Mitsis Royal Mare

The family had a wonderful holiday. The speciality restaurants have fantastic cuisine. The hotel is very clean and staff are friendly and attentive. Amazing gym with plenty of equipment. Aphrodite the restaurant manager is incredibly helpful.

I found this group to be really helpful prior to coming so I thought I would give my feedback about our holiday that we have just returned from. We travelled as a couple. We came from the airport on the Jet 2 coach. We were drop off 7 out of 8, and this did take well over an hour. In hindsight, I wish we had a private transfer. We arrived at the hotel at about 11.00pm and as we had checked in online this only took 10 minutes. We were taken to our room (1084) by a buggy. The room was so spacious, probably one of the biggest rooms we have had in years. It had more than enough storage. It was kept spotlessly clean throughout our stay and on many occasions staff knocked on to see if there was anything else we needed. The fridge was replenished each day with a beer, wine, soft drinks and water. My husband sampled the complimentary bottle of Raki, I declined 🤣🤣. The room isn't super modern, but we had no complaints about it. We managed to get a sunbed every day without issue. We weren't particularly early risers, we used to go down about 8.45. Even after this time there was available beds. We used the main Delfinia Pool. We booked in to the al à carte restaurants prior to traveling. I emailed the hotel for the information that was needed to do this and they replied quickly. We used every restaurant, apart from the Asian, and they were all fantastic. The service was also great, drinks were constantly topped up and staff were lovely and friendly. The buffet was a little bit of an enigma to me. I have never known a buffet so quiet, it is a huge open space. Maybe they fill it with tables in the cooler weather? Anyhow, there was no pushing or shoving. There was a good choice of food and we never struggled. Saying that, we aren't fussy eaters. It wasn't the best buffet I have been to, however certainly not the worst. Everyone who served us in the buffet was lovely, we never had any wait to be offered drinks. The location of the hotel is quite remote, however I was aware of this prior to coming. There is a sports bar, 2 Spar shops and a couple of eateries within a 5/10 minute walk. The beach is rocky, beach shoes may be better for little ones. Saying that, my £1 Primark flip flops did not let me down. The sea is beautiful and clear, on our last 3 days the red flag was out as it was so rough. We still enjoyed a daily walk on the beach. We went in to Old Hersonissis for a meal that we pre-booked. We ate at Sofas Taverna and it was absolutely delicious. We used the Freenow App to book a taxi there and back and we paid around €15 each way. I would recommend traveling this way so you can track your vehicle, get the price, registration,etc. Entertainment is very low key. Again, we knew about this from reading reviews prior to coming. The day time consists of Aqua Fit in the morning and then Water Polo or Water Darts in the afternoon. We always used the rooftop bar at night, and whilst there is no entertainment there, it was a lovely atmosphere with fantastic service. Others seemed to be enjoying the evening entertainment by the pool though. Personally, i love Tribute Acts, this is more up my street. I know entertainment is down to personal choice, however it just lacked a bit of something. In the daytime, it would have been good to see a game of darts (out of the water) or something similar and have a bit more music playing. Again, this is just my opinion. There are lots of cats on the complex, and as a massive animal lover I thoroughly enjoyed this. It gave me some comfort to see that they were fed, in good health and many had been neutered. We got speaking to a lovely family who were adopting the gorgeous little white cat. If you are reading this, I hope this goes well🤞. The whole complex is so clean and well maintained. Reception is literally gleaming. We never really had to go to reception for anything, but the staff there seemed super friendly. We we due to check out at 12 but we paid €45 to keep our room on until 6.00pm. Thought I would also touch upon Heraklion Airport as I had seen many awful Tiktoks about it. We had a 23:15 flight and it was busy. The toilets were actually fine, apart from the ones closing to B10 gate. I walked in and walked out. Anyone who has been to a 3 day festival, imagine the toilets on day 3 and it will give you an idea😷. I would advise going up the stairs to the B11 gate as there was plenty of seats (and the toilets are better). Finally, the staff. Honestly, they are all lovely. The ones than stood out to us were Rena(buffet), Rhxdon and Delia(Rooftop bar), Irene (Italian and Pacifico Breakfast), Johannes (Mediterranean) and Jonabelle (Italian). We never go back to the same place twice, however I would recommend it to others who want a quiet and relaxing holiday. Was it perfect, no (but nearly)!, but we still had the most amazing time. Happy holidays everyone🌞🌊🐈.