The Alley Hotel

We stayed here for a week in September, the location is very good in the heart of the city. The room we had was OK, the bed was comfortable, our view was of a brick wall. The service overall was poor, no help with luggage we had to carry 2 big suitcases up the stairs, it was on the 1st floor, however no assistance was offered, was told they had no lift to the 1st floor. If you are unable to walk up stairs with heavy suitcases be aware.

The room had "trendy" furniture however not much else, small room, we booked via a tour operator and they advertise the room as a deluxe it is definitely not a deluxe it is a standard room.we were in room 1, avoid this room if you can. No bar or restaurant at all, reception staff were OK, however a lot of the time no-one was at the front desk. We asked for a ln iron and ironing board we were told by reception they only have one full ironing board and one small one and 2 irons, this is a basic expected in a hotel rated as a 4 star. We had to wait for a while approx 40 mins before we got one, which meant we could not go out to eat until we had ironed. Breakfast was average, one morning we were going on a tour and asked for breakfast around 7am before they opened, this was fine to have, they offer buffet breakfast cold food,meats cheeses ,breads, etc. The eggs are made before hand around 7am therefore if you having breakfast an hour later or up to 10am the eggs are cold and not nice to eat. I asked the manager of the hotel if I could have an omelette and it was accommodated the mornings I requested which was appreciated. They have a small gym. We rates the hotel 3 out of 5 as it is not a 4 star in our view. Overall the hotel was clean and the location is great.

Lovely hotel. Great location. Friendly staff. Good breakfast. Will definately use again.

We had booked a 4 night stay for my husband's birthday. Unfortunately on our arrival it became apparent that there was an issue with our booking - our online travel agent had booked the correct dates BUT FOR THE WRONG YEAR 🥶 they had booked us for 2025. Lillia & Adele on Reception were amazing - they assisted in trying to contact our travel agent & they also managed to secure us a room for 3 nights out of the 4 - we were very lucky. Σας ευχαριστώ πολύ για τη βοήθειά σας κορίτσια 🩷 The hotel is central, with the main square at the top of the road (turn left as you exit the hotel) Plenty of bars & tavernas around We had a double room, very spacious, lovely bathroom. Breakfast was buffet style - variety of hot & cold foods available. Would definitely stay again 🩷