- Cyprus Holidays
- Protaras
- Papouis Protaras Hotel
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Papouis Protaras Hotel
Cyprus, Europe
Protaras
The hotel is situated in one of the most beautiful areas of Protaras, in sub resort of Pernera, within walking distance from Marlita a small public beach.
The air-conditioned hotel comprises 137 rooms. Facilities include a lobby, 24-hour reception, currency exchange facility, café, bar, games area, TV room, restaurant, pool bar, lagoon type freshwater swimming pool, children's separate pool, tennis court, volleyball court, sauna, gym room, and squash room.
All rooms are fully air-conditioned with direct dial telephone, radio, 22" LCD TV with satellite reception, hairdryer, bath/shower, safe box at extra charge, mini fridge, tea & coffee facilities, and balcony.
Guests may take advantage of the weekly entertainment and activity programme (including live music). There is also a programme for children. An outdoor swimming pool with a children's pool, poolside snack bar, and sun loungers and parasols, as well as a sauna, steam room, massage treatments, tennis, table tennis, gym facilities, pool/snooker, darts, and rowing, are all available.
The hotel offers a lot of indoor and outdoor restaurants and bars serving European and Cypriot cuisine and specialties. There are also different buffet nights.
Facilities
- Massage*
- Sauna*
- Game room
- TV lounge
- Entertainment programme for children
- Entertainment programme for adults
- Kids’ club
- Children playground
- Parasols
- Sun loungers
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.5 Excellent53 reviews
Excellent
72%
Very Good
13%
Average
9%
Poor
4%
Terrible
2%
Location
Cleanliness
Service
Value
Clean, value for money
It’s clean and the stuff despite being full foreigners (which robs a bit from the experience of local hospitality) are really friendly and nice. The pools are good and there is a kids club. They have music all day long and you can hear it even with closed windows. Also, only one lifeguard so I think it’s unsafe. The food it’s ok but nothing exceptional.
Review by marinasL6940GQ Limassol, Cyprus
Ok
Firstly I want to say I’ve had a lovely holiday, the hotel is nice but with a few issues that were a bit annoying! Location is great perfect spot, very clean and the reception staff are lovely! The food was very repetitive and not much flavour to it! We ate out 4 nights out of 7 because we just couldn’t stomach it everyday! Also the children’s entertainment was pretty poor there was no oomph in them at all! The older man on the animation team was not very friendly and a bit pervy if I’m honest! I found it very inappropriate that he invited 4 teenage girls in thong bikinis to the kids club where the kids were painting the walls encouraging them to paint each others arse cheeks absolutely no need at all! The bar staff outside were also very over interested and honestly embarrassing hovering over these girls offering them drinks it was plain sleazy! They were meant to be working and offering the whole hotel drinks! Instead drooling over young girls! There’s honestly some very selfish people at that hotel reserving their sunbeds the night before so their towels went missing or in the pool!! Shame! Anyway I wouldn’t go back there for those reasons.
Pleasant stay 😊
Had a 5 day stay here, room had a great pool view and clean, comfortable beds and good shower. Food was great and always something even for fussy eaters. Snack bar was fab and had great service. Only negative was the reservation of sunbeds, I’m an early bird so was having a coffee on my balcony and witnessed a lady that was pushing a buggy Full of towels ( no baby) and reserved 17 loungers at 5am 😡 I wouldn’t mind half of them were never used during the day, and she a Brit ( shame on you) 15 to 20 min walk to main strip and 10 min to beach down hill. Good overall location. Some staff a bit moody but we had a pleasant stay and I would return. Hotel - you need to stop the sun bed situation
Review by viki2710 Eccles, United Kingdom
Best 3 stars but feels like 4👍
We had such a wonderful stay at this hotel and honestly couldn’t have asked for more! From the moment we arrived, everything was excellent.
The rooms were spotless, comfortable, and beautifully maintained. The food was delicious, and the buffet offered a fantastic variety of dishes, with plenty of options to choose from. We really enjoyed every meal!
The staff deserve a special mention — everyone was incredibly friendly, welcoming, and helpful. Their warm smiles and excellent service made us feel truly looked after throughout our stay.
Overall, we were extremely happy with our experience and would definitely come back again. A big thank you to the whole team for making our stay so enjoyable! Highly recommended! ❤️
Would not go back
This hotel should have you queuing up to rebook, but we definitely won’t and i completely understand for some our likes / dislikes are different for others. There is so much good about the hotel, but the downsides outweigh the positives. Firstly the positives. The hotel was completely refurbished in 2023 and it is lovely, bedrooms and bathrooms very well done, the bedroom was a nice size for two but I wouldn’t want to be sharing with anymore than two, even children. The pool area is great, quite compact for the number of guests. The staff are the star of the hotel, mostly Nepalese, completely delightful, hard working and totally customer focused. They are all excellent but special mention from us for Bikram and especially Raj, thank you both. The food was great, huge choice at breakfast and plenty of choice at other meals, the curries are amazing! Now the not so good. There were a lot of children both school age and pre school in mid September. There are no non smoking communal areas apart from the indoor restaurant, we tried to find places to sit where we weren’t covered in smoke or vape, but was almost impossible. This was true around the pool during the day and beside the bar / entertainment area in the evening. People even vaped on inflatables in the pool! This could easily be resolved by having dedicated non smoking areas. This was a common issue amongst other non smokers we spoke to during our stay. There was a percentage of people who it appeared had the sole aim to drink from morning to night, not unusual for an all inclusive but this did lead to some loud, rowdy and inappropriate behaviour at times, not something I think anyone on holiday should have to tolerate, let alone with children around. The music played is loud / unbearably loud at times, even headphones don’t block it out. I noticed whilst sitting by the pool they were playing a playlist from the New York Drill scene (see ‘Pop Smoke’ by Dior as an example of what was being played) the music is Racist, Sexist and Homophobic. I reported this to our TUI rep. We were out of the hotel for the next 2 days and were shocked to find they were still playing the same playlist 3 days later. I informed the bar staff who said they would change it but just skipped the song, I then collared another and explained how seriously inappropriate this music was especially with children around, I asked if he could get it changed and get a manager to see me so I could explain. He did get it changed, but no manager came. The same music was played day after day too with little variation. Hopefully the hotel will look at this and make someone responsible for what is being played. The hotel management should be more visible, engage with your customers, walk around the pool and bar areas, you might have better control over what happens.
