Grecotel LUX ME Dama Dama

Arrived around 1.30pm and were pleasantly surprised that our room was ready. We were shown up to the room and our bags were to follow. We waited around 30 mins for our bags to arrive, we got changed and then wanted to put all our passports, money etc into the safe. The safe was not working, a quick phone call down to reception and the safe was mended within 30 mins. We went down to the beach bar to grab a quick lunch before they shut the lunch service. The setting is lovely. I will say that the beach bar staff do a great job of serving everyone, they never relax, always on the go and the drinks are good.

We had booked the a la carte restaurants before we arrived and we ate on the first night in The Rose restaurant which is superb. We had booked all the restaurants in a rota so ate in all 4 before deciding we were not over thrilled with the Tavernaki, which is in a beautiful setting, and then asked if we could swop that for one of the other a la cartes. We were shocked to find that The Rose had closed for the season the night after we arrived. Glad we booked that first. We had a mix up then of our bookings as we were booked into both the Rose and the Italian on nights when they were closed. We were not notified about these closures, only finding out about the Italian when we turned up on the night it was closed. Guest services arranged us to go the following night into the Italian, but on turning up found we were not booked in. We were told we had to use the buffet, we were then turned away as they were too full and asked to come back later. We were upset at this and a manger then found us a table straight away.

All the a la carte restaurants are lovely. The staff very attentive and the food really hot and tasty, a small choice but we were able to have a different meal every time we went in.

Our safe then had another problem in the fact that it just died and we could not get into it. Maintenance came within a few minutes and they could not access the safe. We waited another 90 mins for further help. They could not open the safe and had to remove from the wardrobe and drill into the safe to get access. We were rather worried as personal belongings were in there. They did mange to gain access and nothing was damaged. This happened on the day we were booked to go out on a trip. We did manage to get to the trip on time, but it did cause a few moments of concern.

The buffet was a bit of a let down. Food was never hot and very unaspiring. They did have an omelette station which was good though. No prosecco every day - only on a Sunday. Once we were given a glass on entry but the following Sunday it was nowhere to be seen, on commenting the table staff asked 'Would you like one?' They then brough a glass each for us. The restaurant inside is very much like a canteen, why not change the atmosphere at night with table cloths and lower lights. The outside areas were very nice though.

The staff at the hotel are brilliant, they cannot do enough for you. We enjoyed the wine tasting and the cocktail making, thank you Alexia and George. We sampled the crepes that were lovely, could have eaten them every day, but had to think about our waistlines. The patisserie did some lovely sandwiches for a light lunch which we enjoyed a few times.

The cleaners do a good job of cleaning everywhere, very quick and efficient. The bar staff create some good cocktails and are all very hard working. Monica does a great job of waiting on in the lobby area always happy, cheerful and always singing. The entertainment is good (when it’s on) the best night for us was the Abba night - fantastic. It was hard to know who to watch the bar staff working really hard and making cocktails all night or the group. The sun loungers are really comfortable, bit of an issue getting off them though, but we never had a problem finding one at any time of the day. The beach was not a hit for us even wearing beach shoes, too many pebble and stones getting into the sea, plus not a gradual entry - the sea was lovely and warm though. The setting on the beach is lovely especially when you can get the boat direct from there to Rhodes, Faliraki and Symi. Used the local bus into Rhodes town and back which was very easy. Used Get Your Guide for a trip to Lindos, which used the bus stops right outside the hotel. Walked into Faliraki along the road, around 30 mins did get a taxi back for 8 Euros. There is a very small shopping area right next to the hotel which is very useful

On the whole a lovely hotel to spend a holiday in, if the beach had been better we would go again.

I first went to this hotel when under a different name in 1999 and on 5 subsequent occasions the last being in 2009 back then it was quite a good hotel it is now an excellent hotel one of the best all inclusive in Greece. It has a very large pool and a second smaller pool with a water slide which mainly caters for children. It has 4 A LA Carte restaurants plus a main restaurant and a snack bar all providing a good choice of dishes. My room although a bit dated was always kept very clean and had air conditioning . The staff are mainly young but are very friendly and always eager to help and one of the receptionist named Marianna was exceptional at that and although Greek spoke very good English and is a great asset to the hotel . All in all I had a great holiday and will definitely make a return visit in the near future

My husband and I have just returned from this lovely hotel which was recommended to us by a friend. We chose to stay in a poolside bungalow which I would highly recommend. Lovely Nespresso coffee machine inside the room and nice products in the bathroom also. Room Cleaned and fresh towels each day. Spotless We visited all the à la carte restaurants apart from the Fine Dining one which was closed in the off peak season, We arrived Friday 2 Oct and knew the weather that weekend didn’t loom good. Initially thunderstorms and heavy rain but only until 2pm on the Saturday then a glorious week so we were lucky. The food was excellent the Greek at lunch very good but also the buffet restaurant had a brilliant t quality of food also. Couldn’t fault it. Excellent variety of branded drinks also and good entertainment in the beach bar of an evening. All the staff very polite and helpful We did play darts each morning and met some lovely people. DEMITRI was great. I would also like to mention Faye and Raf (main restaurant ) Elissia (beach bar ) and Monica (lobby bar ) fantastic members of the team - had chats with Faye and Raf (sisters ) at lunchtimes We will defiantly return to this hotel. We had a trip into Rhodes town one evening. Taxi was about €25 from the hotel and no problems getting one back to the hotel.