- Greece Holidays
- Adelianos Kampos
- The Syntopia Hotel
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The Syntopia Hotel
Greece, Europe
Adelianos Kampos
The hotel is situated on the north coast of the island, which is the perfect base from which to explore the fascinating city of Rethymno and get to know the island of Crete. Rethymno is one of the most historical cities on this beautiful island. Heavily influenced by the Venetians, its Old Town features a wide range of tourist and souvenir shops. Adele Beach is 300 m from the hotel, while the centre of Platanias is just 1 km away. This air-conditioned city hotel offers ambient atmosphere with the unique chance to face the traditional Cretan culture. It comprises 126 guest rooms and facilities on offer include a bar, a restaurant and a children's playground. The air-conditioned rooms are en suite and offer a private balcony. The units are equipped with a hairdryer, satellite TV and a fridge. There is an outdoor swimming pool on the hotel grounds, complete with a poolside snack bar.
Facilities
- Children playground
- Sun loungers
- Outdoor freshwater pool
- Poolside snack bar
- Luggage room
- Concierge
- Garden
- Wi-fi
- Please note some facilities may incur an additional fee
The Local Area
Tripadvisor Reviews
4.5 Excellent592 reviews
Excellent
80%
Very Good
11%
Average
6%
Poor
2%
Terrible
2%
Location
Cleanliness
Service
Value
The best hotel for relaxing
We are currently staying at The Syntopia Hotel in Crete, and it has exceeded our expectations. The hotel is spotless, well maintained, and finished to a very high standard. The overall atmosphere is stylish, relaxing, and perfect for a couples’ getaway. The hotel is adults-only and promotes a laid-back, bohemian vibe rather than a party atmosphere.
Some reviews describe this as a “party hotel”, but we honestly don’t understand those comments. We’d love to see the parties they’ve been to because our experience has been the complete opposite. The atmosphere is calm, relaxing, and easy-going.
We were also concerned about the sunbed situation after reading previous reviews. However, there is no need to get up at 5:30 a.m. We have been heading down around 7:30 a.m. each day and have always managed to find sunbeds. That’s not an unreasonable time to get up on holiday, and naturally you can’t expect beds to remain available all day.
The staff have been outstanding throughout our stay. Nothing is too much trouble, and everyone seems genuinely happy to work here. A special mention goes to the gentleman working at the Catch Bar with the mullet and piercings. He is professional, friendly, and incredibly attentive to guests around the smaller pool area.
Overall, The Syntopia has been one of the most relaxing holidays we’ve had, and we would happily return in the future.
I’d rate this as a strong 5-star review.
A review of 2 extremes
This is a review of 2 extremes. The staff are absolutely outstanding. They are courteous, polite, respectful and efficient. It’s a young team who are clearly very well trained and are very professional. I’d like to mention them all by name but that would almost impossible. The 3 stand out members of the team for us are Tollis, and the 2 Anastasia’s. All 3 had a huge impact on us with their performance, kindness and enthusiasm, excellent service and the seriousness with which they took their jobs.
The hotel is stunningly beautiful. It’s attractively and aesthetically designed, very comfortable with gentle cool colours and beautiful lighting. It’s very bohemian and chic. The plants and garden areas are just so unbelievably unique and so well cared for. They really make it all so special
The hotel is immaculately clean throughout. The cleaning team work tirelessly to keep it perfect. Possibly one of the cleanest hotels we’ve ever stayed in. The cleaning team are always present, especially in the toilets, and quietly, respectfully go about their tasks with a high level of attention and professionalism.
The food is excellent quality and plentiful. The chef clearly sources fresh ingredients which are used to provide a wonderful healthy choice to the guests. The staff efficiently refresh all the dishes on the buffet so whatever time you choose to eat there’s always so much choice. One negative is that the hot choices are rarely hot unless it’s being cooked by the 2 chefs on the grill. We were also gifted a delicious cake for our wedding anniversary which was a kind and thoughtful treat- thank you.
The manager and her team are visibly around and about the hotel supporting their team and checking quality of service and food etc.
