- Greece Holidays
- Malia
- Dedalos Hotel
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Dedalos Hotel
Greece, Europe
Malia
Located in the lively resort of Malia on the island of Crete, this hotel is ideal for people looking to be at the centre of the action. The property is superbly located on a quiet side street just around the corner from the famous strip, so guests will have bars and clubs within arm's reach. The sixty bedrooms are simply furnished with olive hues, and come with a balcony or terrace. The studios have handy kitchenettes, too. Outside there's a pool and sun terrace, plus a snack bar. The hotel's taverna serves full English breakfasts, snacks throughout the day, and dinner later on. Paradise Beach is just a fifteen minutes' walk away, whilst Malia's old town, with an array of traditional tavernas and bars serving up freshly-made Greek dishes, is only a short stroll from the property.
Facilities
- TV lounge
- Luggage room
- Multilingual staff
- Transfer service*
- Wi-fi
- Twin rooms: 29
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
3.5 Very Good403 reviews
Excellent
32%
Very Good
23%
Average
18%
Poor
10%
Terrible
17%
Location
Cleanliness
Service
Value
Lovely
Nice place to stay for good price
Terrible staff, ruined what could be a perfect hotel
Hotel itself was lovely however the worker working the night shift ruined our holiday and made me and my friends feel unsafe. If you are a group of young girls DO NOT STAY HERE. On our first night we were threatened to be kicked out because my friend was getting something from my room. On our second night we were threatened to be kicked out for sitting on our balcony- at no point were we given warnings and we were being very careful to be quiet because we were already scared of the night shift man. The balcony next to us were full of boys (we were a group of 6 girls) and they were doing the same as us- talking on the balcony. They were simply told to be quiet whereas the night shift man came up to our room and shouted at us. It was clearly an abuse of power taken out on the young women staying at the hotel. This persisted throughout the whole holiday. We spoke to other groups of girls and they had the exact same problem however the boys we spoke to seemed to not have been picked on by him. As young women we should not have been made to feel scared at any point during our stay, especially not at our hotel where we should be safest at. I stayed in Malia in another hotel and the group I was with were behaving exactly the same as when I went to Dedalos. We had 1 loudness warning and were immediately quiet. The night shift man was so lovely and made us feel incredibly safe. If I only had the Dedalos experience I would have thought that the rudeness was normal, however my experience with the other hotel shows me exactly how young women should be treated and that it is possible to treat guests with respect even when asking them to quiet down. I felt more unsafe in Dedalos at night than on the strip which is absolutely mental and very telling about the standards of this hotel.
Dedalos hotel
Overall it was a very nice hotell with the near location too the strip, restaurants and beach. The rooms were fresh and pretty such as the pool area. It also was cheap. The only thing that was bad was the night guard which was being very rude to us when we checked in late at night. For example he asked us if we were drunk when we didn’t know the way to the reception, and if we were dumb when we didn’t understand an English word, which didn’t made us a good first impression. The rest of the staff was nice. The breakfast wasn’t so nice.
Rude security guard ruined our stay
My friends and I chose this hotel because it’s right next to the Malia strip, and we were going on a party holiday. We arrived late at night after a long day of travelling, so we were already exhausted. Instead of being welcomed, the security guard immediately had a go at us. From the moment we arrived, he seemed to judge us purely because we were a group of young people, assuming we were there to cause trouble.
Before we’d even had a chance to check in properly, he told us that if he caught us in the same room after midnight, he would “throw us out” and we’d “sleep outside.” While we completely understand that hotels have rules and expect guests to follow them, there are far more respectful ways to explain them. He also implied that we would be bringing strangers back to our rooms, which we found quite insulting considering he’d only just met us.
He described the hotel as a family hotel, yet we didn’t see any children during our stay, and the majority of guests appeared to be around our age (18–20).
He then showed us to our room, where he watched me (an 18-year-old girl) struggle to carry a 20kg suitcase up two flights of stairs. I nearly fell several times, yet instead of offering to help, he repeatedly told me to “hurry up.”
His attitude made us feel uncomfortable from the moment we arrived, and we spent the first night feeling anxious that we’d be told off for no reason. The frustrating part is that throughout the rest of our holiday he never had to speak to us again because we were respectful, followed the rules, and caused no issues whatsoever. It felt unfair that he had judged us before giving us a chance.
Aside from the security guard, the hotel itself was lovely. The rooms were clean and comfortable, the pool was relaxing, and all of the other staff members we interacted with were friendly and welcoming. Unfortunately, our first impression was so negative that the security guard really overshadowed what was otherwise an enjoyable stay.
Terrible Staff
DO NOT STAY HERE. This is a hotel on the STRIP of Malia however the staff seemingly hate dealing with younger people , which of course is the majority of people staying in the hotel due to its location.The old woman was terribly rude upon check in and screamed at my friend for assuming he could go to his room once she had given him his key.The woman was shouting at us all as though we were naughty school children and we had only just arrived.Then another older man came and basically said we would be sleeping on the streets if we annoyed him at all during our stay.We also got the same talk about don’t go into each others rooms etc which seems ridiculous, for example one night I had to help my friend to their room as they were in a bad way, but the security guard prevented me from going with him and told me to go to my room.The older man who threatened us at check in also made life hard for us around the pool, he complained that there was water around the pool, which again seems ridiculous because it’s a pool , of course there’s gonna be water round the sides from when you get out?He also saw us on inflatables in the pool and decided to write ‘ no inflatables allowed’ on a chalkboard which was obviously just a rule he’d made up there and then as there was nowhere on the actual pool rules board that said that, then told us we were on our final warning or we’d be on the streets when we questioned why he’d done that despite not bothering them once. Another instance was my friends toilet had leaked through the wardrobe onto all his clothes, when he complained about it , the staff blamed him for the leak and said it wasn’t their problem. Thats just a few examples of staff being unpleasant but for me it was enough to put me off staying there and I wouldn’t recommend anyone else to stay there
