Esperia City Hotel

Booked this hotel on recommendation The location is great the hotel is immaculately clean the staff from cleaners to restaurants staff work so very hard an are very friendly. The breakfast was great loads of choice. The one problem I had im 67 disabled( not all disabilities are visible I had my lanyard and blue badge) I fell an broke my foot in two places before I went. It was touch and go whether I’d get on this holiday. I emailed hotel and asked could they possibly allocate a room overlooking pool as I could well be sitting on balcony more than I thought as I was told if you go you will need to relax and chill. They said they would do there best to accommodate my needs Obviously I know it’s not always possible. A Week before I had to go the hospital to get it checked over I was told I can go leave the boot on till day before I go try not to walk on it too much and rest it as much as I can they said it will swell if I walked on it too much an the heat won’t help. I got the all clear from hospital and holiday insurance. I got the hotel to find the room they allocated was the furthest room only the two next door was last on the block an furthest away from reception. Like the long green mile. I went down stairs told them the situation told them I’d previously emailed explaining the situation the young girls were great and trying to fix the it till a older woman manager came out and asked wats the problem I told her an she sarcastically answered what are you going to do stay in your room I told her I’d like to think not but I will have to see how my foot goes but I have to be prepared she said it would cost me €350 I told her I couldn’t afford that she said il let you know Monday Monday came and went an so did the holiday. The bathroom was like a closet no bigger than a cupboard how they fitted a sink that was cracked a shower from the 70s with all mould around the side that flooded every time it was used there was a plug outside of the shower tray so obviously that was the norm there was no handrail so I was terrified of falling the waste pipe was filled in with some kind of filler and a stool that was under the sink you couldn’t pull it out as it wouldn’t fit anywhere so don’t know wat the point of that was. We were lucky we spent time in a small hotel over the road Carina staff food prices great were we watched World Cup I booked another hotel near to there for September were the room was lovely and guaranteed its lovely. We paid over £900 each yes I know that includes flights the hotel just is not worth it. Location staff breakfast is good

Tutti frutti is one of the best restaurant in the hotel for me personally . And if you do go Elisavet is one of the best . Took care of me n my partner with at most Greek culture from a mama , coming from a swahili background in Kenya it’s Made me so warm n grateful . So pls dont hesitate to enjoy her warmth n comfort n kindness . I loved every bit of the service

Pros: great location in the new town literally a few minutes walk away from the main bars and restaurants. Bar area was lovely, swimming pool area was bigger than I expected and was still able to find a seat or sunbed whenever I used it. Beds in the room were comfortable and additional pillows provided.

Cons: bathroom was disappointing no shower screen just a shower curtain cubicle which often led to spillage on bathroom floor, main issue was the shower was only 3 feet high so couldn’t stand under the shower to wash off. You had to hold the shower to wash off or wash your hair. There were some areas around the tiles/taps - it didn’t affect my experience but I can imagine with water dripping in between them it will cause problems in the future. Staff experience were nice enough., the main area I would say for improvement in addition to the bathroom would be breakfast. This is where the staff marking lost a star. They weren’t particularly engaging or friendly. I had breakfast included but never met anybody at any point to sit down, the food offered was a good range but basic I would say. There was no fresh eggs or omelettes or any orders made to order, no runny yolk egg whether fried or boiled (there was no option to have poached), the scrambled eggs were done in bulk and overcooked as we’re boiled eggs, baked beans are also quite runny. I think it’s an English person we have high standards for English breakfast! They did have toast and pastries, sweet and savoury and yoghurt available along with ham and cheese, albeit not the best quality. I did find the fresh fruit section disappointing it was just oranges apples pears as whole fruit none was chopped up to be able to enjoy.

Overall it was a good hotel. The location was brilliant. You’re two streets away from being able to see the beach and amazing sunsets. Just make sure you read the reviews. I knew there wasn’t any kettle in the room which does seem like it should be a basic in conclusion, so I brought my own. . Would I stay here again? Yes I probably would for the location if I want to stay in that part of Rhodes, however I found myself going to Old town much more so would probably if I went back stayed nearer to the area. If I stayed again, I probably wouldn’t include breakfast option. I only visited twice out of two mornings. The first was to try and the second one was literally due to time of return to the airport. If you look online there’s a fantastic breakfast place five minute walk away.