3HB Guarana

We've just returned from a Jet2 holiday with this hotel. Overall, really good for the price we paid! Spotlessly clean, lovely spacious room and sensible bathroom layout. It was always pretty easy to get a sun lounger, though they do pack them in. The food was consistently good, if a little samey. Lots of vegetarian options, as a veggie it was easy for me. We ate at the oriental restaurant one night, which was lovely but would have been nice to have table service too. Great splash park and kids play area, and the shaded kids pool on the upper deck area was really great to keep the little ones out of the sun. Other pools all good. To be clear, they are not heated including the baby pool. On day 1 of our holiday the main pool was a bit nippy, but after a couple of days of consistent 30 degrees heat all the pools were a really pleasant temperature.
The beach is really nearby - two different beach options are within a short walk, though with lots of steps so worth considering bringing a backpack carrier rather than buggy if you have little ones. At checkout we weren't able to get a late checkout although our flight wasn't til late evening, but there is luggage storage and we were able to use the facilities all day. There are well equipped showering and changing areas in the indoor pool and this was fine for us to get ready for the flight after spending the last day around the pool.

However, the reason this isn't a 5 star review is that there were some niggles. This is advertised as a 4+ star hotel. What really let it down was the entertainment.
During the day, the music at the main pool is ear-splittingly loud and you can't really get away from it. I would expect the entertainment on offer to be a little bit classier too in the evenings. The only places to go for a drink in the hotel are the sports bar or the main bar where the entertainment is on - it is really lacking a chilled out lounge bar sort of environment. The Friday entertainment was a funfair which was really good - a bit different, with games and candy floss, popcorn and bouncy castle for kids. It was genuinely fun. However the other nights were kareoke heavy and the live music was frankly a blast from a past that existed before I was born. The only music I heard from the last 20 years was baby shark at the kids disco.
There is also no light on the balcony of the rooms, which was disappointing as it's a very family oriented place and we would have liked to sit on the balcony and play cards etc once the kids were asleep.

Overall, a really good holiday and a few changes would make it absolutely brilliant.

Great staff great rooms food was fantastic choices, great sun bed setup around the pools cannot fault this holiday we stayed in room 202 great views ask for anything and they help you I asked for a kettle took my own teabags lol bed is very comfortable slept like a baby will be back like many other people we met all the staff are great thank you to 3HB Guarana Portugal ❤️🥰

What a great stay, mediterranean restaurant was the best. Shout out to Walter, Luis and Eugenio. Walter, I’m sorry is taking so long to post this feedback. But better late than never. You were outstanding with your service and attention to detail. The whole family was really pleased and happy is not even a word to describe how you made us feel. Outstanding, I hope life smiles back at you and things workout well in the future. Big thanks from all of us and I hope the hotel recognises your dedication. Saludos amigo Sin más Jose, the cuban dude from scotland