Egeo Easy Living Resort

Had a lovely massage and facial from Emily

Had a fantastic massage with Emily. Very relaxing and peaceful

Our first family holiday with our 7 month old, let's start with the positives. Staff on the whole are lovely, really attentive and happy to help. Food was hit and miss, most days you could find something enjoyable to eat, their salads, fresh pizza and meats were tasty (when not overcooked). The snack bar we wish had more varity other than pork, the gyros everyday were pork, it would've been nice to have had chicken as we don't eat pork. Location is great, right on the beach which is sandy and there's a coach that can take you straight to Kos Town in 20mins which costs 2.50Europp. The spa was a real treat, me and my partner had a full body massage which was enjoyable. However, we did notice certain parts of the body were missed such as hands/arms.

Negatives; the cleanliness is something to be desired, although the housekeeping team are friendly the upkeep on a daily basis is poor. The bed would be made up, fresh towels left and the floor would be mopped but thats it, the issue was the floor needed hovering/dusting, so the mopping was just spreading more dirt. We had to stop walking around bare foot in the room as my feet would turn black underneath. I noticed the same dust/dirt marks would still be there everyday where the cleaners hadn't been thorough enough. There was quite a few snags and tears in the room, such as wood snapped/broken underneath the fridge and chips on the chest of drawers, and some draws not closing. Maintenence and communication could be improved, we reported on arrival the phone in our room didn't work, days after nothing was fixed so I went back to reception, and they said they would report it again. We were there for a total of 10days it was never fixed. It was inconvenient, especially with a young baby. Another occasion, I requested an iron for our room, 2 days later still no iron, so my partner went again to request at reception and eventually it came, but as a guest you shouldn't have to chase especially as it had been days already. The public toilets were also horrific for a 4 star hotel, the ones outside the buffet restaurant smelled appauling, we avoided using them at all costs. The only ones which were acceptable were the ones by the spa. Entertainment was aimed more for young children, mini disco every night, the adult entertainment didn't start until 9pm which we thought was too late. With a young baby who went to bed around 19:30/20:00 it just clashed so we missed it, we managed to see singers on one of the nights and they were fantastic. The pools, although plenty of them were FREEEZING!!!! We were really saddened as we were looking forward to being in the pool with our baby everyday but she cried when we tried as it was just too cold, I think when the temperature is under 25/26 degrees they should be heated as the weather just couldn't warm them to even a respectful temperature to enjoy.