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- St Nicholas Bay Resort Hotel and Villas
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St Nicholas Bay Resort Hotel and Villas
Greece, Europe
Agios Nikolaos
This is a wonderful, upscale getaway which blends all the amenities and attentive service of a resort with the intimacy and unique aesthetics of a boutique hotel. This charming, family-friendly hotel features extensive gardens with green lawns, olive trees and roses gently swaying over the stone paths connecting the different areas of the resort. It offers guests an ambiance of seclusion and has discreetly situated suites nestled amongst the green foliage, with spacious private terraces and private pools with panoramic sea views. The hotel comprises a total of 137 units, including 8 Villas most with private heated pools. Facilities on offer to guests nclude a lobby area with a 24-hour reception-concierge and check-out service, a hotel safe, currency exchange facilities. There is a Teens games room with TV lounge, an art gallery, boutique, and a kids' club. Piano Bar, Pool Bar and Beach Music Bar are also on site. Guests will appreciate the free Wi-Fi in rooms and public areas. They can also take advantage of twice a day maid services, laundry services and free parking. It is also possible to hire car or bicycles on the premises. Guests at the resort will enjoy a high level of service and unsurpassed culinary creativity in the property's restaurants including 2 main and 3 à la carte . The innovative cuisine of Crete uses the finest local fresh ingredients, prepared in an inspiring variety of ways using virgin olive oil. Serious pampering at Poseidon Spa, Hammam, indoor heated freshwater pool (spa guests only), beauty salon and Gym. Private sandy beach (Blue flag), watersports, private yacht to hire, 2 outdoor pools, kids pool, free sunshades, sunbeds & towels. Very quiet beachfront location, 1km from Aghios Nikolaos. St. Nicolas Bay has received the prestigious "Green Key" award an eco-label that represents a commitment by businesses that their premises adhere to the strict criteria set by the Foundation for Environmental Education.
Facilities
- Paddle tennis
- Beauty salon
- Spa treatments*
- Massage*
- Steam bath
- Sauna
- TV lounge
- Sun loungers
- Children’s swimming area
- Outdoor freshwater pool
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.5 Excellent1,648 reviews
Excellent
74%
Very Good
16%
Average
6%
Poor
2%
Terrible
2%
Location
Cleanliness
Service
Value
Beautiful Hotel with Exceptional Staff, but Room for Guest-Focused Improvements
The design and location of this hotel are truly exceptional. The property itself is of a very high standard—spotlessly clean, peaceful, and incredibly relaxing. We cannot praise the staff highly enough; they are a real asset to the hotel. A special mention goes to Anila, who looked after us so well at breakfast in the beautiful garden setting and again during our evening meals. The service throughout was consistently warm and attentive. I also have to highlight one of the best Negronis I’ve ever had—many thanks to the bartender! In terms of improvements, at times the hotel felt more like an events venue than a holiday destination. A bit more focus on leisure guests would enhance the overall experience. Additionally, for guests on a half-board basis, it would be great to have the option to dine in one of the alternative restaurants at no extra cost, rather than receiving a 25% discount. Especially when entertainment is taking place, it would be nice not to feel like you have to pay extra to fully enjoy those facilities.
Beautiful resort & a great holiday but a couple of unfortunate issues.
Resort is beautifully designed & spotlessly maintained. Staff are very attentive, professional & friendly. We were on HB plus which allowed us to dine at all 3 restaurants - each of which was excellent. We booked junior suite with seaview & were allocated room 118 . Room was nothing like the JS illustrated on website & seaview was only achieved by doing a 45 degree turn to look over neighbours balcony. Issue was rectified after 8 days & our contacting Jet2 when we were reallocated room 400 which was superb. ( unfortunate that we had to go thru'the hassle ). One other issue was that for 5 days the resort hosted a corporate event for 80 British people who were clearly intent on having a good, noisy time. This is not in my opinion a good fit with a 5 Star resort offering, peace, tranquility & restfulness. Nonetheless we had a great holiday.
Review by Rudd43 Hereford, United Kingdom
An excellent, luxurious, family friendly resort
This is a family friendly, large yet secluded resort that offers a diverse set of activities, beach and pool areas, exceptional reception staff and seamless service. Larger than most Small Luxury Hotels we have stayed at, the villas are spacious, beds exceedingly comfortable and housekeeping very good, albeit not always timely. Breakfast options are excellent with buffet and menu service, wonderful staff like Soleiana and Vagelis who remember your choices. It was heartwarming to see staff embrace babies and in our opinion, truly make families feel at home. Following dinner at the themed Greek Night, we had a wine tasting with Vasilos which was not only excellent and informative but the concierge wrote to us after we had left with a listing of the wines we tasted so that we could buy the ones we liked at home. That is superb service! Hiring a car was simple, done through the terrific concierge service of Tatiana. The grounds were impeccable, the pools spotless and the views marvellous. Like the breakfast, the half board option was very good, great service, menu changing on the few nights we chose to stay in. It was an excellent experience and we highly recommend this resort as a luxury option!
A couple of points for consideration:
- Perhaps consider a few additional adult only theme nights or areas.
- The fitness centre needs ventilation; management should consider a fan or two to augment air flow.
- As previously mentioned, rooms were lovely but had limited drawer space. Simply adding an armoire along the wall or nightstands with drawers would aid with unpacking.
These were all minor issues (easily solved) and in no way did they take away from an excellent stay at a lovely resort.
Review by Michael01UK London, United Kingdom
Exceptional hotel
This hotel is one of the best we have ever stayed in. Check in is smooth, friendly and efficient and we were offered a tour of the hotel. The hotel is only on 2 floors and spread out over a large area but still has a warm cosy feel to it. This is without doubt due to the incredible service of all the staff who cannot do enough to make your stay wonderful. Always a friendly smile when you arrive at breakfast or dinner. Breakfast is served outside by the pool with the most wonderful views over the bay and at dinner we always opted to sit upstairs on the balcony which had incredible sunset views and was a little quieter. There are plenty of places to sit during the day and although it was the height of summer there was never an issue finding a sun bed at any time of day. The main pool is salt water but don’t be put off by this, it was still very refreshing. We opted to sit on the rocks a few times, my husband preferred this as he likes to snorkel and he said the marine line was excellent. The food was of a high standard and we enjoyed the à la carte choices at dinner. Always plenty of fresh fish options which we appreciated. We had booked a classic double and were then upgraded to a junior suite on arrival. We felt the room was a little small but after a couple of days of an issue with the shower, the hotel kindly moved us to a Club Suite … wow! We loved this room and appreciated how quickly the hotel dealt with the issue and moved us. We would definitely try to book this room again. Also if you can stretch to a sea view, do it! It makes a huge difference to wake up to that view every morning!
One point to note, there are quite a lot of steps around the hotel so if mobility is an issue please bear this in mind. We did note though that there was the use of a buggy and driver who would happily drive you around the grounds.
All in all, a wonderful peaceful hotel set in a beautiful bay with incredible views and exceptional staff. We will definitely be back!
Exemplary stay at St Nicholas bay Resort.
Our first time to Crete and this wonderful resort. From arrival to check out , the management teams and their staff could not do enough for us.
Junior suit with a sea view, just the ticket .
This is what ‘good’ looks like, professional, friendly and authentic staff who go out there way to ‘check in with you’ every-time they see you.
Great food, great location ( 5 mins taxi ride down to the harbour).
Well done and Thankyou.
Please keep doing what you are doing …
Review by baza1973 Bathgate, United Kingdom
