- Greece Holidays
- Chania Town
- Civitel Akali

Chania is one of the most beautiful towns in Greece, surrounded by sublime beaches, historic treasures and natural wonders. Just a five-minute walk from its central square and on the main road leading to the rest of the region, the Akali Hotel offers an excellent base for discovering the town and all of Western Crete. What makes the Akali Hotel special is the mix of world-class services and local hospitality. This is the only hotel in the four-star category in the middle of Chania that has a swimming pool with garden, as well as the only central one with dedicated conference rooms, making it very popular with vacationers and businesspeople alike.
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
I had an absolutely delightful experience at Akali hotel in Chania. I was welcomed with warm hospitality from the moment I arrived. The room was spotlessly clean, beautifully arranged. Every dish was a delight, showcasing both quality and flavor. A special mention goes to Maria at the reception. She is an absolute gem and awesome. Always smiling, cute, incredibly positive, and ready to assist at any moment. If you’re looking for comfort, exceptional service, and a relaxing environment in Chania, I highly recommend Akali hotel.
Very good service with very friendly staff. I really enjoyed my stay there. The rooms were very clean and the breakfast had a wide variety. Great location – close to the Old Town and Nea Chora ⛱️ Highly recommended! 👌 Evxaristó from 🇬🇪
Very expensive for what you get, rooms are adequate at best, pool is small, surrounding area to pool is tight, breakfast was good however. Location is OK, 10-15 mins into old town harbour.
Very good city location by walking distance to the Port, Bazaar (Central) and short driving distance to the Hanya Beaches. Excellent and very warm hospitality! Good room with good-brand almost new furnished bathroom. Lots of delicious and fully-fresh variety selections of breakfast everyday. Very special thanks to Michael, Vassilis and Alexandros from F&B Team and Anastasia from the Reception for their utmost kind and smiley care on all.
We stayed at the Civitel Akali Hotel in Chania, Crete, for nearly three weeks and overall had a pleasant experience. The staff were incredibly friendly and attentive from check-in to check-out. Our clean room had a veranda overlooking the pool, a pretty restricted view to be fair, as adjacent buildings and trellises surround the pool. The hotel is well-equipped with amenities, including a mini fridge, kettle, and copious amounts of coffee and tea sachets. There was even an iron and an ironing board. The bed was comfortable and made up each morning by room service. WiFi was good and all-pervading around the hotel, including the pool area.
The hotel's location is close to all useful services, including well-stocked supermarkets, laundrettes, and Western Union, for instance. From website photos, there is a sparsely equipped gym, which we did not use, but we were by the small pool frequently, and it is fair to say that, because of the surrounding buildings, only selected parts of the pool enjoy sunshine. Most of the time, it is in shade, and we found ourselves chasing sunbeams along its edge every so often. It is also shallow and uninviting. Few guests spent time there. On the plus side, beach towels are provided for the sun beds. The beach is not too far away with pay-as-you-use sun beds and parasols.
Hotel breakfast is an all-you-can-eat hot and cold buffet. However, the morning fry-ups proved too greasy for the wife. It also could have been a lot warmer. Initially, we stayed at the nearby Nefeli hotel for a night due to overbooking, and we found it had an edge on the Akali in terms of room spaciousness, food and an open-spaced flat roof perfect for sunbathing.
Where the Akali excels is cleanliness and, above all, hospitable and courteous staff.
In conclusion, we recommend the Civitel Akali for anyone looking for a comfortable, convenient, and welcoming place to stay. Would we return? Yes, but we'd check the Nefeli first to see if it could accommodate us.
