra mile to ensure a relaxing and enjoyable stay. The rooms were comfortable and well maintained, and the overall standard of cleanliness and service was excellent.

The location in the beautiful Vale do Lobo area is fantastic, offering a wonderful setting for a peaceful and luxurious getaway in the Algarve. The surroundings, atmosphere, and attention to detail made our stay even more special.

What truly stood out was the excellent hospitality and the feeling of being genuinely cared for throughout our visit. Dona Filipa Hotel is a wonderful choice for anyone looking for quality, comfort, and a memorable holiday in Portugal.

A heartfelt thank you to the entire team for making our stay so enjoyable. We absolutely loved our stay that we have just booked to return in 3 weeks time!

We would highly recommend Dona Filipa Hotel to anyone visiting the Algarve.

A beautiful hotel, outstanding hospitality, and a truly memorable experience. Highly recommended!

Review by Shell00 The Midlands, England
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