The Westin Salgados Beach Resort

A very disappointing experience, and certainly not what you would expect from a hotel carrying the Westin name.

From around 6 pm onwards, while guests are still enjoying the pool, the bar stops serving drinks. As a result, people are left going to supermarkets to buy their own drinks and food, with the pool area turning into something resembling a private “botellón”. This is simply unacceptable for a resort of this category.

The overall experience feels clearly geared towards a very specific clientele — mainly British and Irish golfers — rather than families or couples looking for a proper resort experience. The atmosphere and service certainly do not feel designed around the needs of the latter.

At reception, we unfortunately had the pleasure of meeting Martina, by far the rudest receptionist we have encountered. She seems to have completely misunderstood the basic principle of the hospitality business: guests are the customers, and treating paying customers with arrogance and disrespect is hardly a good way to represent a hotel.

Changing the name of the hotel does not automatically improve the service. Neither does forcing guests to check out at 11 am, which feels particularly unreasonable for a resort of this type.

The breakfast is another disappointment. The quality is mediocre at best, and the hygiene and food-handling standards certainly did not inspire confidence. It was the kind of breakfast that leaves you seriously questioning whether you will regret eating it later.

We have stayed in many hotels around the world, and unfortunately this is clearly one we would recommend avoiding.

With so many excellent options in the Algarve, this one should definitely be avoided.

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For a resort of this category, the service is simply not up to standard. One of the most bizarre aspects is that, from around 6 pm, the pool bar stops serving drinks while guests are still using the pool. People end up having to leave the hotel to buy drinks and food at supermarkets, and the pool area quickly turns into a “botellón”. This is hardly the resort experience anyone would expect.

The hotel also seems to have a very clear target audience: British and Irish golfers. If you are travelling as a couple or with a family, the overall atmosphere and service feel much less welcoming.

Our experience at reception was particularly unpleasant. Martina was exceptionally rude and seemed completely unaware that hospitality starts with treating guests with basic courtesy and respect.

The breakfast was another low point. The quality was poor and the hygiene standards did not give us any confidence whatsoever. Definitely not what you would expect from a hotel associated with the Westin brand.

And then there is the 11 am check-out, which is difficult to understand for a resort where guests are supposed to relax and enjoy their stay.

We have stayed in many hotels and resorts around the world, and unfortunately this is one we would not return to.

The Algarve has countless better options. Do yourself a favour and choose one of them.

My wife and I had a marvelous stay at the Westin Salgados Beach when we visited the Algarve. It is perfectly situated to enjoy the many activities along the Algarve.

The welcoming staff enhanced our stay to help make a memorable vacation. Lucasxatvthecfrontvdest was our main man that took care of b our every need and made some wonderful recommendations for dinner and entertainment.