- Algarve Holidays
- Praia da Rocha
- Presidente
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Presidente
Portugal, Europe
Praia da Rocha
Situated just above the Praia dos Castelos Beach, this apart hotel enjoys fantastic views over the Atlantic Ocean and the town of Praia da Rocha. The beautiful beaches of Praia da Rocha and Praia do Vau and the centre of Portimão, the largest town on the West Algarve, with its restaurants, bars and shopping facilities are within easy reach. Several golf courses are just a short drive away.
Facilities
- 24-hour reception
- Wired Internet*
- Wi-Fi*
- Laundry service*
- Hotel safe*
- Lift access
- Supermarket
- Shop
- Bar
- Poolside snack bar
- *Some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.0 Very Good110 reviews
Excellent
45%
Very Good
22%
Average
19%
Poor
4%
Terrible
10%
Location
Cleanliness
Service
Value
Lovely hotel with good amenities close by.
We stayed at the hotel on half board in a suite. Staff were friendly and very helpful. The hotel bedroom was lovely and quiet and they are cleaned every day and the bed was comfortable. The Breakfast menu was fried breakfast, cold meats cheeses, pain de chocolate and some cereal and yogurts with some local delicacies. Evening meal has about 5 main choices, always fish but beware there a lot of bones in them and local dishes. Cheeses, cold meats and salads. Food was ok but for the fussy eater not much choice. There is a bus stop outside of the hotel that can take you to the centre of Portimao, no.35 and costs €2 each and taxi was just over €6. From there you can travel afield. The pool area has 14 pairs of sun beds under thatched umbrellas and a few more without. The area can be busy late afternoon. The beaches near the hotel are lovely with golden sand and you can hire 2 sun beds and parasol for €17 a day. Lots of restaurants around, spoilt for Choice.
Overall the trip was really great and would come back to Portimao again.
Review by davebent Plymouth, United Kingdom
Beautiful Hotel, Disappointing Service
Our stay at Turim Hotel in Porto had both positive and disappointing aspects.
On the positive side, the room was spacious, clean, and comfortable. The bathroom was spotless, and we especially enjoyed the balcony with its beautiful view. The accommodation itself met our expectations.
Unfortunately, the service left a lot to be desired. During check-in, we asked for recommendations about day tours and local activities, but instead of offering any guidance, we were simply told that all the information was on the table. A little more friendliness and willingness to help would have made a much better first impression.
We were also asked to choose a breakfast time slot during check-in. Since we were on holiday, we explained that we couldn’t commit to a specific time and wanted to keep it flexible. However, when a friend joined us later, she was told that I had booked a breakfast slot from 10:00 to 11:00, which I had never agreed to. I then had to call reception myself to have that breakfast slot cancelled, as it had been assigned without my consent.
The biggest disappointment came on our second morning. We had a boat tour booked, so we stopped by breakfast briefly around 8:00 a.m. and only had coffee and some bread before leaving. When we arrived at the meeting point, the tour had been cancelled. We returned to the hotel hoping to enjoy the buffet breakfast properly, but were told by the manager that this wasn’t allowed because we had “already had breakfast.” We tried to explain that we had only grabbed a quick snack because we were rushing to our tour, but there was no understanding or flexibility. We were told we would have to pay for breakfast again if we wanted to eat.
What made the situation worse was the manager’s attitude(margather or Margaret), which came across as rude and dismissive. The interaction left us feeling very uncomfortable for the rest of our stay. While the rooms and facilities were good, hospitality is just as important, and unfortunately, we did not feel welcomed or valued as guests.
Because of this experience, we would not choose to stay here again.
Review by Yvonnemson Cologne, Germany
Honest review
I don’t think I’ve ever left a 1 star review, until now. Aesthetically, this hotel is beautiful, well placed, clean and comfortable. The issue with this hotel is the reception staff, led by poor management (Fabio Rainho). We were greeted by receptionist who didn’t care to provide us any details about the hotel apart from where to tap my card. The first issue was a broken lock on our ground floor balcony door. Fabio was reluctant to move us at 10pm after our long flight advising us to wait for maintenance to fix said lock. After waiting 1hr we were moved rooms, the next day we were moved back, and then moved again (4x in 24hrs). We tried to settle in but this already spoiled our holiday. To top it off there was glass in the kids pool which cut my son’s foot. The response from Fabio showed a lack of care, accountability or H&S of guests. Our holiday was ruined by the unwelcoming reception team, everything was too much for them and I’ve never experienced treatment of this kind and I travel a lot. Be warned, don’t expect to be made to feel welcome or have a good experience in this hotel. So many others to choose from and wish I had chosen better.
Review by KatW1975 Bedford, United Kingdom
Parking Was a Major Problem
I really liked the hotel. It was right by the beach, and the beach itself was beautiful and convenient.
What I didn’t like was the lack of parking. There wasn’t enough parking to accommodate all the hotel rooms, so during my entire five-day stay, I wasn’t able to get a parking spot and had to park on the street. The area was always packed because of the beach, and there was no direct entrance from the hotel to the road where you could park. I had to circle around numerous times every day just to find a spot, and it became very frustrating. Last night, I had to circle eight times before I finally found parking.
Also, the air conditioning in our room made a constant dripping sound, which was annoying at night, and despite bringing it to their attention, it was never fixed.
Review by Venture519887 Portimao, Portugal
Poor dining services and noisy nights – Not a true 4-star hotel
We expected much more from a hotel in this price category. Unfortunately, it falls well short of 4-star standards. I am leaving a low rating primarily because of the poorly managed dining services and the disappointing food quality.
Pros: Most of the staff are very friendly and polite. The rooms are modern, nice, and clean.
Cons: Food quality & poorly managed dining: Both breakfast and dinner were very weak. Dinner options were extremely limited—just one type of fish and one chicken dish each evening. Unfair treatment of individual guests: The hotel prioritizes a large organized group ("Group 1" - German senior tour), reserving most atrium tables for them. They dine at 6:30 PM, while other paying guests are restricted from entering until 7:00 PM. By 7:00 PM, the staff doesn't replenish the food, so you arrive to half-empty trays. I have never experienced such segregation at a hotel before. Nighttime noise: If you stay on the 5th floor, be prepared for loud rooftop ventilation/AC unit turning on at 4:00 AM every night, which wakes you up immediately. Lack of storage: Despite the rooms being nice, there is barely enough storage space for clothes and luggage. Overall, given the high price, I cannot recommend this hotel until they fix their dining logistics and room acoustics.
