Aquagrand Exclusive Deluxe Resort

This is our second visit to the Aquagrand and we were not disappointed, just as impressive as the first time. The staff are exceptionally friendly. The hotel is adults only. The rooms are very comfortable and clean. It is only a 5 minute taxi journey into the centre of Lindos; taxis are very easy to get and reasonably priced.

I would also like to recommend the Lobster night in the blue fin restaurant at the hotel, the food was exceptional. Our sommelier Stavros was so helpful and knowledgeable. Also the service provided by Thanasis and Michalis made for a perfect evening.

If there is a criticism it is Rhodes airport. Although they do not currently require retinal scanning, on arrival, we queued for 2 hours through passport control. On our return it wasn’t quite as bad but I would still recommend arriving early.

We stayed in Aquagrand June 20-27. Overall, our stay at the hotel was pleasant. We enjoyed excellent service, comfort, and cleanliness in the room and on the beach, as well as varied and delicious food at the breakfast and dinner buffets and in the fine dining restaurant. However, despite the overall courtesy of the Hotel managers, we would appreciate more warm personal attention and care. We lost the first two nights of our nine-days stay due to flight and ferry cancellations, on which I notified the hotel the day before our scheduled arrival. In response, I received a rather formal email explaining that the hotel's policy does not allow latе modifications/cancellations, even in cases of force majeure, and the costs will be charged from my card. Indeed, after receiving this discouraging response, I could block my card and book another hotel while I was waiting for my flight, but (unfortunately) being a decent person, I did not do this. In general, the Hotel's policy is understandable and reasonable, but I think in this situation, with us being in the stress of waiting for our flight, going to and from the airport several times, two sleepless nights, changing plane and ferry tickets, and so on, the Hotel management could have shown a little generosity and made some kind of consolation offer, such as a room upgrade, an additional free dinner or a transfer. I think this would have been much more in keeping with the high standard of the Hotel, which they rightly claim to be, and would have contributed to their image and reputation.

Location is bliss , the atmosphere is very calm and tasteful. It was so easy to get around the hotel . The rooms were perfect , extremely clean and everything you need. Chocolates on pillow in the evening , great coffee machine and perfect . The bed is superking and so comfortable. Choice of pillow menu to . The hotel is so quieter yet has plenty of amenities. Fabulous sunbeds by the beaches and by the pool. Our favourite spot to relax was by the beach . The food is stunning , breakfast room was self service but very calm and organised. The staff are very knowledgeable and helpful .