3HB Guarana

We stayed here Friday 2nd October - Friday 9th October as a family of 7 and couldn’t recommend it highly enough.

The hotel was one of the best we’ve stayed at and can’t recommend highly enough, especially for people with children.

Very clean and staff are very friendly. There’s a dedicated block in the hotel for rooms for families, which is a lovely concept- though did mean me, my husband and toddler were separated from our in laws as they were in the main building- but not an issue as it was loads easier to get to the pools.

The family rooms were huge with so much space, one of the better hotel rooms we’ve stayed at. The kids bed was a sofa bed, in its own “section” of the room but not behind any doors etc so you could still see your child. Though you had to walk down 2/3 steps to get there, fine for our three year old but go careful with smaller toddlers or new walkers! Rooms were clean and beautiful, and the balcony very safe for kids compared to a standard balcony. All the surfaces (tables/sides etc) had a glass panel on them but this was very easily moved and could’ve slid off. Very dangerous with kids around. We very promptly removed the one off the table next to our little boys bed, not worth the risk. A design fault for the family rooms maybe? The fridge and AC in our room also didn’t seem to work properly, though we didn’t keep anything in the fridge anyway and there was a ceiling fan- which was enough in October.

Rooms came with a hair dyer, tv, plenty of plug sockets, plenty of storage, and a bath which was really handy.

The pools were cold but absolutely fine when you’re in, not as cold as people make them out to be! There’s two large pools on the bottom level with a jacuzzi connected onto the main pool, and a baby/toddler pool. A gated pool on the next level next to the splash park, and a park on the top level.

There’s absolutely no need to reserve sunbeds as there are plenty, very few people did reserve sunbeds. However, many of the sunbeds around the baby/toddler pool are in the shade- so sunbeds in this area in the sun were reserved quickly. I personally don’t mind if people lay their towels down, go for breakfast, and come back. But it’s annoying to see when towels are down from 7am ish, and nobody turns up at the beds until around 10:30/11, especially when it’s a large group around the baby pool. We were a group of 7 and never needed to reserve our beds around the baby/toddler pool to get ones in the sun as we were straight out after breakfast at about 8:30am - but it was annoying to see. Though this isn’t the fault of the hotel

The snack bar was an actual decent snack bar with plenty of variety running most of the day, and the food at the buffet never became boring. But we would recommend trying the Mediterranean restaurant, it was lovely and definitely made a change. We didn’t get chance to try the oriental restaurant!

The pool bar was shut when we went due to being out of season, which we was expecting, but the main bar was only a short walk away and there were plenty of self serve stations around too. It wasn’t a problem to us at all, you could still take your drinks and sit in the pool table and chairs if you wished.

We were disappointed to find that the pool party that is usually on Thursdays didn’t happen- I think again because of it being out of season, but it was definitely hot enough with plenty of guests around for it to be on, especially when water aerobics/water dance class was still going on.

You couldn’t fault the animation team, there were constant activities but nothing was overbearing or too loud; you couldn’t ever be bored here.

We notified as well that everything was accessible to our knowledge, we’re very lucky to not have any wheelchair users in our family and our little boy no longer needed a buggy, but there were so many ramps and all the ground seemed to be level and smooth. It’s one of the few hotels where having a buggy for us wouldn’t have been an issue.

Then only downside is that entertainment wasn’t great, but again, maybe it’s better in season? The kids mini disco was often chaotic and definitely not enough space for all the children. There were seats to either side of the main area where the children could dance/play, but also two rows of chairs and tables in this area in the middle too in front of the stage . It could’ve done without these two rows because there just wasn’t enough space for all the kids running around

On our check out day, our pick up was 7:55am and we found out the hotel put on an earlier breakfast for people leaving between 4:30am - 7:15am which was really handy and appreciated!

Honestly I really can’t fault this place. We already have our 2027 holiday booked but we are eyeing it up again for 2028. We will be back!

We have just returned from a lovely 14 night stay at this hotel. We booked a pool view room, which was spotlessly clean and in a very good condition. It had plenty of space and storage and was ready for us on arrival. The pools and pool areas were very clean and were cleaned every night even under the sun loungers. There were plenty of sun loungers so no need to get up early. There is plenty of daytime activities for everyone. There are three restaurants. The main buffet restaurant which had different choice's on a weekly turn around and plenty of choice at breakfast. The Mediterranean and Oriental restaurants. These needs to be booked at the reception. You can go as many times as you want as long as there is availability. The bars and restaurants have self service drinks stations eg Beers, Wines soft drinks, water and hot drinks. The evening entertainment venue was bar service only but it was to quick and easy to get serviced. The entertainment venue is on a weekly turn around with mini disco, Singers and karoke. It would have nice to have some tribute acts to break it up a bit. There are a few bars and restaurants close by and under 10 minutes to walk down to the Olhos de Agua beach and bars. There is also a lovely beach with bars, toilets and sun loungers for hirer. This beach is about 10 minutes walk which can be accessed just past this hotel to the right, there are about 125 wooden steps down to the beach. We had a very enjoyable holiday. All the staff were very helpful, friendly and are a credit to this hotel. I would definitely recommend this hotel.

Just returned home from a week’s vacation at the 3 HB Guarana hotel really enjoyed our stay the staff at this hotel were amazing especially the reception staff really helpful, the bar staff always working hard serving drinks,Everywhere was very clean always plenty of sun beds available enjoyed using the different restaurants on site and the food was excellent very chilled atmosphere entertainment was good especially the singers and saxophone players wouldn’t hesitate to return to this hotel for another vacation in the not to distant future all staff were brilliant 🤩 we loved it here .