Grand Hotel Holiday Resort

I cannot fault the staff there they are very friendly and welcoming. They will go out of their way for you, this is without tipping. They work hard to provide the best service. That’s is probably the best point about this hotel.

The location isn’t the best there isn’t much around but there is a bus stop right outside the hotel. It 2 euro 20 cent which is cheap. The only issue is the bus is always late but it’s public transport. The hotel do ring taxis for you but it’s 12-15 euros one way depending on the time, yes that’s right depending on the time.

The atmosphere is decent during the day the entertainment team try to get people involved , the only issue is it’s pretty much the same everyday. The do need to change it up. Another thing is with the atmosphere there are a lot of Dutch, French and locals go to this hotel and they do NOT like us, this kills the atmosphere a little.

For a 4 star hotel the rooms are just basic which personally im not to fussed about, you do not spend much time in the room. One good factor is the cleaners are excellent they will clean your room everyday, change your towels and make sure it’s nice. This is everyday, they work hard.

One big down fall about the hotel is that the main pool is salt water, yes salt water. They do have a quite pool but this is adults only and no activities. They also have a little kids pool area where the snack bar is, this isn’t salt water and it is good for families with kids.

The night time entertainment wasn’t great I will say that one, so it’s either a taxi or bus out. The next city down is decent had plenty bars and places to eat, arcades and plenty of shops. Also you have to wait to be served for drinks as well at night but the staff. Again cannot fault the staff for how hard they work and how welcoming and friendly they are. If it is busy you will be waiting a while for a drink but that’s a staffing issue from the hotel.

Overall we still had a good holiday and it was a nice place to go to but I wouldn’t visit again. Just because of the location, the entertainment, salt water pool and I don’t think it was good value for money.

Amazing hotel Staff are all so helpful and friendly Do not be put off by the hills the bus service is so easy and is round every couple minutes It’s not even that much of a hill to walk we did it with a 4 year old Food and restaurant service is amazing Fun pool is brilliant for kids and food and drinks served there all day no need to move from there Easy car hire to get out and explore Crete. Shop in the hotel has everything you need. Would definitely go back to this hotel.