- Cyprus Holidays
- Protaras
- Toxotis Hotel Apartments
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Toxotis Hotel Apartments
Cyprus, Europe
Protaras
With a stay at Toxotis Hotel Apartments in Protaras, you'll be within a 15-minute walk of Protaras Coastal Promenade and Kalamies Beach. This hotel is 1.2 mi (2 km) from Sunrise Beach and 1.4 mi (2.2 km) from Profitis Elias Church. Enjoy the recreation opportunities such as a seasonal outdoor pool or make use of other amenities including complimentary wireless Internet access. Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Free self parking is available onsite. All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. <p>At Toxotis Hotel Apartments, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 9:30 AM for a fee. Make yourself at home in one of the 55 guestrooms. Rooms have private furnished balconies. Complimentary wireless Internet access is available to keep you connected. Bathrooms with bathtubs or showers are provided.
Facilities
- TV lounge
- Parasols
- Sun loungers
- Children’s swimming area
- Poolside snack bar
- Highchairs
- Restaurant
- Bar
- Towels and bed linen
- Bikes available
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.5 Excellent501 reviews
Excellent
64%
Very Good
18%
Average
8%
Poor
4%
Terrible
6%
Location
Cleanliness
Service
Value
Excellent hotel & Brilliant service
We came for a short stay in September, all staff were really friendly and helpful. You want for absolutely nothing whilst your there, always fresh food on the go, your served your drinks during lunch, snack and dinner time rather than going up and getting it yourself. The rooms were immaculate and cleaned daily which we didn't expect as we were only there for 3 nights but room was cleaned everyday. Nice to have a hotel that keeps inflateables that have been left instead of binning them so there's plenty of pool bits for people to use. Suncream and books by the bar pool for anyone to use. Location is brillaint, right near loads of bars, shops and pharmacy. Lifeguard was brilliant, picking up everyone's empty cups and talking to everyone. Entertainment team was out a few times a day doing pool activities with everyone. Would highly recommend to anyone and will definitely be booking again.
Overall disappointing and very dirty, a few good points but won't return
First of all I want tk day that not everything is bad and for the price we paid it wasnt terrible, but we will definitely not return. The good points - water slides were perfect for our 4 year old. It takes 10-15min wall to get to the beach which is lovely. There is a bus stop right outside which gets you to nearby resorts. The food is ok, but gets very same-y after a few days. It was edible and the gyros at lunch is great. However, the bad points are too significant for us and therefore we wouldn't recommend the place. First it is very very dirty. The cleaners go in every day, but they dont clean properly. The sink and the shower did not get cleaned at all during our 10 night stay. There were also peanuts and crackers under the beds and we did not consume any food in the room, meaning the room wasnt even cleaned properly when previous guests vacated. Also the room was very outdated and did not maych the photos on the website - we booked with OntheBeach but photos kn other travel companies were the same. When we queried this with reception we were told all rooms are the same and they are only different in size. We then met some people and happened to view their room and it was refurbished and bigger than ours. They just didn't want to move us. And considering we had a young child it wasnt ideal to have a dirty room. The room actually looked like it was an add-on room. It didn't even have a proper room number, instead it was a paper stuck with cellotape, perhaps it is an old staff room or a room that they use only when busy - no idea. There was no ventilation in the bathroom and you couldn't open the bathroom window, so just "great"!! Bed sheets and towels are being changed but they are so old and stained that look dirty even if washed. They must have been a few years old towels. Every day we had towels with stains on them and some even ripped. I have never seen this anywhere else. The whole hotel is dirty apart from the restaurant and reception which seem to have been renovated, the rest is dirty and cockroaches are runing around especially at night, outside, inside, everywhere. While I get that outside it may be out of their control, having them indoors is unacceptable, there are PEST control measures that can be put in place. Now regarding the staff, the restaurant managers are very nice to guests but extremely rude to staff. The servers and the bar staff are being rushed all the time and treated so badly it creates a bad atmosphere when yiu are witnessing this. At least 3 staff quit while we were there and we only stayed for 10 days and others were saying they are very close to leaving as well. It is one thing to ensure staff are productive and a completely separate thing to treat them badly and rushing them all the time. The hotel manager only comes to eat and doesn't seem to be interested in the actual operation of this hotel. It would be an idea if he checked how well the hotel is being cleaned, get a pest control company and maybe spend some money on new towels and bed sheets. Overall very disappointed. If it wasnt for the water slides and the distance to the beach it would have been an awful stay. We made the most out of it and if you come prepared and haven't paid a lot for it, you may have an ok time. But we wouldnt recommend.
Review by Scenic08952465341 London, United Kingdom
Appauling
Jet 2 Holidays state 'package Holidays you can trust'! Well we arrived in Larnaca with Jet 2 only to be transferred to the Toxotis Hotel by bus shortly after midnight with a Jet 2 rep advising everyone the hotels we would be stopping at - all seemed ok at this point. However on arrival at the hotel along with three other couples (two of whom had young children) c 0045hrs this morning we were met by a staff member outside to advise us that there was an issue with water and electricity in some of the rooms and we were transferred by taxi to another nearby apartment complex. On arrival at that complex we were given an apartment which isn't anywhere close to the standard of the hotel we had booked
- Avoid this hotel at all costs!!!! When we contacted Jet 2 Holidays they didn’t know anything about the issue - normally I like to write decent reviews but the service (and I use that term loosely!) has been appalling!!!!!!
Review by briank508 Manchester, United Kingdom
Plenty sunbeds
Decent hotel , food pretty good ,drinks usual ai watered down local spirits but palatable evening entertainment does let it down though bus stop outside regular 10 min into Protaras
Good staff thanks to polonia in reception and sami in bar (credit to your hotel) plenty sunbeds
Can keep wristband when checked out
Review by andrew s Leicester, United Kingdom
Wouldn’t book again.
Not a family hotel what so ever apart from the slides. Not sure if it was the time of year we came, kids club was never open and there was 1 ‘mini disco’ during our stay that lasted 20 minutes. Food was edible but hardly a variety. Caters more for adults since there was music blasting and karaoke with screaming and cheering til stupid hours at night outside our room with a 5 year old in tow. Staff were all friendly enough. Just would not recommend for families, there was a handful of children rest were older guests and couples.