The rooms are beautiful and well designed. On the small side and with little storage but this is minor.
The pools are cleverly designed giving guests variety and options. The water always clean with staff always around checking quality, removing leaves etc.
Whilst there I was overjoyed and delighted to be offered an outdoor movie night! Set up beautifully in a small area outside the hotel, with efficient drinks service and a huge and fresh bag of popcorn! A really lovely experience and with what’s undoubtedly one of my favourite movies ever!
The entertainment each evening is varied, live and eclectic. We enjoyed all of them.
On the other extreme and to confirm comments that have regularly been made by others are that the music that is played is absolutely consistent and continual. From first thing to the end of the day. It never stops. And depending on where you sit can be extremely loud, making a usual level of conversation almost impossible. There is a DJ who plays similar type of music, loudly all day on Saturday. Sadly this is impacted further by the fact that there aren’t enough sunbeds for all of the guests, making the choice of where to sit and trying to get away from the loud consistent music virtually impossible. The sunbed ‘war’ starts as early as 6am with guests rushing to secure their bed finishing their nights sleep on them. By 7.30-8am there are none left by the 2 main pools leaving the only other option to join the queue up the stairs at 10.30am to run across the rooftop to secure one of the beds up there. It’s difficult to find shade and of course there’s still the loud music. We raised both these huge problems with the staff at the bar to no effect so then so sadly then had to involve the reception manager and finally the general manager. She did finally prove that there is the facility to turn down or off individual speakers which happened occasionally and only when we asked. We also asked about the sunbed policy which doesn’t seem to work. Apparently the policy is to remove towels placed on unused beds. We didn’t see this being implemented at any stage. It’s a terrible shame as this hotel, its staff and management try so hard and are committed to their business. It really wouldn’t take much to put these issues right and therefore have a near perfect atmosphere for their guests. We do thank you for trying to address our issues. Would we return, sadly not. It’s a major part of a summer holiday being able to sit outside and use the facilities that should be on offer for all to ensure a peaceful and relaxing holiday.
Review by Carole H Gloucestershire, United Kingdom
Living the dream :)
Just what the Doctor ordered , wonderful , relaxing tropical paradise in Crete. About an hour from the airport with private transfers. Located at Adelianos Kampos near lots of amenities including easy beach access: Bars Restaurants Supermarkets Souvenir, jewlery and clothes shops About thirty euros return to Rethymon by Taxi booked via the hotel. Bus stop opposite the hotel if required. Living the Dream we are staying here now in a Jaquizzi Suite opposite the main road which does not bother us as we like to people watch, we havd a corner Sea View , and are overlooking the gardens quite lovely. The Reception This smells amazing the aroma fills the hotel with a sensual , calming fragrance, we arrived later than planned yesterday evening and were greeting with a choice drink which was most welcome. Checkin was very easy via the hotel App for a couple in their 60,s it was a dream. The Hotel is not too big and day one we entered the Top pool this is one of three at ANO Bar at midday to find beds available , the pool was not busy and drinks for all inclusive are served to your sun bed if wished or pool if taking a dip , health and safety depicts plastic cups however these aided keeping the drinks cold. Staff are friendly and professional , evening one I met the lady Manager who offered an overview of the hotel ,which adds to the experience. Food is fabulous something for everyone its very well done lots of variety for all , suggest if you like olives you will love the sundried they are great! We ordered a wonderful bottle of Greek wine to accompany our evening meal as the all inclusive offer was not to our taste we like a robust red wine. Would we come again , omg yes, love it!
Excellent!
