Narcissos Waterpark Resort

⭐ Narcissos Waterpark Resort — absolutely not worth the money

Where do I even start? This was one of the most disappointing hotel experiences we have ever had.

The staff were vile. Rude, confrontational and, on one occasion, completely unacceptable. You shouldn't have to put up with staff making you feel uncomfortable or intimidated while you're supposed to be enjoying your holiday. Customer service was practically non-existent.

The food was awful. Bland, poor quality and seriously disappointing. For an all-inclusive resort, the standard was embarrassingly low. We quickly found ourselves looking forward to eating anywhere other than the hotel.

And the drinks were just as bad. Calling some of them poor quality would be generous. They certainly didn't feel like the drinks you'd expect from an all-inclusive holiday.

The pool was probably the only thing we could say was okay, although even that wasn't particularly well maintained. The loungers were regularly dirty and clearly weren't being cleaned properly.

The entertainment was rubbish. Basic, underwhelming and hardly the lively holiday atmosphere you would expect from a resort advertising itself as a holiday destination.

Then there are the rooms. Calling them basic is being kind. They were dated, uninspiring and lacking in the little things that make a holiday comfortable.

And the TVs were absolutely tiny. We actually took a Firestick with us, and thank God we did because there was so little entertainment in the room. We also took a pack of cards — which says everything about the level of entertainment available. We genuinely had more fun playing cards than watching the hotel TV.

There was also no complimentary bottled water in the room. In Cyprus. In the heat. At an all-inclusive resort. Why?

For us, this hotel completely missed the mark. The waterpark is the main selling point, but a waterpark doesn't make up for poor food, awful drinks, filthy loungers, rubbish entertainment, ridiculously basic rooms and unacceptable staff behaviour.

This was supposed to be a holiday to celebrate our anniversary. Instead, we came away feeling extremely disappointed with the hotel.

Would we return? Absolutely not.

Would we recommend it? Definitely not.

There are far better places to spend your money in Cyprus. Don't let the word “Waterpark” fool you into thinking you're booking a quality resort. You're not.

Positives (Not many im afraid)

Rooms where clean and they done a very nice Iced Coffee. During lunch they done freshly made pizzas which were amazing. Decent location close to 2 beaches and some shops. Short bus/taxi ride to strip.

Thats about it!

Pools- Absolutely freezing, even the splash park which was only shin deep so why that was the coldest pool is beyond me. Kind of ruined the holiday as my and many other littles ones wouldn't go in.

Food- Apart from the pizza at lunch I'd say this is the worst selection of food I've seen. And im not a picky eater. Having to pay for some cocktails while being all inclusive should be a crime!

Staff- For the most part staff were nice and attentive. Minus the 2 receptionists at the front desk who were not very welcoming at all. We asked for an extra room key card and resort towels and you would have thinked I stood on their cats.

If they sorted the pool temperature out id consider coming back as I said as a family we aren't picky eaters and could over look that.

But won't be back again.