Azia Resort and Spa

I had to stay here for 1 night and 1 day at the end of August due to a flight cancellation. The hotel and grounds are beautiful and the few staff were polite and helpful. The food & drinks were so poor & the charges for the rooms mini bar so high, we went to a little shop mext door to top up. The Adults only pool was impractical and barely usable, the Adults only section of the restaurant was a complete waste of time as you were just a few feet from lots of very loud childten. We were in a room with a Jacuzzi with broken controls so rarely operated as it should. I love Cyprus but I was very happy to leave this hotel.

We stayed at Azia Resort & Spa for 12 nights in August. The hotel is situated about a 20 min drive from the airport between Coral Bay & Pafos. We had a family room (Garden view) with a large King Size bed and 3 single beds. The room was nice although fairly standard (Only one bathroom with shower over bath / one toilet) The hotel has a huge pool (Which was heated) and never felt cramped. It also has a cold indoor pool. Sun loungers were never a problem although you do have to contend with the 8am rush to reserve. We mainly ate on the buffet restaurant on an all inclusive basis. The food was good, different themed night every day and we also ate in the Japanese restaurant which was excellent. However not all of the restaurants were open during our stay, which I think should be mentioned on their website.

What makes this hotel better though than what is listed above is the staff. Despite being obviously short staffed, they go out of their way working incredibly hard to make your stay special. The entertainments team, Natalie & Ollie in particular were amazing working throughout the day on activities from yoga, water aerobics, water polo (the list goes on) ensuring both young and old enjoyed each and every day. They are a credit to the hotel! Additionally the pool bar staff were also brilliant despite it being busy due to a lack of required staff to support the number of guests.

The evening entertainment was good. Word of note though, all drinks are ordered via waiter service at the bars in the evening. Expect to wait at least 15 mins for drinks to arrive (and sometimes they dont turn up at all)

Overall, we had an okay stay, but for us it felt more like a 3-star experience than anything higher. The resort itself isn’t particularly large and there is really only one main outdoor pool, although it is heated. The buffet choice isn’t as extensive as you might find at some larger resorts, but the food itself was generally quite good. We stayed half board, although drinks are not included with dinner. We were charged €38 for dinner and €4.20 for a Pepsi, which felt on the expensive side. We also tried Cipro. It was okay overall — the lasagne was very salty, although the beef tongue was tender and enjoyable. In terms of amenities - the gym was really poor. The kids club was well run and suitable for younger children. The entertainment team were an asset to the resort, and they work hard throughout the day, without being overwhelming or cringe. Housekeeping was inconsistent. On one day we were out until 3:30pm and the room still hadn’t been cleaned. On another occasion, it wasn’t done until after 9:15pm, despite us mentioning it twice earlier in the evening. Turndown service also seemed very inconsistent. There were a few other service and cleanliness issues too. Rubbish was left around the pool during the day, and a service trolley with food waste was left outside our room for most of the day. On one day we also waited over 30 minutes for towels. There is a card in the rooms stating that unattended sunbeds will be cleared by staff, but this didn’t seem to be enforced. The usual morning sunbed rush still happens, with beds being reserved and then left unattended for long periods. The staff were generally friendly and pleasant. Despite the issues, we felt the stay was fair value for money overall, but the service and attention to detail could definitely be improved.