Aquila Rithymna Beach

We had a very pleasant stay at Aquila Rithymna Beach. The hotel has a lovely atmosphere, a beautiful setting, and we felt very comfortable throughout our stay. The staff were friendly, helpful and always willing to assist.

We would especially like to praise the SPA. Eleni, the hairdresser, was absolutely lovely, kind and professional. She made our visit very pleasant. ❤️

One thing that could be improved is the beach bar. The waiting time for drinks and service was quite long during our stay, which was sometimes a little inconvenient, especially when travelling with children.

Overall, we had a very positive experience and would definitely recommend the hotel. The lovely atmosphere, friendly staff and overall service make it a place we would be happy to return to. 😊

The photos in the hotel are sooo good go to Victoria she will help you a lot and take a very good pics of you

Stayed at the hotel for 10 nights with my husband and x2 girls age 11 and 12 mid August. I will start with the POSITIVES The location of the hotel, on the beach is amazing, the sunsets are out of this world. Sitting with a cocktail at the beach bar, watching the sun go down, was one of our favourite things to do. You definitely need water shoes/rock shoes for the beach/sea otherwise it is really painful on your feet. The food was incredible. The only time you could ever say anything bad about the food is if your a picky eater and junk food is your main diet. I wish I could have passed on my gratitude to the chefs because what they achieve for so many people is astonishing. Lunch at Mournies has to be booked but is a MUST. It was the only part of the hotel we dined at where you order from a menu rather than a buffet. It was like being at a fine dining restaurant 10/10. The hotel grounds are absolutely immaculate and are maintained to a very high standard. The grounds are picture perfect. I will attach a selection to my review. There are 3 pools. The big one where you can join in aqua aerobics etc was fabulous. The cushioned sunloungers are nicely spaced apart and the have a towel policy which is quite effective. The waterpark is very new and so much fun. The girls absolutely loved it. The lifeguards all did a great job to keep everyone safe apart from one with red hair, who blew her whistle for absolutely no reason, strutting around like she owned it. NEGATIVES Well there aren't many......just two but one of them was quite significant for us. The room. We had a family room, it was tiny, worn, outdated and simply needs a full refurbishment. The air con didnt work properly which made the nights quite uncomfortable. I know you may be thinking "Why didnt you ask to move rooms?" but I had already read a lot of the rooms had the same problem and because we arrived at 11pm after travelling all day, I had already fully unpacked and gone to bed before we realised there was a problem. The thought of packing everything up again to be moved to a room very similar didn't appeal to me. The lowest temperature the room went to was 24 degrees, this was when we returned from being out of the room all day. In the night it was much hotter. The floor of the room was always wet, I'm not sure why. It was a real struggle to dry anything I had washed. I have never shared a shower with a tap before. It was so bizarre. If I had to rate the hotel purely for the room it would have to be 2 or 3 stars maximum. I have included photos. The maids were brilliant but as the British saying would go "There's only so much you can polish a turd". The entertainment was very poor for a 5 star hotel. Normally you would see external acts come into the hotel for example acrobatic acts but not here. Everything was very low key. The queuing system for the buffet wasn't great but it didnt bother me too much. Would I recommend this hotel, yes 100% but only if the rooms were renovated.