- Algarve Holidays
- Albufeira
- Luna Hotel da Oura
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Luna Hotel da Oura
Portugal, Europe
Albufeira
Just a few minutes from the Oura and Forte de Sao Joao Beach this hotel is well located in Albufeira just a few minutes from the bars, restaurants and shops. Relax by the pool and enjoy the laid-back atmosphere or for the more active there is a gym and squash court on site.
Accommodation at the Luna Hotel da Oura
Studio rooms are air-conditioned with en-suite and all feature a private balcony. There is a fully equipped kitchenette for your convenience plus satellite TV, hairdryer, phone and safe*. One bedroom apartments are available at a supplement.
Facilities
- Swimming pool
- Indoor pool (heated Nov-Apr)
- Restaurant
- Bar
- Gym
- Squash Court*
- Jacuzzi
- Sauna
- Steam bath
- Hairdresser
- Please note some facilities may incur additional charges
Room Types
The Local Area
Just a few minutes from the Oura and Forte de Sao Joao Beach this hotel is well located in Albufeira just a few minutes from the bars, restaurants and shops. Relax by the pool and enjoy the laid-back atmosphere or for the more active there is a gym and squash court on site.
Tripadvisor Reviews
3.5 Very Good537 reviews
Excellent
30%
Very Good
31%
Average
20%
Poor
9%
Terrible
9%
Location
Cleanliness
Service
Value
Disgraceful
This hotel is not suitable at all for families or for anyone over 25,the noise and parties that go on all night long running up and down the corridors knocking on doors at 5 in the morning looking for parties,also the pool is not suitable for anyone to go for a swim as the younger people overtake jumping in and out,it wasn't a cheap hotel we paid a lot of money and it was a complete let down we were delighted to come home today.
Ideal 18-25 young holiday
Location- is central for party scene for young people Atmosphere - this hotel is 18-25 pool is hundred young people shouting which goes on during night- staff do take strong action but the banging on doors and shouting is relentless Rooms - 1 bedroom clean spacious few minor repairs carried out immediately staff very friendly and helpful Value - no entertainment, bar expensive, I would recommend if you have booked with young family to try and get exchange if you 18-25 this is ideal close to party scene, decent rooms,
No criticism of staff this is purely down to bad advice from travel agent who recommended it to a family
Review by steve28red County Antrim, United Kingdom
IT'S LIKE A RUN DOWN HOSTEL!
Shocking! So the pool advertised on the main photo of love holidays shows a pool that belongs to the hotel opposite, many customers were unhappy with the pool that’s actually part of the hotel, it has literally a garden shed for a bar that’s open from 12-4. On arrival you’re required to pay 300 euro damage deposit on your room. CASH ONLY! That gets stapled up in an A4 piece of paper until your room is inspected on departure. There were a lot of stag and hens who were great and no really issue. However one of these guys lost the full 300 deposit for mistakenly using a face towel as the floor towel in the shower. When our party went for out deposits back, each one of our sealed deposits had between 20-50 euro missing from it. (We got that back) but you can see what I’m getting it with how dodgy it all is. The rooms were clean and that’s all this place has going for it. It is not a 4 star hotel, not even by Portugal's standards. It’s miss advertised and very sketchy! Would not recommend at all!
Review by Chief4thstreet Blackwood, United Kingdom
Nice hotel but rude staff
The hotel itself was generally nice, clean, and in a good location, which is why it’s so disappointing that our experience was completely overshadowed by the way we were treated by the staff.
We paid a €600 cash security deposit on arrival, only to have it taken the next day after being accused of making excessive noise. We were told the disturbance happened at 2am, but this simply wasn’t true—we had left our room at around 11pm and were not even there at that time. Despite explaining this, the staff were dismissive and unwilling to listen.
To make matters worse, our key cards were deactivated without warning, leaving us locked out of our room. When we went to reception, the staff were rude, belittling, and treated us as though we had done something wrong without giving us a fair chance to explain.
We also discovered that every other group we spoke to in the hotel had their deposit taken as well, which raises serious concerns about how these deposits are being handled. On top of the €600 cash deposit we’d already paid, we were even told we needed to pay an additional €300 cash, despite there being no clear justification.
It’s a shame because the hotel itself has potential, but the customer service was by far the worst part of our stay. Being treated with disrespect, wrongly accused, and having such a large deposit withheld has left us with a very negative impression. I would not recommend staying here unless you’re prepared for the possibility of unfair charges and extremely poor customer service.
Review by Emily D Ireland
Rude staff and management
My recent stay at this hotel was incredibly disappointing, primarily due to the unprofessional and unhelpful demeanor of both the staff and management. From check-in to check-out, interactions were met with indifference and a distinct lack of customer service. Requests were ignored, and concerns were dismissed without any attempt at resolution. The overall atmosphere created by the management's apparent disregard for guest experience made for a truly unpleasant stay. I cannot recommend this establishment to anyone seeking a positive and welcoming environment