I booked this holiday a few months ago with my boyfriend, we stayed for a week at the end of June 2026. We had the most wonderful time, the hotel is spotless & exceptional service all round. The staff were incredibly helpful & nothing was ever too much bother for them. The Canteen which provides your snacks throughout the day between 10.30-6.00pm was amazing, the quality of food was fabulous & the chef was so kind & helpful. The only downfall I would say is that the all inclusive buffet is VERY SMALL. There isn't a lot to choose from & the variety isn't great either. The hotel was based in a very good location to Rethimyno. This is a must visit, the old town their is beautiful. Chania is also gorgeous in the evening, by the port, this is a must have visit! We travelled to WaterCity Water Park, one day which was about 1 hour 20 minutes away, closer to Heraklion, hiring a car if you want to go out of the days is essential as everything is quite far apart from one another. If you want to visit a really lovely beach, Elafonssi is stunning. It's about a 2 hour 30 minute drive but wow is it worth it! The clear water & the views are incredible. I would 100% recommend this hotel & location :) My boyfriend & I had a lovely stay, thank you so much.
Actual Review, of Actual Things.
Everyone on here has spoken about the sunbed saga, I was so worried before we came but honestly this is just a genuine non-concern. Still here now writing this review.
There are 3 pools, the hotel website is not great at demonstrating this. The main pool which is in all the photos, the 'jungle' pool which is the opposite side, and the rooftop pool. Of all the hotels I have stayed at, this is the easiest to get a sunbed by far. If you want a sunbed at the 'main' instagram pool, then you need to be up at 6am. But this is literally pointless. There is genuinely no benefit, people eat at the restaurant there and stare at the sunbeds, they have breakfast next to the sunbeds, zero privacy there. Let the influencers be influencers, and look to the next two pools.
Round the sound of the hotel is the Jungle pool, absolutely fine here, great pool, a personal bar, and multiple beds still available at 9-10am.
Rooftop pool opens at 10:30, queues start forming around 10:05ish for the British, however if you are any other nationality you just drop into the queue whereever you want. I've found multiple times asking the German's who just got out the lift to stand behind me. However, this is again, fully optional. Even after the queue to the rooftop pool there are still sunbeds available after everyone has filtered through.
Service throughout the hotel is exceptional. Everyone is just smiley, friendly, and all over making sure you are ok. The waitresses around the pool are consistently asking if you want drinks, more so than any other hotel I have stayed in.
The scent of the hotel is fantastic, they sell oil, candles and reed diffusers in the shop on site to take home. They also sell local fragrances which we loved so much we bought 2x of one of them (midnight dahlia, you will smell this and buy it, I already know).
The food is a 7/10, good for an all inclusive, but it is not ground breaking. There is plenty of salad, but the fruit selection is limited (this is one of the reasons I believe it's lacking its 5th star - eg, no berries, no cherries, only citrus and kiwi fruits, along with apples). The salad selection (eg. premade like Caesar etc. is incredible) and the chips for an all inclusive are very very good. Tossed in rosemary and rock salt.
The gym is small but adequate. There is a cable machine with two cables, two benches, a range of dumbbells upto 25kg and a barbell which I'm sure you could get to 50kg if required. 2 treadmills and a rower. You need to book this on the app, 99% of the time this is adhered to, but sometimes you can just rock up and go in, nobody will complain.
Drinks are fine, free flowing. However, the biggie is that the cocktails available until like 6-7pm are frozen only. They're in big slushy machines which I imagine is to save time. This is genuinely the biggest letdown of the whole hotel. I understand that the service is very fast because of this (we've all been there when Sandra orders 2x Strawberry margs and a standard mojito but with no ice, 30 min delay), but it would be nice to have the option of just premade cocktails in a normal drink.
Evening entertainment is just perfect. If you don't fancy it, no issue. Have a few beers inside, or venture outside the hotel. There are hundreds are bars and restrautants, supermarkets and cafes within a few hundred meters. It feels super safe also. Plenty of women walking around solo without any fear of grief or hassle, very very safe.
The beach we never went to in the day, but in the evening you MUST go and watch the sunset at the Roulis bar, it's cheap, and the setting is like nothing else. I've never seen skies like it, they look fake on pictures it's that good. Food is amazing although we didn't eat there as hotel food genuinely just fine.
Overall, 9/10. Missing a 5th star because of the cocktails being frozen and not custom made through the day. Do not believe the sunbed saga stories honestly, relax and enjoy probably one of the best looking hotels you've ever experienced.
Review by Tour59693474032 Alfreton, United Kingdom
