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  • Greece Holidays
  • Polychrono
  • Royal Hotel and Suites

Royal Hotel and Suites

TripAdvisor Review
Greece, Europe
Polychrono

Welcome to Royal Hotel & Suites, the Greek version of the home you’ve always dreamed of for your holiday. What began as a modest establishment in 1989 has now expanded into a full-service retreat with modern amenities. Located in the picturesque village of Polichrono on the Kassandra peninsula of Halkidiki, our hotel offers spacious rooms, family suites, and elegant suites with private pools or jacuzzis, ideal for couples. Enjoy full board dining at our Symposium restaurant, savor à la carte Mediterranean dishes at The Grill House by the main pool, and relax at Olivo Halkidiki, our private beach bar and restaurant, with free shuttle service provided for your convenience. With activities for everyone and numerous attractions nearby, Royal Hotel & Suites promises an unforgettable and relaxing getaway in Halkidiki. Important note: All inclusive is not valid in our private beach "Olivo".

Facilities

  • Massage*
  • TV lounge
  • Children playground
  • Sun loungers
  • Outdoor freshwater pool
  • Poolside snack bar
  • Private beach area
  • Private pool
  • Dining area
  • Luggage room
  • Please note some facilities may incur an additional fee

The Local Area

Tripadvisor Reviews

Trip Advisor
4.5 Excellent700 reviews
Excellent
62%
Very Good
23%
Average
9%
Poor
4%
Terrible
3%
Location
Cleanliness
Service
Value
TripAdvisor Review
A fantastic hotel with excellent facilities – we’d definitely return, but not on an all-inclusive basis

We have just returned from a 10-night stay in a private pool suite with VIP access, and overall we had a fantastic holiday.

The room was beautiful, spotlessly clean and the private pool was worth every penny. Having our own reserved cabana by the main pool was a lovely touch, and the VIP lounge was a great place to relax throughout the day. The hotel itself was immaculate throughout our stay and everywhere was exceptionally clean.

The staff were fantastic throughout our stay. Everyone was friendly, welcoming and always happy to help. A special mention also has to go to the housekeeping team, who did an amazing job keeping both our room and the hotel spotless every single day.

The location is excellent. It’s only a short walk into Polychrono, where there are plenty of fantastic restaurants, bars and shops. We loved being able to wander into town in the evenings and experience the local atmosphere.

The children’s splash pool was brilliant and is a fantastic addition for families. It was well designed, great fun for children and clearly very popular.

The pool grill was the standout food offering at the hotel. The freshly cooked burgers and hot dogs were excellent and became our go-to lunch most days. They were consistently the best food available at the hotel.

The private cabana was another fantastic feature, but one small improvement would make a huge difference. An adjustable roof or retractable canopy would allow guests to control the amount of shade throughout the day. During the hottest part of the afternoon it became too hot to comfortably sit there, so we found ourselves moving elsewhere. With adjustable shade, it would be perfect.

Unfortunately, the biggest disappointment was the all-inclusive food and drinks. The buffet became repetitive over a 10-night stay and, although there was always something to eat, the quality simply didn’t reflect the standard of the hotel or the price we paid for our holiday.

The à la carte restaurant was particularly disappointing. As guests staying more than seven nights, we were entitled to one meal there, so we were really looking forward to it. Unfortunately, the menu we ordered from did not accurately reflect what was actually served. The dishes that arrived were very different to what we had expected from the descriptions and, had we been paying the prices shown on the menu, we would have been extremely disappointed. We had hoped for a traditional Greek dining experience that showcased local cuisine, but instead it felt more like a basic barbecue-style grilled menu. This is something the hotel really needs to review, both in terms of the menu descriptions and the overall concept.

One area that could also be improved is the management of the sunbeds. The hotel has plenty of signage asking guests not to reserve sunbeds around the main pool, but unfortunately this wasn’t enforced. We regularly saw beds left with towels on them for hours while nobody was using them. There is also a policy around the children’s splash pool asking guests without children to give up their sunbeds if families arrive, but we never saw this managed either. Thankfully the hotel was fairly quiet during our stay, so it wasn’t a major issue for us, but I can imagine this becoming frustrating during busier periods.

