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  • Greece Holidays
  • Gouves
  • Enorme Maya Beach Resort

Enorme Maya Beach Resort

TripAdvisor Review
Greece, Europe
Gouves

Maya beach hotel is a four-star (4****) elegant seaside hotel, completely renovated in 2017/2018, comfortable, which lays harmoniously within the large new green gardens and great sea view as its situated 10 meters from the shore. All our rooms are fully renovated the year 2018 with a modern design by our award winning architect team as is all the main reception, restaurant and public spaces of the hotel. The hotel is located on the outskirts of Gouves, about 18 km from the airport of Heraklion and about 10 km from Hersonissos.The center of Gouves where you can find shops, taverns and bars is about 800 meters from the hotel. The hotel is situated just 10 meters from the rocky shore but the sandy beach is located about 150 meters from the hotel.The Easy access to the main road makes it easy for anyone who wishes to visit Knossos, Cretaquarium and Heraklion which is the capital of the island where the second largest archaeological museum in Greece is located. Adults only accommadation .The hotel offers outdoor swimming pool, terrace with sunbeds and Umbrellas, Gazebos, a snack bar and a restaurant, a lovely garden, table tennis ,darts , parking area, luggage storage, 24h reception, lobby and lounge, multilingual staff, wake up service, banquet facilities, room service, at exra charge , internet corner, non smoking areas and rooms .

Hotel Information

Enjoy recreational amenities such as an outdoor pool and a fitness centre. This aparthotel also features complimentary wireless Internet access, concierge services and an arcade/games room.

Facilities

  • Darts
  • Massage*
  • TV lounge
  • Sun loungers
  • Outdoor freshwater pool
  • Poolside snack bar
  • Dining area
  • Sun terrace
  • Transfer service*
  • Local and international calls
  • Please note some facilities may incur an additional fee

Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

The Local Area

Tripadvisor Reviews

4.5 Excellent397 reviews
Trip Advisor
Excellent
68%
Very Good
20%
Average
9%
Poor
2%
Terrible
1%
Location
Cleanliness
Service
Value
TripAdvisor Review
Fantastic hotel.

The Hotel was excellent we really enjoyed our stay. The staff were very friendly and very professional and catered to all your needs. The whole hotel and pool area plus the grounds were spotlessly clean. Breakfast and evening meals were very enjoyable with enough choice to satisfy our expectations. I must admit I did get frustrated with people reserving sun beds even though it was against hotel policy but maybe that’s the norm.

Review by tyroneh732 Morley, United Kingdom
TripAdvisor Review
Disappointing Stay – Not a 4-Star Hotel

Positives Staff lovely and very helpful

Unfortunately, this hotel fell well below our expectations and certainly did not feel like a 4-star establishment. The hotel was run down and in need of refurbishment and better maintenance.

The food was another major disappointment. It was often cold and far from the standard you would expect from a hotel claiming to be 4-star.

One of the most surprising aspects was that the hotel is advertised as adults-only, yet it is situated right next to a children's play park. This completely contradicts the peaceful, adult-focused atmosphere you would expect from an adults-only hotel.

Overall, the experience was disappointing. Between the tired appearance of the hotel, the poor standard of food and the misleading impression of an adults-only environment, it simply did not live up to its advertised rating. We expected a much higher standard and would not consider this hotel to be worthy of 4 stars.

Our junior suite with sea view had no sea view from the balcony. Obstructed by the play area next door.

TripAdvisor Review
Holiday

Hi just cum back from enorme maya hotel it rained a few days usual for Crete we went last year celebrated our 48 yr anniversary this year 49 th we heard Nicki had left to go to Germany she was lovely but katareana in the restaurant was there she remembered us and sofos a young lad who was training to be a electriction he was so funny every morning he put a smile on our faces along with adrianna too lovely person also lovely Clare all from restaurant pls keep these people they are a gift to your hotel on the morning we got two bottles water for the bus off the boss can’t ask for better than that this hotel is adult only food ok too a bout 15 mins walk u cum to all the shops and theys the island restaurant it’s a special place the meals are great keep up your gud work enorme maya beach hotel thanks hope to see you soon xx

Review by Linda W Middlesbrough, United Kingdom
TripAdvisor Review
Fantastic hotel and even better people!

The location of the hotel is fantastic, situated within a 10 minute walk of 3 supermarkets, 5 restaurants/bars, and multiple beaches/beach clubs. We came to Gouves 2 years ago and loved the area but this was our first time at the Enorme Maya. It’s also very well-placed for boats trips, being only a short walk from the marina.

There admittedly wasn’t much atmosphere in the hotel itself, on most nights we were the only guests in the bar on an evening, though I’m sure this is different in the height of summer.

Our room was spotlessly clean every day and the size was brilliant, our room face the children’s play area of the bar on the front, but there wasn’t much noise and when there was we closed the window and the room was surprisingly well sound-proofed.

The hotel was brilliant value for money. Admittedly we spent a rather large amount on drinks, so an all-inclusive option would be nice, though we can understand why this isn’t currently an option.

The massages were very relaxing, our masseuse Ifigenia was amazing and helped us fully unwind and de-stress, providing information on all the different treatments and helping us choose the one most beneficial to us.

Lastly, the highlight of our holiday was the staff at Enorme Maya, everyone was ready to help at the drop of a hat, the reception staff always on-hand, the cleaners were extremely thorough, the staff working the restaurant were attentive, the chefs cooked flavourful, delicious food every breakfast, evening (and lunch time in the à la carte restaurant), and the bar staff on an evening were phenomenal.

Given that we spent the majority of our 10 nights being the only guests in the bar, we became quite close to the the bar staff who were fantastic in making conversation, giving drink recommendations, getting to know us as well as the drinks we like and our preferences. The evening bar staff were absolutely the highlight of our trip and the reason that we will be returning to the Enorme Maya.

TripAdvisor Review
First time in Gouves.

Given some of the reviews and the weather forecast. We headed on this holiday expecting something akin to Faulty Towers. We arrived very late but were welcomed with a beer and a wrap, and allocated room 314. The room was on the 1st floor and had a large private terrace with sun beds, could not fault the room nor the view or the upkeep and cleanliness of the room throughout our stay. The hotel food was very good, we’ll usually head out for a couple of nights elsewhere but didn’t feel the need, also did the à la carte one evening. The pool area was very nice, always beds available, although the pool was like an ice bath. Met some lovely guests and staff, really nice atmosphere even when the weather did turn midweek. I do get some of the comments that the hotel is a little tired looking in some areas, but we couldn’t fault it and had an excellent time.

Review by markwJ5778CF Dumfries, United Kingdom
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