Galaxy Beach Resort BW Premier

We spent a week at the Galaxy resort in Laganas, Zakynthos. Room had a good layout with double bed and small single for our toddler. Relatively clean and towels changed daily if needed. However our room was right outside the cleaners room and they could be heard from 6/6:30am in the morning which was disturbing. Decent swimming pools (main and a small children’s pool) and hotel is right on the beach. There is a couple kids play areas, website for the hotel could do with updating the photos as slightly different to what was there when we stayed. Rooftop bar was probably one of the best features - great view, mostly quiet and friendly barman. Entertainment was quite minimal (one Greek night, rest of the time it was just guitar/keyboard and vocals.) restaurant had a good range and selection of foods each night which was good - however there were at least 4 occasions when the restaurant didn’t open on time, two of these occasions we were stood outside on the lobby for 15 mins which was really poor with guests queuing. Servers friendly and efficient at meal times. One very disappointing feature was the cocktail menu for all inclusive - this only had around 8 cocktails to choose from - other cocktails which I would view as standard for an all inclusive (such as mojito) were charged extra at €10 each. A pina colada which was included on the all inclusive menu - the mocktail version was charged at €7 which I think is really poor and leaves those who weren’t able to drink alcohol (like myself) unable to enjoy any type of mocktail as all I ended up having was a juice mixed with lemonade as my options….. I expect I much larger range of cocktails for an all inclusive. Another downside is that although the hotel was on the beach with access to sunbeds, these beds were charged at €20-€25 per day for hotel guests. Again, I think this is really poor for an all inclusive where you are paying a decent amount to stay in a 4 star hotel to then have to pay more more for a beach sunbed for the actual hotel you are staying at. Although some positives, I am quite disappointed with a few features and would not fully agree that this “4 star hotel” offers the all inclusive experience which I feel is standard and expected for an all inclusive holiday. Local area was great, locals are super friendly and fun train picks up from outside the hotel to go to Zakynthos town. Plenty of trips to book as well.

Very nice hotel, grounds and position right on beach, the room was very nice when we got it had to wait overnight in Junior suite which sounds nice but very small bedroom and balcony and right in corner of building so not a lot of sun, had to wait following day after midday so could not unpack. Had very nice room but had sun in afternoon and it was so hot but if that's what you like just our preference. OK food was not too good so started to eat out, fish finger and puree carrots for lunch, or dinner choice rabbit, pork roll or fish but plenty salad and chips morning, noon and night or fried pots some days no puddings at all, when they did come out they were good some days you could find something which was nice. Drinks so watered down you might as well be drinking water day and night, but super market opposite so you could buy decent wine or beer [not the point when fully inclusive]. Lets mention pool lovely but so small with never any sunbeds available I only managed to get one once too many people for the size of pool unless you want to get up at 06.00 in morning but I didn't I am holiday, Roof top bar beautiful had some good nights and wonderful views the only problem it shut at 11.00pm could have stayed open till Midnight which would have been perfect. Overall would go back fantastic location, and want to say big thank you to all the lovely staff from cleaners, reception, bar staff made us feel very welcom.