Smy Kos Beach and Splash

Me and my partner had a lovely relaxing holiday at Smy Kos Beach and splash. We were very lucky with the weather as it was lovely every day we were there. The room was really nice and clean and was attended to every day. The beach is just a small walk away and is just perfect as there is only a small amount of stones and the rest is all sand, perfect for swimming which we both did. The animation team work really hard during their rehearsal time and put on a good show at night. They try to get everyone involved in games etc during the day but are not pushy at all. We have decided that we had such a nice week that we are going to come back again next May or June knowing that we will enjoy it all over again. Just to add one negative! There was a guy who had been drinking from morning til night being very loud and annoying to everyone around the pool area. This was causing some people to feel anxious about going up to the pool bar. He kept walking behind the bar (which should be for bar staff alone and not guests) and annoying the bar staff (especially Ari who was lovely) We had been told that numerous complaints had been made about this person but nothing was done about it. I myself asked to speak to the manager but he was not there so I told one of the reception staff who told me it has already been noticed. People go on holiday to relax and enjoy themselves, not to have to put up with idiots who spoil it for everyone else. So a note to management for future reference; if you have numerous complaints about certain guests behavior, please do something about it and let other guests know it is being dealt with!! See you next year

Location is rural but that’s clear from when you book, Kos town is 25 mins away and there’s a bus at the top of the road. The hotel is right on the beach which is so pretty!

Cleanliness - round the pool, restaurant, rooms etc were all spotless, we had a suite and our room was lovely, immaculate, and great size.

Bar staff were really friendly, the token system meant the pool and bar area was littered with used cups. Prosecco was included in all inclusive (massive bonus for me).

Entertainment Team/. These girls worked so hard at getting everyone involved, and the evening shows were brilliant! The energy and enthusiasm was apparent and all guests we spoke to really thought they were fab and made the hotel so vibrant and fun.

Downside: food. Breakfast was good and all day the fruit was fresh which was great.

We know what to expect at an all inclusive buffet but for a 4 star hotel, the food was very disappointing. Pizza chef was rude, grumpy, and tried to limit what you could take, which was difficult as it was the only staple go to of the day.

Meat dishes were poor quality Food greasy and oily It was clear that every food item left over from the previous dining slot. (Ie left over veg made into a veg stew and tasteless “tomato sauce” Self serve pasta was Luke warm.

The food did not ruin the holiday but I do think if the hotel work on this area customers would return, we def would if the food was of a better standard.

Had such an amazing stay, mine and my children’s favourite thing was the animation team by far, especially a lady called Codie, she was so lovely and interactive with the children as well as the adults, she always had a smile on her face and through our stay she remembered all of our names and would always greet us or go out of her way to make our stay even more memorable, so big shout out to Codie :)