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  • Greece Holidays
  • Rethymno
  • Grecotel Plaza Beach House

Grecotel Plaza Beach House

TripAdvisor Review
Greece, Europe
Rethymno

This beach hotel is located in a very quiet area in Perivolia in western Crete on the coastal road of Rethymnon, about 2 km from the centre of Rethymnon, where guests will find numerous restaurants, bars and shops, nightlife, links to the public transport network, the Venetian harbour, Fortezza Castle and the Archaeological Museum. The beach is just a one-minute walk from the apartment hotel, the taxi stand is 20 m away, a bakery 80 m away, supermarket and kiosk 100 m away, restaurants and cafes 500 m away, and a pharmacy 150 m away. Souda Airport is approximately 75 km from the spa complex and Nikos Kazantzakis Airport is around 80 km away.

The city hotel's architecture is typical of the old (Venetian) town of Rethymnon. The hotel consists of 86 guest rooms housed in 8 smaller buildings that are built next to each other with small narrow streets leading from one side of the hotel to the other. All buildings have 2 floors and none of them features lifts. Guests are welcomed in a lobby with 24-hour reception and check-out services, and a hotel safe. Further facilities available to guests at the air-conditioned apartment hotel include a children's playground, cafe, bar, restaurant, WIFI Internet access (FREE), room service, a laundry service (fees apply) and a bicycle hire service.

All the apartments are elegant and spacious, and all offer the same facilities (some of them also have hot tub facilities at an extra charge). Each apartment features an en suite bathroom with a shower, bathtub and hairdryer, a double or king-size bed, a kitchen with a fridge, cooker, microwave and tea and coffee making facilities, and either a private balcony or terrace. Other in-room amenities include a direct dial telephone, satellite TV with a DVD player, a radio and hifi, Internet access, a safe, ironing set and individually regulated air conditioning and heating.

Facilities

  • Spa treatments*
  • Massage*
  • Steam bath*
  • Sauna*
  • TV lounge
  • Entertainment programme for children
  • Children playground
  • Sun loungers
  • Children’s swimming area
  • Outdoor freshwater pool
  • Please note some facilities may incur an additional fee

Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

The Local Area

Tripadvisor Reviews

Trip Advisor
4.5 Excellent429 reviews
Excellent
57%
Very Good
26%
Average
10%
Poor
4%
Terrible
2%
Location
Cleanliness
Service
Value
TripAdvisor Review
So amazingly well run. The team care

Started off rocky, ended up genuinely impressed — and that’s largely down to one person: Maria, the General Manager. We arrived expecting the resort in the brochure and initially found a few things that didn’t match up — including a room view, some pool access issues, and the gym and kids’ club not quite living up to the description. We raised it, and this is where the hotel really turned things around. Maria personally got involved and sorted every single issue, properly and quickly. We’re now in the room we should have had from the start, the pool situation has been resolved, and the kids’ club is actually running the way it’s supposed to. It’s rare to see a General Manager get this hands-on with guest problems rather than leaving it to a front desk shuffle, and it made a huge difference to how the rest of our stay has gone. Breakfast, for what it’s worth, was excellent the whole time — croissants, good coffee, no notes. Credit where it’s due: hiccups happen, but it’s how a hotel handles them that counts, and Maria and her team handled this one brilliantly. We’re now properly enjoying the rest of our week and would recommend this hotel based on how the issues were resolved, not just the initial booking. Ask for Maria if anything comes up — she gets things done.

TripAdvisor Review
Excellent staff but old building and set up

Very welcoming staff and always plenty of staff to assist however rooms are outdated and on top of each other, pools full of young kids and little to no quiet or sunbathing areas

TripAdvisor Review
Best vacation

Excellent service and happy and helpful staff. Very delicious and exclusive buffet. Clean and nice areas and pools.

TripAdvisor Review
Simple but excellent

Lovely week with the family, the staff at this hotel and indeed the entire town are simply wonderful.

Review by PaulM390 Dublin, Ireland
TripAdvisor Review
Great hotel

Great hotel, friendly staff, a little bit of a walk into old town but plenty of bars and restaurants near by.

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