Sentido Asterias Beach Resort

We are here just now day 3 in one of the swim up rooms 3010. I Had emailed in advance for a room near the path to beach as wanted sun for longer and they did it’s amazing. We hear from Scotland for our 10th wedding anniversary and the hotel is absolutely lovely. We have been to Caribbean 5 star and whilst there may be some dated parts the food, staff and location are just amazing. We still here for Another few days and wish it was longer. We will defo be back. Tips: swim up amazing on beach xxxx

Mimo and his Team did best entertainment

I appreciate that achieving and maintaining 5-star status involves meeting a specific set of criteria, but unfortunately, based on our experience, this hotel did not feel like a 5-star property.

Arrival: We arrived in the early hours and, unfortunately, first impressions weren’t great. The night reception staff spoke very little English and came across as quite grumpy

Our room: Our first room was in the main hotel block. The toilet cistern ran all night and the bathroom drain overflowed whenever we showered, flooding part of the floor. The biggest issue was the air conditioning, which started cutting out at around 11:45pm, making the room unbearably hot. With the night staff’s limited English, having to explain the problem and get it reset became a real chore. The lack of sleep really affected one of our trips.

To their credit, we were given another room on request and moved closer to the beach. This room was clean with a lovely view. Thankfully the air conditioning worked well. However, the beach rooms have internal connecting doors, so be aware that noise from the adjoining room is very noticeable.

Housekeeping also need to be more mindful of privacy. They would knock and then immediately walk into the room. I actually found myself getting ready in the bathroom in case someone came through the door unexpectedly.

There are no irons or ironing boards in the rooms. You have to request one from housekeeping, who deliver it and then collect it afterwards, which feels unnecessarily inconvenient.

Food: Unfortunately, we didn’t find the food particularly good and it was quite repetitive. Meat was often overcooked (I supposed better than undercooked) and some breakfast options were rather unusual, such as cauliflower and mixed vegetables. The desserts looked impressive but were mainly different variations of mousse. The hotel clearly caters largely to its German clientele, so expect some German options.

At busy times, there is very little queuing etiquette — it’s more or less every person for themselves! There can also be a queue to get into the restaurant, although it usually moves fairly quickly. There is only one main dining area.

À la carte restaurant: This was a highlight. The food was very nice and the staff were lovely. The only downside was that the adults-only pool remained open while the restaurant was operating, meaning we were eating alongside people swimming, using the loungers and walking through in swimwear. Closing the pool while the restaurant is open would make for a much nicer experience.

Beach bar: There are several options including gyros, club sandwiches and burgers, but it gets very busy and large queues form.

Pools: There is a large main pool, an adults-only pool and a children’s pool. The main pool appeared to have had some fairly poor repairs, with what looked like cement around the edges which was sharp in places. Our child cut their feet twice and the rough edges also punctured our lilo. The adults-only pool looked much calmer, with better-spaced loungers.

Sunbeds: Around the main pool, the sunbeds are packed very tightly together, making it difficult to move around without squeezing between people. Beds are reserved with towels early in the morning and the one-hour rule doesn’t appear to be enforced. If you haven’t secured a bed by around 9:30–10am, you may struggle to find one in a decent location.

Beach: The beach isn’t particularly picturesque and is very stony, so beach shoes are definitely recommended. The sunbeds have also seen better days.

The good bits

Most of the staff we encountered were genuinely lovely, friendly and helpful, and a special mention has to go to Despina, who was fabulous.

The grounds are beautiful and very well maintained, which definitely adds to the overall appearance of the resort.

There is a well-stocked shop in the main hotel selling all sorts of essentials, and they will even pump up your lilo if you bring one or buy one there. There is also an ATM on site, which is very handy.

The hotel is quite remote but here’s a bus stop next door at Mythos Beach Hotel, with buses to Seven Springs, Rhodes and Lindos. Don’t feel you need to pay a fortune for a TUI excursion — the bus was only €4, reliable and comfortable, and you can pay by cash, card or Apple Pay.

Top tip: The TV channels are almost entirely German, so we took a Fire Stick and an extension lead, which meant we could watch our own programmes and films.

Overall, there are some definite positives, particularly the friendly staff & beautiful grounds, However, the issues with the room, air conditioning, food, sunbeds and general facilities meant that, for us, the overall experience fell short of what we would expect from a 5-star hotel.