One thing we quickly realised was that Polychrono has some outstanding restaurants. We ended up eating out most evenings and every meal we had in town was considerably better than the food included within the all-inclusive package.

This hotel is perfect for anyone who doesn’t want the typical busy all-inclusive atmosphere. It has a much more relaxed, independent feel, which we really enjoyed. If you’re considering staying here, our advice would be to book half board or bed and breakfast, hire a car and explore Halkidiki. There is so much to see, and the local restaurants are well worth experiencing.

Overall, we had an amazing holiday and made some wonderful family memories. The accommodation, facilities, cleanliness and location are excellent, and we would absolutely stay here again. However, we would choose half board or bed and breakfast next time rather than all-inclusive.

If the hotel improved the quality and variety of the food and drinks, reimagined the à la carte restaurant with a more authentic Greek dining experience, enforced its sunbed policies more consistently and added adjustable shade to the cabanas, it would easily be a five-star experience.

TripAdvisor Review
A pleasant stay with the right expectations

After reading some of the negative reviews, I was a little worried before arriving. However, after spending our holiday here, I think it’s important to have the right expectations.

This is a family-run hotel, not a huge luxury resort with endless restaurants and entertainment. If you’re expecting a five-star resort experience, this may not be the right choice. But if you’re looking for a clean, welcoming base to explore the beautiful beaches and villages of Halkidiki, it does exactly what it promises.

The atmosphere is relaxed and friendly. The reception staff were always kind and helpful, and the cleaning lady deserves a special mention—she was incredibly warm, hardworking, and kept our room spotless throughout our stay.

The food was average, with enough variety to enjoy a different meal each day. Could it be improved? Of course. But we never went hungry, and we were here to experience Halkidiki, not spend all day at the hotel buffet.

The location is ideal if you enjoy exploring. Every day we visited different beaches and nearby villages, then returned to a peaceful hotel to relax.

Overall, we had a lovely holiday. If you appreciate genuine hospitality, cleanliness, and a friendly atmosphere more than luxury extras, I believe you’ll enjoy your stay here as we did. Thank you to the whole team for making us feel welcome.

Review by PanagiotiElen United Kingdom
TripAdvisor Review
Honest opinion

Royal Hotel and Suites

Polychrono

Honest opinion

1066329873

Royal Hotel and Suites

Polychrono

Honest opinion of Halkidiki

1066304809

Hotel was lovely, food was good and the rooms are great. It was just in the wrong place. Polichrono in Halkidiki is now reminiscent of Benidorm with nothing resembling Greece as we know it. Good job our hotel was all inclusive as all the eating places are either pizzas, gyros or extortionate bars with extortionate prices and they are a 10 min walk downhill to where the beach is meaning you have an uphill climb back and its not worth it. The beach is approx 10ft wide and to have a sunbed you have to book it day before and pay for it. It's mainly geared up for families with children and there was a hell of a lot of children. The sidewalk was full of kids rides and not the greek of old. Halkidiki is heaven sent to eastern European families, they break up from school towards end of June and drive there. Hotel has no entertainment only for kids. I have no intentions of ever going back to Halkidiki. I was so disappointed I didn't take one photo of the place.

Review by sca0209 Crawley, United Kingdom
TripAdvisor Review
holiday 2026

stayed here for 12 days on arrival was slightly taken back as it does have a look of a block of flats rather then hotel saying that there has been lots of work been done on this complex we have a lovely room with own pool clean and very welcoming cleaners do a fantastic job the bar area is small i am not a big drinker but do like a cocktail this is where the hotel needs to improve on the small plastic cups and cocktails served from a tap! from what it looks like the hotel is trying to upgrade and whilst there rooms are fabulous the bar area needs to be looked at when going away ppl want cocktails glasses and little special touches

food this also is not right the all inn is pretty limited and they have a grill in the evening pasta every day is fine in Italy maybe but Greece you want more meat gyros fish etc they have a hut by day with chips burgers if they done bbq in there big gardens etc would be a nice touch also not much choice if you have kids very limited

pool area was nice clean only down side under the roof area to many birds nests and bird pooh falling in the pool and sun beds that needs to be looked at also

the staff were so lovely a family business you can see they have got a bigger plan for the hotel but i think if they fixed the small things like the bar and food first it would be a great advantage for them they have also got some luxury out of this world rooms so so beautiful and wonderfully designed but to pay for that kind of room and the drinks and food would be a let down they are trying for a 4 plus rating they will really need to up the game on the smaller things first

maybe the doors would also need revamping to take the bloc of flat look away

saying all that had a lovely vacation the staff were lovely good luck to the family going forward in getting it where they want to and deserve to .

