AX Rosselli

Mohammad Tarik and the reception staff were always so friendly and helpful. Would highly recommend 😊

Firstly the staff are very nice and the location is perfect. Doing a review because this is billed as a 5 star and it is simply not that, I don’t know who gave that accreditation, but it’s misguided. The breakfast is cramped, no outside terrace when we were there, maybe it will be put back at some point, breakfast is ok, nothing special. The first room we were put in was ok, they do smell a bit but ok, they are a bit faded and a bit silly, no doors on the bathrooms, style over practically. Our aircon stopped and it was blistering heat, we were offered another room but that really smelt bad and it had an upstairs bed, bathroom downstairs, daft. We waited until another room was found and that was ok, but they are so dark and no door on the bathroom again, smelt bad but they bought some reed difusers which masked it a bit. We weren’t staying that long so we managed, safe stopped working but someone came and repaired that. There is only a small residents area and on our last day it was commandeered for a wedding as was the roof bar, there is a very small plunge pool, that’s all. If you go expecting 3 star, nice staff and a great location it’s fine, but don’t expect anything else and it’s not cheap either.

We didn't stay here (we were in the very good sister hotel AX St. John) but apart from the excellent food in both their Grain Street and Under Grain restaurants, the following staff deserve particular praise: Breakfast - Katho Sangheetha Dinner - Aftab Hussein Muhammad Although all the staff were very friendly, helpful and efficient!