Porto Bello Beach

We just spent a completely perfect 14-day stay (September 23 to October 07) at the Porto Bello Beach on Kos! We traveled as a family with two boys (1 and 4 years old) and had booked a family room. We were really pleasantly surprised by how large the room was at 36 square meters! It easily accommodated a double bed, two single beds, and a baby cot—and even then, we still had plenty of space. Equipped with two TVs and a large bathroom, it was super clean and, thanks to its ground-floor location, extremely practical with the children. The entire, spacious hotel complex is beautiful and exceptionally well-maintained. Everything was such a perfect fit that even the part of our family (grandparents, two aunts, and an uncle) who joined us later exactly as planned was absolutely thrilled. We truly had nothing worth mentioning to complain about! Special praise goes to the entire team, whose warmth made our holiday unforgettable. When we needed a bouquet of flowers from one day to the next, we were helped immediately—everything worked absolutely smoothly through the reception. The bouquet was delivered on time, brought directly to our room, and the payment was easily settled during check-out. The staff here, just like everywhere else, was always super friendly and helpful! In the buffet restaurant, the service lady Lira is an absolute gem. She has an incredibly warm nature, always spreads good vibes, and took fantastic care of our large group and the boys. You can really tell that she enjoys her job! This great service extends throughout the entire hotel: at the pool bar, Katerina and Frederic were always very nice, and at the beach bar, Janis and Christian were simply great—always in a good mood and very attentive. Not to forget the team at the lobby bar, who also did a fantastic job in the evenings! The entertainment program was also top-notch, very pleasant, friendly, and completely non-intrusive. The hotel also makes things super easy from an organizational standpoint: we booked a great boat trip right in the lobby through TUI. The great thing is that you can easily use this service even if you didn't book your holiday through TUI at all. You can also conveniently rent a car directly in the lobby. We also found the small supermarket in the hotel particularly practical, as it has absolutely everything from drugstore items and drinks to souvenirs. The food was varied and the beach was beautiful. The sea was absolutely pleasant and perfect for swimming at a wonderful 24–25 degrees! The hotel pool (saltwater) was quite fresh since it is not heated, but completely fine for us to cool off. Our kids still went into the children's pool to play every now and then. In the end, how cold you really find it is just a matter of personal preference. Great water sports activities like Jet Skiing are also offered directly on the beach for a fee, which was incredibly fun for us! The hotel's own slide park offered some really fun slides where the adults got their money's worth as well. Important for families: the big slides are only allowed for a body height of 1.20 meters and above (not even when accompanied by parents below that). For the smaller children under 1.20 meters, there was a very nice water playground, the main pool, and the entertaining Lazy River instead. During our stay, we also visited the nearby town of Kardamena. Getting there by public bus was super straightforward—it costs a mere 2 Euros per person and our children were completely free of charge. We took a taxi back for a very fair 10 Euros. Since it wasn't crowded at all, we were able to enjoy a very relaxed stroll. After two perfect weeks, we will definitely be back and can recommend this hotel to any family from the bottom of our hearts!

Animator Ruby was very chatty and full of energy great customer contact.