Review by RachelN1363 London, United Kingdom
TripAdvisor Review
This is not a 4* hotel!

Great Location and Clean, But Food and All-Inclusive Let It Down

The hotel's biggest strengths are its excellent location and cleanliness. We stayed in a two-bedroom suite, which was lovely, spacious, well-equipped, and kept very clean throughout our stay. One thing to note: if you intend to use both bedrooms, make sure you specifically request this, otherwise as in our case - the second bed may not be made up on arrival. This was a problem as the receptionist was not able to authorise anything without a manager - who was not there. I called the tour operator and they managed to sort it out for us.

The pool area looked attractive, and the sunbeds appeared comfortable. Unfortunately, we didn't spend much time there. The area is quite small and was often crowded and noisy, and although there was a dedicated children's pool, families were using all of the pools. If you're looking for a quieter, more relaxed atmosphere, this is not it AT ALL.

As for the all-inclusive package, I honestly wouldn't recommend upgrading. While premium packages include branded drinks, there was a noticeable difference in both quality and service if you didn't upgrade. The standard drinks seemed to come from dispensers and often tasted watery and overly acidic. The cocktails were particularly disappointing, with very little care or attention given to their preparation. Even simple requests, such as a slice of lemon in a gin and tonic, couldn't be accommodated, and no drinks were garnished with fresh fruit. Mind you - the bar area is quite small and as it has nothing going on there, no live music or decent drinks it does offer a relaxed quieter vibe.

The biggest disappointment, however, was the food. This is where the hotel falls far short of its ambitions. Halkidiki is famous for its incredible fresh produce, fruit, vegetables, olives, and honey, yet very little of that was reflected in the dining experience. The selection was basic and repetitive, with only apples, pears, and oranges available daily. During our stay, we never saw bananas, and only once were melon and pineapple offered. Honey came from plastic tubes, the butter substitute was served in plastic containers, and there was only one type of bread available, which was frequently stale. I raised this issue on several mornings. They did offer Gluten free bread but that was often stale and not labelled so I could never be sure it was actually GF. There was a small grill station preparing pancakes and omelettes, which was one of the better aspects of breakfast, but overall the food felt more in line with a 2-star property than a hotel aiming for a more upscale experience.

Don't bother with the complimentary à la carte meal. It was honestly one of the most bizarre dining experiences we've ever had - we were the only ones in the restaurant and it felt like something straight out of Fawlty Towers. The dishes were disappointing and certainly didn't offer anything above what was available in the main restaurant. The one exception was the Greek salad, which was fresh, tasty, and probably the highlight of the meal. The poor chap who was serving us literally just popped to the main restaurant for our food and waited outside until we finished our course. He was very upset that we couldn't eat the steak - it was horrible.

The hotel appears to be positioning itself as a higher-end resort especially with the suites and private plunge pool area and also it seems to have a partnership with Bar Olivio on the beach. They promote it often so we visited - no one told us the hotel offered a shuttle bus to take you to the bar so we did the 15 min walk. The bar itself is pleasant, but everything is served in plastic containers. Sunbeds cost €10 per person, along with a €30 minimum spend, which felt excessive when most nearby beach bars required around €20. As a result, we ended up spending most of our money at the local beach bars and cafés, where the food and drinks were 100% better.

Overall, the hotel offers a great location and excellent cleanliness, but the disappointing food, poor-quality drinks, and crowded pool atmosphere mean it's not somewhere I would rush back to or recommend.

Review by angela p Brighton, United Kingdom
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