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- Acrotiri
- Maison des Lys
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Maison des Lys
Greece, Europe
Acrotiri
Basking in its idyllic setting, this hotel lies overlooking the Aegean Sea. The hotel is situated just a short distance away from the volcanic rocks of Santorini, lying just 1 km from Kokkini Paralia Beach. Guests will find themselves just 500 metres away from the centre of Akrotiri, while Fira Town lies just 15 km from the hotel. This wonderful hotel enjoys a traditional architectural style, exuding elegance and charm. The interior is beautifully appointed, enjoying a design rich in splendour and decadence. The guest rooms are sumptuously appointed, offering a sanctuary of peace and serenity in which to completely unwind at the end of the day. This wonderful hotel affords guests a host of exemplary facilities.
Hotel Information
Pamper yourself with on-site massages or enjoy recreation amenities such as an outdoor pool. This hotel also features complimentary wireless Internet access, a fireplace in the reception and tour/ticket assistance.
Facilities
- Massage
- TV lounge
- Sun loungers
- Children’s swimming area
- Outdoor freshwater pool
- Poolside snack bar
- Sun terrace
- Garden
- Multilingual staff
- Babysitting service
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.5 Excellent314 reviews
Excellent
68%
Very Good
18%
Average
6%
Poor
2%
Terrible
5%
Location
Cleanliness
Service
Value
Horrible service
I would strongly advise anyone considering staying at Maison Des Lys – Luxury Suites to think twice. Our experience with this hotel has been absolutely appalling.
We had booked a seven-night stay, but unfortunately, my mother was unexpectedly diagnosed with breast cancer and had to begin chemotherapy. Due to these heartbreaking circumstances, we were unable to travel.
We explained the situation to the hotel, hoping for even the slightest bit of understanding or compassion. We weren't even asking for a refund. All we requested was a voucher or the possibility to postpone our stay until my mother was well enough to travel again.
Instead, we were met with an incredibly cold and completely unsympathetic attitude. They refused to offer any flexibility whatsoever. Not a single euro was refunded, and no alternative solution was offered.
I fully understand that hotels have cancellation policies, but there is a difference between following a policy and showing basic human decency, especially when someone is dealing with a serious illness like cancer.
For a hotel that presents itself as a luxury establishment, this complete lack of empathy and customer service is simply unacceptable. Luxury is not just about beautiful rooms and expensive prices. It is also about how you treat people.
I would never recommend this hotel to anyone. If you value genuine hospitality, kindness and good customer service, I strongly suggest booking somewhere else.
An extremely disappointing and upsetting experience during an already incredibly difficult time for our family.
Review by Barbara Z Antwerp, Belgium
Angry loud mouthed and potentially violent manager.
The front desk manager has serious anger management issues, to the point the police were summoned to discuss his intimidation of physical violence. Staff left the door to our room wide open, and filled the toilet with plastic. Ocean view windows filth, and long overdue for replacement due to thermal fogging.. Destroyed the view entirely. Additionally, the in room hot tub was noon functional. A single slow coffee machine for dishes of people to attend in line, just ridiculous. To the manager,seek anger management counseling.
Vacation with kids
A wonderful place with stunning views. We especially liked the room, the swimming pool, and the generous breakfast.
We visited other towns during our stay, but it was always a pleasure to come back here. We were very happy that we chose this place instead of staying in the city.
It was a peaceful and relaxing place, with no unnecessary noise. We would highly recommend it to anyone looking for beautiful scenery and a tranquil atmosphere.
Fantastic Outstanding hotel
Absolutely fantastic hotel. Room was superb view amazing. We enjoyed Santorini sunset every night without the crowds of Oia. We didn't want to leave. Very special hotel. Great breakfasts. Staff realised daughters liked iced coffee in the morning and every morning ice in a long cupboard was delivered with straws before even raking ready for my two to make their iced coffee. So thoughtful. Well done. Loved it
We suffered both financial and emotional distress. My expensive Tiffany & Co. diamond earrings were missing.
We stayed at this hotel from May 8 to 11, 2025. On May 10, a very upsetting incident happened. While we were out for lunch, housekeeping entered the room. When we came back, I discovered that my expensive Tiffany & Co. diamond earrings were missing from the nightstand.
At first, we thought they had been stolen and considered calling the police. Later we found them damaged near the door — apparently knocked off and swept during careless cleaning. A staff member assured us the hotel would cover the repair costs upon receiving the receipt.
We trusted their word, didn’t involve the police, and submitted an official repair invoice from Tiffany. After that, the hotel simply ignored us and never compensated the damage.
We suffered both financial and emotional distress. If you value honesty and safety, I strongly advise against staying at this hotel. They make promises they don’t keep, and your belongings are not secure.
