Lindos Royal Resort

We have just thoroughly enjoyed our two week stay at Lindos Royal. We received a warm welcome, even though we arrived late due to a flight delay. We were not on the late meal list but the waiter in charge, more on him later, was very welcoming and explained how the restaurant buffet worked. Our room was very clean, with enough storage. All the cleaners did a great job working hard and were friendly. We were in block 3 which was a great position! The main restaurant was brilliant. The manager runs a tight ship, always around ensuring things run smoothly. All the staff, waiters and cleaners work so hard to ensure everything is clean, tables set and service is smooth. If I could have written every name I would but the two that stood out were Mixalis (Michael in English) who is a trainee manager. First night he was great and every day after that, what a hard worker. The waitress Devine is just gorgeous, full of smiles and warm welcomes. The food was delicious, we aren’t fussy eaters at all so enjoyed a wide range of well cooked foods at every meal. Thanks to the chefs and kitchen staff! All the pools were cleaned early morning, we could watch from our room, and the grounds were well tended. There was no issue getting a sunbed each afternoon. The two bars had a good range of drinks and, as with the rest of the staff, the bar tenders were friendly and hard working ensuring there wasn’t ever a queue of more than a couple of people. The staff on Reception were very helpful and sorted a trip to Rhodes Old Town for us. All in all a relaxing and enjoyable fortnight.

A lovely holiday- hotel experience for Danny & I.

Last year, I was at this hotel. This year the hotel has improved dramatically and is even better.

We had a modern sea view room that was cleaned daily. June & the ladies even folded our clothes.

First and foremost, a big thank you to Valasia- the room was stunning. You have such a kind heart and you go above & beyond for your guests.

We took advantage of the Fine dining - à la carte options (all 3)- the food is delicious and there is variety- the Asian was our best- highly recommend this. The manager, Diamond- you are a gem of a person- friendly & always smiling.

The food in the main buffet is great- there are traditional Greek dishes-souvlaki, okra- ladies fingers, gyros but there is also western food- fresh pasta and pizza every day. Last night, I had prawns and handmade sushi, fresh salmon- outstanding!

But what makes this hotel is the people- the staff. Nikos, the pool barman is exceptional and very skilled. He is polite and just an all round lovely person. Lena, Lee always smiling. It was also lovely to see familiar friendly faces- Laura & Stavros. We cannot fault the service and people who work at this hotel. On arrival, the porter is Mandris- he will organize you a taxi to get you local Olive oil & treasures- a lovely final touch for us.

Thank you to all of you.

Hopefully, see you next year!YAMAS x Danny & Katerina

Lindos Royal Resort....Misrepresentation on multiple levels THIS IS A COPY OF A COMPLAINT IVE REGISTERED WITH JET2 I am writing to express my disappointment following our10 day stay at the Lindos Royal

Our holiday cost just under £7,000 and for the reasons listed below fell well short of expectation.

Room Upgrade

Off to a bad start straight away having paid for a room upgrade that would include tea and coffee facilities we were told at reception this wasn't available! We were sent up a kettle and told to get cups and coffee at the restaurant.....ridiculous.

Pathways within the complex.

As my many photographs show these are cracked and broken with missing and loose tiles, a multitude of potholes, poorly patched up areas and loose and dangerous drainage channel covers. As one of my photographs shows there is also a very old rusty and broken handrail with long razor sharp edges....an accident waiting to happen.

Mini Club Area

Again and video shows an overgrown mess with discarded rubbish. Play equipment is not covered and is too hot to touch for kids. The green and uneven material ground cover is obviously very old and totally useless.

ENTERTAINMENT.....The biggest disappointment for my grandkids.

The resort boasts an excellent amphitheatre and stage area with lighting rig however this is used by the large Italian entertainment team to put on the type of shows you'd expect from the hotel star rating, cost and literature......for their Italian clients. Incredibly Brits and others need to endure a poor quality offering in a small corner of a pool bar with limited space and seating. To add insult the smell in the bar area in the evening is disgusting with the staff even joking that they try to ignore it. In addition to all this there in NO ENTERTAINMENT ON A SATURDAY as the team have a day off.....have you ever heard of anything more inappropriate? ...lunacy!!!

THIS IS ABSOLUTELY UNACCEPTABLE AND AGAIN I HAVE PHOTOGRAPHS AND VIDEO.

The bottom line is the Lindos Royal Resort FAILED us on many levels and I expect you to respond to this email quickly, honestly and to my satisfaction.