- Greece Holidays
- Kalamaki
- Bitzaro Palace Hotel
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Bitzaro Palace Hotel
Greece, Europe
Kalamaki
The hotel invites guests to spend their holidays on the beautiful island of Zante. It aims to provide the traditional principles of hospitality with high standards and comfort. The hotel is located 5 km from Zante town and the main port, 6 km from Zakinthos International Airport and 2 km from Laganas, where guests will find plenty of nightlife spots and the tourist centre.
There are 95 guest rooms at this club resort. The premises are air-conditioned and guests are welcomed in a lobby. 24-hour reception and check-out services are available. Facilities include a currency exchange, cloakroom and lift access. Other facilities include a mini market, satellite TV in the TV lounge, car hire and safety deposit boxes at the reception (a local charge applies). Guests can wine and dine in the bar and restaurant. The hotel's young friends can spend their time happily in the children's playground. Internet access, a laundry service and a car park are also on offer and bicycles may be hired on site.
All the rooms have a beautiful balcony and are surrounded by gardens. They are spacious and tastefully furnished. There is an en suite bathroom with a shower, bath and a hairdryer. Each room is equipped with air conditioning (July and August), a double bed, telephone, fridge and tea and coffee making facilities. They also have satellite/cable TV, a safe and a radio.
Guests can take a dip in the large outdoor swimming pool or relax on the terrace on sun loungers under the shade of the umbrellas and experience unique moments in the hotel's wonderful garden. Guests can keep their children amused in the kids' pool. Refreshments are available throughout the day from the poolside snack bar. Guests can also enjoy a game of pool (fees apply). Sun loungers and parasols are laid out on the sandy beach and are available for hire.
Guests who have booked half board can enjoy a full buffet breakfast and evening meal in the restaurant, which serves a variety of Greek and international cuisine.
Hotel Information
Be sure to enjoy recreational amenities, including an outdoor pool, a hot tub and bicycles to rent. Additional amenities at this property include complimentary wireless Internet access, concierge services and an arcade/games room.
Facilities
- Billiards*
- TV lounge
- Children playground
- Sun loungers
- Poolside snack bar
- Garden
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.5 Excellent1,244 reviews
Excellent
60%
Very Good
27%
Average
9%
Poor
2%
Terrible
2%
Location
Cleanliness
Service
Value
Fabulous relaxing week
We had a fabulous, relaxing week! The rooms, food, drinks and staff were excellent. Rooms cleaned every day and fresh towels every other day. Loved the pomegranate bushes, lemon and olive trees. Close to the beach and Kalamaki strip. Entertainment 3 nights a week and we even got up for a dance. Just have to be careful around the pool and on the steps down from the main bar, as can get slippery when wet and there are no handrails.
Review by helenandjuz Plymouth, United Kingdom
Relaxing early October break
Just returned from a lovely relaxing week in this hotel. Like the previous review, I'll keep it short and simple... Cleanliness- the hotel rooms, grounds, restaurant, bars etc were spotless Food- We were all inclusive and the meals really were some of the best we've ever had on all inc. with a really good variety. Snack bar available inbetween meals & cooked to order Drinks- Everything good inc cocktails- recommend the Black Russian 🖤 Rooms- comfortable, spacious, cleaned everyday. Clean towels every other day. Coffee / tea facilities in room but you'll need milk & water Location- perfect for us. Beautiful Kalamaki Beach in one direction ( 10 mins walk) & main strip in the other, again 10 mins. Nice & quiet at night for sleep. Not far from airport so no long transfers! Pool- beautiful but freezing! Could do with a little heat and it would be perfect 👌 plenty of sunloungers and beautiful grounds Would we return? Absolutely! Many others were return visitors and they were treated like family which was lovely. Keep up the good work Bitzaro Palace! You've got it absolutely spot on!
