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- Armacao de Pera
- Pestana Viking Beach and Spa Resort
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Pestana Viking Beach and Spa Resort
Portugal, Europe
Armacao de Pera
The hotel is set in an ideal location, situated on a cliff overlooking the Atlantic Ocean and offers spectacular panoramic views of Senhora da Rocha Beach, which is sheltered and directly accessible from the hotel. The hotel is a short 3-minute walk from numerous shops, cafés and restaurants. There are plenty of shopping venues, restaurants, bars and nightclubs 1 km from the hotel. Convenient public transport links may be found within 100 metres of the hotel. Faro Airport is at 55 km driving distance. The hotel offers guest rooms with sea or garden views for guests to freshen the day in the morning. All room are well-equipped with modern bathrooms, television with cable channels, air conditioning, hair dryer and mini bar. Guests can dine at two restaurants and a bar. Other facilities include swimming pool, spa, gym and kids club.
Hotel Information
Don't miss out on the many recreational opportunities, including a health club, an outdoor pool and an indoor pool. Additional amenities at this hotel include complimentary wireless Internet access, an arcade/games room and gift shops/newsstands.
Facilities
- 24-hour reception
- Mobile phone coverage
- Wired Internet
- Wi-fi
- Room service*
- Laundry service*
- Medical service
- Bicycle hire service*
- Air conditioning in public areas
- Hotel safe
- *Some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.0 Very Good2,615 reviews
Excellent
39%
Very Good
36%
Average
15%
Poor
6%
Terrible
4%
Location
Cleanliness
Service
Value
Lovely holiday
We had a lovely stay here, just what I wanted! I found the resort to be relaxing and peaceful but also suitable for children. The room was well appointed for myself and 2 children. Sea view was a lovely bonus. We enjoyed the food at the hotel and the chance to try some new dishes (fish stew yum). The pool area was lovely with plenty of sunbeds. Beautiful beaches just a short walk away. The hotel was clean and provided a good value stay.
Review by Elle B Bristol, United Kingdom
A dated hotel
A dated hotel and that lacks any atmosphere. The whole place needs a urgent refurbishment. We had a Seaview suite which wasn't cheap and while it had all the basics, it lacked comfort, so just a huge empty living area with a pointless kitchenette (no cutlery or plates etc) While I found the bed comfortable, the air conditioning wasn't, not getting cool enough and noisy, so left it off and windows open. The door to the balcony was also an issue with no handle on the outside, so easy to be locked out. Breakfast was OK, haven't tried the buffet dinner. Bar was poor, lacking a good drinks selection and waiting staff looked like they hated working there. They couid do with been thought a few manners and learn how to smile occasionally. On the positive side, the location is fabulous, with gardens and lounges overlooking a cliff top and excellent beaches nearby. Also a good Italian (Bellamondo nearby). Is the hotel has a major renovation I may be back but otherwise I won't be returning.
Review by 387timm387 Wicklow, Ireland
3 star at best with uncaring management
We have previously had good experience with Pestana but not here. On our first night my husband got food poisoning. We had a confirmed medical certificate of his acute gastrointestinal illness by getting a video consult due to the violent illness my husband couldn't leave the room. The timeline of his sickness and diarrhoea fit with food poisoning from rice exactly. Hehad eaten at 8pm and at 2am he started being violently ill. This continued for 24 hours and then he started to recover. I reported to the hotel for help and for the benefit of the other guests so the hotel could check their food but received hostile and dismissive treatment. Jose the night manager said 'ok, management in at 9' without asking if my husband needed anything or if I did with our 2 year old to look after. Pedro (the hotel manager) said they were 'contacting their lawyers and have told the caterers who deal with the food' but he didn't acknowledge my email with the medical certificate and never bothered to ask how my husband was or if they could do anything to help me whilst he was ill and I had our toddler. I made it by taxi to the pharmacy and supermarket with her thanks to Stephanie on reception booking me a taxi. She was pleasant and helpful but, not one member of staff asked how my husband was or if I needed help. The majority of staff seemed permanently grumpy with the exception of Stephanie, Afonso and the housekeeping staff.
As soon as my husband was well enough we checked out and moved hotels.
This was on top of the poor maintenance, fridge that didn't work, lack of towels and a 'sea view' that was more roof than sea. 3 star masquerading as a 4 star at best! Pestana have lost loyal customers. We were at Pestana Medeira when we got engaged and had come here for our honeymoon. We'd have returned to Pestana for anniversaries had we have been treated respectfully.
Great to visit
Our experience was excellent, from the location and amazing views of the hotel to the sympathy of the staff. The food was very good and the breakfast very varied. Our little one woz love it. Ideal place to relax, the beach is so close! This is woz our 4th time to visit the hotel.
Pestana Viking amazing stay
Pestana Viking is the first hotel where I have booked my holiday in the same place 2 years in a row ! This is not happened before. The amazing start in the reception, all staff professional, dedicated to customers. We had the privilege to meet the guest service manager Barbara Barao , in the reception area and she was amazing, welcoming us ! We are so grateful for everything ! We have booked 14 nights and we had time to use all the facilities. I can recommend you all the outdoor pools and all the inside ; sauna, turkish bathroom, gym , pool, etc. Also I would like to say many thanks to to restaurant staff. The same for cleaning staff, so professional and so humble ! I am definitely in love with this hotel and this place ! I had the best holiday and I can't wait to book the bext one . I am so grateful and I recommend this hotel and location to everyone ! Thank you Barbara, !
