Anemos Luxury Grand Resort

We went into this holiday with high expectations; however, being completely honest, we were quite let down. There were several aspects which are not really forgivable at a five star level of hotel. We went for the premium all-inclusive option, however this was largely quite complicated to understand. We thought the plastic wrist bands that were required were also cheap and tacky, again not something you’d expect at a five-star establishment. Unbelivably, during rain, there were significant leaks in the buffet restaurant and there were huge puddles of water near the tables, with some tables being continuously rained on from the leaking roof. Pool service was generally quite good, however there is no option to order drinks from an app or your phone, and often required catching the attention of a passing server. There were several issues in the room too, there was frequently no hot water at different times of the day. We also had a significant problem with millipedes entering our room through drains in the bathroom. Parts of the room were not cleaned as well, with dirty cups and glasses not taken away by the cleaning staff. The in-room telephone was not working either. The buffet food is largely good, however during one breakfast service we noticed some kind of wet tissue hanging out of the milk dispenser. We reported this and it was simply removed without any attempt to actually clean the nozzle. This was a little off putting, to say the least. The towel system was again overly complicated, and the vast majority of the towels are simply too small for the beds. However, the worst moment of the hotel came when during a particularly heavy rainstorm, we were refused transport by one of the mini cab drivers of the hotel. Despite there being an entire row free in the cart, the driver refused and told us to walk and wait in the rain for the next one. Whilst carrying an umbrella and my three-year-old daughter, this is just simply unacceptable for this level of hotel. The saving grace of the hotel are the fantastic à la cart restaurants, particularly the Italian one, which was delicious. In short, for the price being paid, this was highly disappointing. Competing hotels, such as the Atrium family, are far better value for money and offer a much higher level of service.

Escape to beauty, stay for the memories. Anemos Luxury Grand Resort is a true haven of elegance and tranquility, where refined luxury meets the natural beauty of Crete. From its beautifully designed interiors and stylish architecture to its lush gardens, inviting pools, and breathtaking surroundings, every detail creates a fabulous and sophisticated ambiance. The resort combines modern comfort with warm Cretan hospitality, offering an atmosphere that feels both indulgent and wonderfully relaxing. Whether enjoying a leisurely afternoon by the pool, savoring exquisite cuisine, or simply taking in the serene views, Anemos Luxury Grand Resort delivers an unforgettable sense of luxury and escape.

The dining experience at Anemos Luxury Grand Resort is truly impressive, with a lavish buffet offering an enormous variety of delicious choices to satisfy every taste. From beautifully presented hot and cold dishes, fresh salads, local Cretan specialties, and international favorites to an extraordinary selection of desserts, there is always something tempting to discover. The abundance of fresh, colorful fruits adds a refreshing touch, with plenty of seasonal options to enjoy throughout the day. Every meal feels like a feast, combining quality, freshness, and variety in a setting that makes dining an unforgettable part of the stay.