
This pleasant beach hotel is wonderfully located in the tourist centre of Albufeira. It is situated just minutes from the city centre and the fantastic sandy beach, Faro Airport is only 26 kilometres away. Numerous pubs, restaurants, shopping venues and lively nightlife await guests in the hotel's vicinity. Public transport departs from a stop directly in front of the hotel and the nearest golf course is set within a short car drive. This attractive establishment welcomes visitors with elegant design and attentive service. Guests may take the opportunity to dine on delicious local dishes in a relaxed atmosphere of the hotel restaurant. The hotel offers spacious and beautifully appointed rooms, where guests may completely wind down after a long day. Each of them is fitted in soothing natural tones and comes well-equipped with modern amenities to ensure a pleasant and memorable stay.
We’ve had a lovely week at Hotel Baltum. First of all, the hotel is lovely and clean and the staff are incredibly kind and helpful. One of our group is disabled and the staff has repeatedly jumped in to help or offered assistance whenever needed.
The breakfast every morning (included in the price) was a mixture of hot food (eggs, sausages etc) as well as continental, cheeses, cereals, meats, croissants etc. We also ate one night at Riccos (adjoining restaurant) and had a delicious dinner. Overall by the end of the week, we felt like we’d become chums with the staff who really looked out for us.
A couple of things to be aware of! The hotel is in the middle of the very busy old town and during peak season, it’s very noisy and busy with all the nearby bars. If you have a room overlooking the main street, be prepared for lots of noise and activity which doesn’t really settle down until about 3am. Personally I quite liked the busyness but if you need quiet to have a good night’s sleep, this might not be the hotel for you. One of the pictures I’ve added shows the view from the balcony to give you an idea of how busy it is.
Secondly, our rooms were quite small and there was nowhere to put an open suitcase - so unless you’re the type who fully unpacks and hangs everything up (I’m not!) then you might find the small room size hard to navigate.
In summing up, we had a really great stay and by the end, felt like we’d discovered a little gem of a hotel.
Very central to everything , very clean and spacious , with good air conditioning . The staff was very friendly and went above and beyond to help you if needed. Breakfast had a good variety of buffet food . Housekeepers were very thorough with their cleaning . Even though on weekend there was a lot of loud music and young people below the balcony , once you close the doors , you cannot hear anything . I enjoyed people watching on the balcony so it was a ideal spot for me and will definitely be returning .
Hotel Baltum — A Serious Safety Failure
Beautiful hotel, incredible location, and unfortunately, a very serious safety issue that completely changed our experience.
Our family had two rooms next to each other at Hotel Baltum in Albufeira. Our 16- and 18-year-old daughters were staying in the adjoining room, and we made sure to use the extra lock on their door because we believed they were safe and secure.
At approximately 3:45 a.m., a group of young British men entered our daughters’ room.
Thankfully, once they realized there were people inside, they immediately apologized and told us that the front desk had given them room keys to that room. We were extremely shaken and concerned about what could have happened, particularly because our daughters were alone in the room.
We spoke with the front desk the following morning, and they apologized. We also tried to speak directly with the manager, but the manager was unable to come out and speak with us.
What made the situation even more disappointing was the response from the hotel’s reservation representative, who came out and offered us two free drinks as compensation.
Two free drinks.
How is that an acceptable response to a major hotel security failure involving two teenage girls?
The hotel itself is gorgeous and the location is fantastic, but none of that matters if guests cannot trust that their room is secure. Giving another group of guests keys that allow them to enter an occupied room is an extremely serious safety concern.
We expected accountability, a meaningful explanation of how this happened, and reassurance about what the hotel would do to ensure it could never happen again. Instead, we were offered two drinks.
We are sharing this because other families—especially those travelling with teenagers—deserve to know about our experience.
Beautiful hotel. Incredible location. But after this experience, we cannot recommend Hotel Baltum because we simply cannot overlook such a serious safety issue.
Went to stay in Albuferia for 4 nights.Stayed at the Balthum.Wonderful clean modern hotel.Roofntop bar a bonus but closes atn6pm sharp...what a waste..as still so warm up there.Plus wonderful friendly barman.Lovely comfy seats and jacuzzi and met lovely people. Couldn't fault the hotel.We had breakfast only once in Ricco s €12pp.Hot selection was very poor with runny scrambled egg and no signs to say you could ask for anything different at hot counter.The food wasn't hot enough and I was afraid of food poisoning as no temps shown on heaters.. maybe a microwave would be a improvement.Or order as you eat another good idea... Reason I never came again for breakfast and as most people I met on rooftop staying in hotel said the exactly the same to me about the breakfast .So we.werent the only ones wanting hot breakfast buffet.⁰
Great location. The Room was spacious, spotlessly clean. The terrace with hot tub was stunning. The entire hotel was clean, bright and airy. I have to put a special mention in for one of the receptionists 'Rafael' whose customer service was outstanding. Nothing was too much trouble for him. A great asset to the hotel. Although the hotel was in the old town the noise wasn't too bad at all, I would suggest that this was down to good double glazing. I would highly recommend. This is my third stay at this hotel and will return later this year.
Disliked · On the morning of departure I spoke with a young lady receptionist who was quite unhelpful to be honest, bordering on being rude. I was only asking if I could request a late check out as we weren't flying until 10pm. I didn't get her name as she barely lifted her head up to engage in conversation with me. This wouldn't put me off staying again, I would suggest she may need further customer service training.
