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  • Cyprus Holidays
  • Ayia Napa
  • Napa Plaza Hotel

Napa Plaza Hotel

TripAdvisor Review
Cyprus, Europe
Ayia Napa

Conveniently situated in the heart of the popular holiday resort of Ayia Napa, the stylish Napa Plaza Hotel is a beautiful design hotel, surrounded by a multitude of restaurants, bars, pubs, shops and vibrant nightlife spots. The city museum, the old monastery and the marvellous sandy beach with crystal-clear water are just a few steps away. The chic lifestyle hotel features a distinctive architectural style with cutting edge design, creating an atmosphere full of harmony and joie de vivre with an adults-oriented concept. The stylish rooms are beautifully appointed and decorated in modern, yet relaxing tones. The hotel is constructed around a lovely courtyard with a fantastic lagoon style pool and majestic palm trees. Guests can work out in the sophisticated fitness centre or relax with a rejuvenating massage in the spa area. Various excellent restaurants and bars serve delicious food, tempting even the most discerning palate. A great place for couples spending a romantic break.

Facilities

  • Car park
  • 24-hour reception
  • Late Check-out*
  • Mobile phone coverage
  • Wi-fi
  • Local and international calls
  • Car hire*
  • Transfer service*
  • Airport Shuttle*
  • Room service*
  • *Some facilities may incur an additional fee

Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

The Local Area

Tripadvisor Reviews

4.5 Excellent3,876 reviews
Trip Advisor
Excellent
74%
Very Good
19%
Average
5%
Poor
1%
Terrible
1%
Location
Cleanliness
Service
Value
TripAdvisor Review
Not good

Bad staff , I faced racism from the receptionis . I dont recommend to stay there .

TripAdvisor Review
I do not recommend this hotel

The hotel was absolutely bad , and the service was not comfortable or welcoming. The rooms were very small, and they did not look the same as the photos shown online. We also experienced several racist remarks toward one of our friends from a member of the staff, which made our stayeven more unpleasant . The check-in process was also very difficult and frustrating, and the staff did not offer any real solutions or alternatives to help us. We were left waiting for around seven to eight hours without proper assistance or any consideration for how exhausted we were after traveling.

TripAdvisor Review
Overall excellent stay. We would return.

Overall a very nice hotel, would definitely come back here, I would rate our stay a solid 9.9 the only thing was the fact you have to wake up at 6am or before to reserve a sunbed by the pool. They do have alternative areas but I wanted to be by the pool. Most staff were friendly.

Location - perfect, walking distance to the beach and harbour, plenty of bars and restaurants. 5 minute taxi ride to Nissi bay.

Atmosphere - Relaxed, waited on and a nice environment.

Rooms - We ended up upgrading our room to a deluxe which was really nice. Comfortable, amazing view overlooking the pool

Value - We was all inclusive plus and it was worth every penny, food was absolutely delicious, the 3 restaurants that were included were really good especially the Italian restaurant, honestly the best pasta dish I have ever had.

Cleanliness - excellent, our room was made perfect every day including a nice touch from our cleaner called Munipal, big thank you to him for making it so special.

I would recommend Scubacat for a boat trip to swim with the turtles and blue lagoon and also the quad bikes were a great experience and you see so many sites. Well worth the money. If you fancy a party vibe atmosphere, Nissi bay beach bar is a must, foam party’s on a daily basis around 2pm.

Review by Jim H Waltham Abbey, United Kingdom
TripAdvisor Review
Nothing too much trouble

My Wife and I have stayed in many hotels over time, but the care, advice and attention Andri has given my Wife after a fall is absolutely amazing, she is so professional, attentive, and caring. Nothing too much trouble. She's a true ANGEL. Thank you

TripAdvisor Review
Lovely stay

This is my third stay at Napa Plaza, and I absolutely love coming back here. The staff are always so kind, welcoming and attentive, and it’s such a lovely feeling to see familiar faces again.

A special mention to Andreas, who always greets you with such great energy and a big smile 👌🏼

Munipal has taken care of the cleaning of my room throughout my stay, and you can truly see how much time and effort he puts into it. There is honestly nothing to complain about — everything is spotless. And he always manages to put a smile on my face when I return to my room and discover what towel art he has created that day!

The only downside I would mention is the sunbed situation, which has unfortunately gotten a little out of hand. Guests are reserving sunbeds with towels during the night, and if you arrive after 7am, it can be very difficult to find one.

It would be great if the hotel could consider introducing some clear rules around reserving sunbeds, as this would make the pool area much more relaxing for everyone.

Apart from that, I absolutely love staying here and will definitely stay here again! 🤍

Review by Isobelbet Copenhagen, Denmark
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