Review by Voyager49029111917 Darwen, United Kingdom
A wonderful holiday
We had a lovely stay here and would definitely return. The hotel is lovely, clean and tidy, and our room was amazing. The bed was really comfortable and we had everything we needed for a relaxing stay. The food was delicious and there was a good choice. As someone who needs gluten-free food, I would have liked to see a few more gluten-free options, particularly at the snack bar and with the desserts. It would also be helpful if allergens were clearly advertised next to each dish, as this would make choosing food much easier. The location is fantastic — very close to both the beach and the strip, so everything is within easy walking distance. Planes do fly over the area, but honestly, they weren't a nuisance at all and didn't bother us. There are plenty of sunbeds around the pool, although some are looking a little tired and worn. A towel over them soon sorts that out though! The only other thing I would suggest is perhaps having better entertainment on a few more evenings, as there were some nights when there wasn't a great deal happening. Overall, though, we really enjoyed our stay. The staff were lovely, the hotel was clean and comfortable, the food was delicious and the location was perfect. We would definitely come back! 😊
Review by 994jow Bishops Stortford, United Kingdom
Nice holiday
Due to a rescheduled hotel move with TUI we were moved to this hotel pre the holiday We had stayed here in 2015 and whilst some things have changed the fundamentals have not
So the hotel is still very well kept the pool area has been refurbished and a new jacuzzi and the garden area is now slabbed rather than sunbeds on the grass
I do think on this note and seeing some very nasty slips and falls on wet slate slabs the hotel need to rethink this and put some fixed non slip mats in as wet signs don’t cut it when guests are slipping and sliding all the time its dangerous The rainstorm on our last day made the tiles and steps lethal
The rooms are spotless the maids work very hard and very well kept apart from the showers which are hand held unless you are 4 feet tall but they were a good but a walk in showers in next refurb as again the bath and floor very slippery
The restaurant is very clean it was a pleasure to see George who used to do the soup rounds with his tureen in 2015 we had a good chat to him about the changes particularly since Covid
The food is good however it would be nice to see some show cooking and to freshen up the breakfast offering
The issue in the restaurant is the staff they are so miserable and no idea why I managed to chat to one and got her smiling but they must be told to put heads down and don’t engage They need a front of house manager greeting guests a simple good morning evening and a smile goes such a long way it lets the hotel down Also we found out from other guests about the packed lunch that ca be ordered at reception the night before and again about the courtesy room slot booked at reception for your last day of a late flight as room checkout is super early at 10am
The position of the hotel is good come out turn left for the strip turn right for the beach
We do love the beach but the sunbed rental which varies from 15-25 euro depending on where you sit is rather steep so we went far less this time Would we visit again
For a fly and flop on a sunbed at the right price potentially yes but the dreaded entertainment which frankly is awful would put us off this does need improved it was just dreadful and by 11pm we really had enough of it
Also the poor behaviour of some guests towards the staff made us uncomfortable at times as it did other guests who like us sat open mouthed at the way the life guard was spoken too by hotel guests absolutely no need and embarrassing
This is why the hotel needs a visible manager with presence
I’m sure the returning guests each year have a wonderful time but not sure that will be us we enjoyed but like to see different places
Some tips for a fab night out
The ABBA night at the iguana bar
Pandesia restaurant who treated hubby like a king on his birthday I did put that he was celebrating a birthday on the hotel booking but this was ignored
Clearly they don’t celebrate guest birthdays which means a disappointment We stayed at the grande next door where they did a birthday breakfast table two years ago great fun
This hotel is pleasant and does what it says on the tin
Oh and I forgot the book club behind reception this is a welcome one
Review by stephanie h Swansea, United Kingdom
Bitzaro Palace Hotel
We have just returned from the Birzaro Palace Hotel after spending a blissful week there, it is a beautiful Boutique Hotel, we had a lovely comfortable room which was cleaned every single day, great food with plenty of options and the salad bar was the best. The hotel staff are friendly and helpful and always present. This is a hotel that we would definitely return to.
