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  • Greece Holidays
  • Agia Pelagia
  • Blue Bay Resort Hotel

Blue Bay Resort Hotel

TripAdvisor Review
Greece, Europe
Agia Pelagia

‘Blue Bay Resort Hotel' is located on the northern side of Crete, above Mononaftis Bay, 22km from the capital city of Heraklion, in the quiet village of Agia Pelagia. Thanks to its privileged slope position, it offers breathtaking views of the Cretan Sea. For a vacation in an environment full of natural beauty, ‘Blue Bay Resort Hotel' has a wide selection of room types, offers excellent service as well as a range of leisure activities. ‘Blue Bay Resort Hotel' is an ideal choice for relaxing and enjoyable holidays. It is also a central point for excursions throughout the island of Crete. Kind remark: The resort's slope location with steps and stairs is not suitable for guests with mobility issues and limited suitable for baby carriages.

Facilities

  • Tennis
  • Billiards*
  • Spa treatments*
  • Massage*
  • Steam bath*
  • Sauna*
  • Sun loungers
  • Children’s swimming area
  • Poolside snack bar
  • Luggage room
  • Please note some facilities may incur an additional fee

Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

The Local Area

Tripadvisor Reviews

4.0 Very Good2,290 reviews
Trip Advisor
Excellent
49%
Very Good
28%
Average
14%
Poor
5%
Terrible
4%
Location
Cleanliness
Service
Value
TripAdvisor Review
First time guests.

Room spacious, clean and well laid out with all round sea views. Had asked on the Facebook group about a kettle in the room was told you could request one on arrival but was delighted to find kettle and cups provided on arrival in the room. Arrived late evening, we were given a complimentary drink on arrival and light supper.

TripAdvisor Review
Blue Bay Resort in Agia Pelagia is a wonderful place to stay

A very charming hotel with extremely friendly and helpful staff. The food is delicious, varied with lots of vegetables and fruits, cheeses, meat and fish, as well as a variety of cakes, cookies, ice cream... Everyone can find what suits them. The hotel is clean and well maintained, both the accommodation facilities and the entire hotel complex. The location is excellent... Sea is in 5 min walk. Many thank to Korinna and all @ Blue Bay for warm hospitality

TripAdvisor Review
Been here before. And I do like it a lot. But not a great hotel or area if you have issues walking. And it still misses out on l

I like this hotel & the staff are 5☆. But I must be honest to the downside. (1) It's a long hard walk to town. (2) if you have trouble walking this area is NOT for you. Nightlife is very limited. (3) Not great if you want to explore this stunning island. But it's a very well run friendly hotel.

TripAdvisor Review
Staff make this hotel amazing !

We had a really enjoyable stay at this hotel overall The food was good and there was always something for everyone.It could be a little repetitive at times, but there was still a good variety to choose from, so we always found something we enjoyed.

We did have a bit of a hiccup at the beginning of our stay when we experienced some terrible rain and unfortunately the ceiling in our room started leaking. Thankfully, the hotel upgraded us to a family room on arrival , which meant we were able to sleep comfortably in the other room while the issue was dealt with. The next day , Demetrius the manager had us another room to move into first thing in the morning .

A special mention has to go to the manager, Demetrius — what a guy!! He was incredibly helpful, understanding and genuinely took the time to listen to us! He went out of his way to resolve any issues we had, and nothing ever seemed too much trouble for him. His customer service really made a difference , and was very much appreciated.

The snack bar staff by the pool were also amazing — always friendly, welcoming and helpful. Maria on reception was very informative of the hotel and the local area , recommended places to visit . Phoned and ordered us taxis .

Love how every meal time the team are there to greet on the way in and thanked and wished an amazing day when you leave .

The hotel in general for cleanliness was 10/10 spotlessly clean always . Plenty of loungers by the pool . Was always able to get a lounger and always able to get a table at meal times .

Overall, despite the initial hiccup, we had a lovely stay and really appreciated how the hotel dealt with the situation. Want to do a shout out though to some staff members who deserve recognition who always went above and beyond for us throughout our stay

Demetrius the manager , the snack bar team, Maria on reception ,
the lady in the mini market in reception , The 2 guys in the main bar

definitely helped make our experience a positive one. We would happily return to this hotel in the future , the views from this hotel Are picturesque couldn’t get enough of the views I would also recommend the chapel which is near the amphitheater , beautiful inside , with candles you can light

Please be aware there isn’t a kettle in the room as standard but ask at reception and they promptly bring one to your room . Also irons and ironing boards are available and this is at no extra cost .

My husband and I would recommend this hotel And would certainly look to return in the future

From Emma and Chris

TripAdvisor Review
Lovely hotel

Had a lovely 10days here. Room was good and comfortable. Food was very good, staff very helpful . Pool was nice and always got a sun lounger. Walk to beach nearly killed us ! Very steep hill. All in all a lovely holiday.

Review by Mikey197326 Hertfordshire, United Kingdom
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