Minos Hotel

A great place to stay perfectly located near the beach, the port and the adorable Old town of Rethymnon. One of the best things for our kid at the hotel was the Kids Club - had such a great time there. Big, big thanks to Louane and Elisa who did a wonderful job!

We have just arrived back from a week at the Hotel Minos in Rethymno. The greeting we received from the lady in the reception was absolutely fantastic, unfortunately did not know her name but she was working late evening and had long fairly light hair, she was so polite, arranging for our suitcases to be taken up to the room, organising a drink for us as well, she could not be more helpful. As we arrived late in the evening, we had missed the dinner service, because of this the hotel arranged baguettes to be left in our fridges.

The hotel itself was clean, we quite often spotted cleaners around the hotel. 95% of the time, the staff were always friendly and approachable.

Whilst we were there the hotel hosted a barbecue at the poolside and this was the most elegant barbecue we had ever seen.. tables and chairs were covered with white cloths, the selection of food was just incredible, the amount of work that went into it was evident and everybody involved worked so hard on it. it was one of the true highlights of the holiday, so beautiful and a must do.

We must make special reference to Timothy on the entertainment staff, such a lovely warm welcoming person who went above and beyond on multiple occasions, nothing was ever too much trouble, you have got an absolute star on your staff with him, he is a real credit to the hotel, we just hope we didn’t bore him with all the Elvis talk 🤣 and we are going to miss him! Timothy’s colleague Elisa was also absolutely amazing, you can tell they both love their jobs, their dedication is incredible.

Chrysoula at the pool bar was another staff member whose happiness was so contagious, always smiling, always happy and she made some amazing cocktails! A lovely lady!

Lastly a mention to who we believe to be the manager of the hotel Manousos, he would quite often check how we were doing, he would always say hello and again nothing was too much trouble.

Just a few constructive points, not complaints but little tweaks that we think could improve things so the hotel is even better..

We would have liked the Hotel Information which is currently on a board next to the restaurant to have been on a sheet in the room or given to us when we checked in as we didn’t find this until towards the end of the holiday and we had no idea about the lights on the room numbers which indicate whether you need a cleaner or do not want to be disturbed so consequently one room in our group missed a couple of maid visits.

The hot breakfast items were quite often nearly cold and could do with being a bit warmer.

A heavier shower mat (for when you get out of the shower) could also be a benefit as we were finding because it was so light, it did slip on the floor quite easily.

Also the pool area could understandably get very slippy although not sure how or if this could be changed.

It was lovely to have a TUI rep on site as well!

Overall though, we were very impressed with the hotel and would have no problem staying here again.

Thank you for such a lovely time!

Muriel, Nick, Angela, Helen and Lisa UK