White Rock of Kos

Our stay at White Rock of Kos was nothing short of incredible. We were three girls staying for 10 days, and from the moment we checked in until the moment we sadly checked out, every single member of the team made us feel so welcome, cared for and at home.

We stayed in Room 202, and it was absolutely amazing. The room itself was beautiful, and the view from our private pool was simply breathtaking. Waking up to that view every morning was something we'll never forget.

The food was delicious throughout our stay and very reasonably priced. Breakfast was excellent with plenty of choice.

A huge thank you to the housekeeping team, who did a fantastic job every day. They were always smiling, polite and so friendly, and the room was kept spotless throughout our stay.

We also used the hotel's transfer service almost every day, and it was perfect. A special thank you to Kosta, who always managed to pick us up in no time at all, no matter where we were. It made getting around Kos completely stress-free.

The reception team were exceptional, but one person deserves a special mention. I am so sorry I don't know how to spell your name – I think it was something like Marioula . She was a lovely blonde lady with blue eyes who was incredibly kind, warm and helpful throughout our stay. She truly made a lasting impression on us.

The dining team were also wonderful, always attentive and welcoming, and Dimitry at the bar deserves a special shout-out for making the best margaritas we had all holiday!

One of the most touching moments of our trip was for my birthday. The hotel organised the most wonderful surprise in my room and helped my two friends arrange a beautiful cake from a local bakery. It made my birthday so special, and it's a memory I'll treasure forever. Thank you so much for going above and beyond.

We honestly couldn't have asked for a better holiday. If you're thinking of visiting Kos, stop looking—White Rock of Kos is the place you want to stay. The warmth, professionalism and genuine kindness of every member of staff made this one of the best holidays we've ever had.

Thank you, White Rock of Kos, for giving us memories we'll cherish forever. We can't wait to come back!

5-Star? Questionable – Certainly Not Room 111 I have just returned from nine nights at White Rock of Kos and, having arrived with high expectations after reading the excellent reviews, unfortunately came home very disappointed. The positives: The staff are fantastic and genuinely want you to enjoy your stay. A special mention to Jenny and the dining team, who were incredibly friendly and attentive. The views across the bay are stunning, particularly from the restaurant and infinity pool. There were always plenty of comfortable sun loungers available, with no early-morning towel wars, and the adults-only environment makes it a peaceful place to relax. We stayed half-board à la carte and were pleased we did. The food was plentiful with enough choice to have something different each day. The resort is at the top of a very steep hill, so although the views are excellent, walking into the village isn't particularly convenient. I would recommend hiring a car if you want to explore or eat out regularly. The hillside location also means quite a trek between some rooms and the pool and restaurant. Something to consider if you have mobility issues, although golf buggies are available. The gym is disappointing, with fairly cheap and lightweight equipment, so don't expect much if you take your training seriously. The "spa" is essentially a massage room, although my €50 sports massage was good value. Now to Room 111 – the biggest disappointment of our holiday. Our room in the main building appeared to be one of the older rooms and was certainly not what I expected from a five-star resort. It was smaller than the room advertised by easyJet holidays, with mismatched furniture that was damaged, dented and stained. The hot tub had green staining and a visible green tide mark around the water level and, as far as we could tell, was never properly cleaned during our entire nine-night stay. The air conditioning leaked water onto the floor. Two days into our holiday, workmen entered our balcony area while we were at the pool and installed a new air-conditioning unit next to the patio doors and directly beside the bed. They left behind brick dust and mess across the fittings, which was never properly cleaned up during the remainder of our stay. I was told that the owner is developing another resort further down the road. Whether that has any bearing on the current property I cannot say, but Room 111 is clearly in need of investment and refurbishment. Overall, White Rock of Kos has some excellent staff, fantastic views and a lovely pool area, but our accommodation simply did not match the five-star rating or the expectations created when we booked. Perhaps the newer rooms offer the five-star experience reflected in other reviews. Unfortunately, Room 111 certainly didn't. At five-star prices, guests should expect five-star standards.