Pegasos Deluxe Beach Hotel

I'm just returning from my holiday in pegasos. Everything was great, and the enterteinment team made everything perfect. Smiles, energy, happiness is what I personally search on a vacation, and I found more then that. I totally recommend it!

I chose this hotel because of its excellent location and because I have had wonderful experiences with the neighboring Blue Sea Beach Hotel, where I have stayed at least five times and have always been 100% satisfied.

Unfortunately, this stay was a huge disappointment. The biggest issue was what I believe to be the hygiene standards related to the food. Both my partner and I suffered from stomach problems during our stay. Thankfully, the symptoms lasted only about a day, but for several days afterward we had to be extremely careful about what we ate. We avoided raw foods, ice in drinks, and the water from the hotel dispensers, choosing bottled water instead.

What concerned me the most was hearing that several other guests had experienced similar stomach issues. If this is indeed a recurring problem, I believe the hotel's hygiene standards should be thoroughly investigated.

On the positive side, the beach is absolutely beautiful, the sea is crystal clear, and the surroundings of the hotel are lovely. The rooms were modern, comfortable, and clean, with a very nice bathroom.

Overall, however, I cannot recommend this hotel because getting sick during a holiday is simply unacceptable. If you are considering staying in this area, I would highly recommend the neighboring Blue Sea Beach Hotel instead. Although it is officially a four-star hotel, in my experience it offers a much higher standard of food quality and overall service than this five-star hotel.

We visited Pegasos in July 2026 with our 6-year old son.

Reception (rating 8 / 10) Check-in was smooth and they had made sandwiches for us as we arrived late and after the restaurant had closed. Nice touch! However, reception failed to deal with the problems we had with our room - see further down - which deducts a little to the score here.

Restaurant (rating 6 / 10) Very large restaurant with a large buffet although the buffet area got really crowded making it cumbersome to move about there. Bonus points for having ice cream be part of the buffet! Food quality and variety was ok, but nothing special compared to other places we have stayed. Salads were sometimes a little dry and not so fresh tasting and dishes were not always that interesting nor tasteful. Given that this hotel is actually a five star hotel I might have expected a little more. There were some issues with food being only lukewarm, but I acknowledge that it can be hard to avoid in a buffet. Buffet has a nice selection of drinks!

Hotel grounds (rating 9 / 10) Hotel area is quite nice and with a luxurious feel. It has some nice terraces that are raised above the Pool areas. Pretty and colorfully illuminated fountains gave a nice atmosphere at night. There is a large bar area with pool tables (cost us 6€ to play). For kids there is a playroom with arcade games - unfortunately the only activity that did not cost money was table tennis. We played a few games, but there was no air-conditioning in this room so it quickly became unbearably hot to play.

Pool area (rating 8 / 10) There are several pools scattered across the hotel grounds. The most interesting one is a lagoon pool hugging the main building, but unfortunately that is only for the few rooms that are located beside it on the ground floor. Everyone else are left with a handful of more boringly shaped square-ish pools. Pools have no parts with shade while in the water, which would have been a nice touch. There were plenty of comfortable sunbeds and little straw-roof parasols that included a convenient small table with holes for placing drinks. There is a great kids area with several waterslides of varying height and length.

Bars and snacks places (9 / 10) Pool Bar is very good and staff are friendly. Drinks are of good quality. Hotel offers several snack options as part of the all inclusive package. We visited the crepe place a lot which offers freshly made crepes and ice cream. The lady working there is a real trooper and very efficient - during rush hour from 15 to 17 it would be good if she had an assistant as the line tends to become quite long. The Pool Bar can also accumulate a line and perhaps the two bartenders could also have used a third at times to bring down the wait. We also enjoyed French fries from the neighboring booth next to the crepe place. The main bar was crowded during the night and it felt somewhat understaffed. Waiting 10 minutes or more to place a drink order was not uncommon. Some drinks were great but others too strong for our taste.

Room (rating 6 / 10) Room was a little small considering we were 2 adults and one child and thus the extra bed took up some space. Room had a quality look and feel and bed and furniture were good. There was a Nespresso machine with all the necessary items for making coffee, although we did not use it. Room also contained a fridge for beverages. The child bed was not so great - my son complained it was a bit hard and the mattress too thin. Bathroom was spacious and nice in its look and feel. However we had several issues during our stay. Firstly, the toilet had a tendency to keep running after use. We struggled a lot with it and often had to flush 3 or 4 times before we manged to stop the sound of water pouring into the toilet bowl. There was a bathtub which my son loves - unfortunately we did not manage to use it even once as the bathtub plug was nowhere near tight when pressed down, so water would exit as fast as it entered. We reported both problems immediately at the reception, but absolutely nothing happened during our stay and neither issue got fixed which is quite disappointing - especially for a five star hotel. This is why rating on this category is only mediocre. Room had a nice balcony with a convenient contraption for hanging towels or wet clothes for drying. Room has a fair amount of power outlets although only one of the two night tables had a power outlet for phones.

Spa (rating 9 / 10) Spa is located in the basement and we visited once. Being located in the basement, arriving at the spa down a white walled corridor feels somewhat underwhelming, but the waiting room was nice enough with good ambience. Massage room was comfortable and therapist was friendly and good. She had really good instructions for what to do, where to put clothes, what to take off and what to leave on etc. which I found really nice. Treatment was good - nice and soft as I had requested.

Entertainment (rating 10 / 10) During the day, pools were visited a couple of times by the animation team, who did water aerobics etc. Also they hosted some games at the playground that we, however, did not attend. Our son enjoyed the mini disco at 20.30 every night! In the evenings there were different forms of entertainment ranging from quiz and karaoke to a dance show and singers performing. All were quite good.