
This establishment offers guests comfortable accommodation and a wonderful starting point for those who would like to explore Croatia. The wonderful hotel is proud of its rich history. The building dates back to the Austro-Hungarian era. The hotel cherishes the charm and ambience of the time, but has been recently refurbished and provided with modern amenities needed to ensure a pleasant stay. The property boasts a beautiful location with plentifully gardens and thriving pedestrian boulevards of shops, cafes and restaurants. The beach is just 150 m away making it easy for guest to enjoy various water sports in the summer months. Dubrovnik Old Town is only 3 km away and is easily reached via public transport.
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
Katerina was of great help. A very lovely and kind woman. She helped us a lot in anything we needed. Greatly appreciated, will come back!
Had an epic stay at this great hotel. Room was very clean and the breakfast in the morning - WOW! I was beyond amazed and everything tasted so well. The pool is nice, they have a full service spa, and all staff members were beyond accommodating and friendly. I want to call out one team member - Dragica in the restaurant. She saw that my son and I had an early morning train and she was so helpful getting us setup with breakfast (including food to go) so we’d be set for our 8 hour train trip to Split (with no food service onboard). I really hope hotel leadership see this and recognize how great of a team member you have in Dragica. I made sure to ask if I could photograph her name tag so I could write this review. As a lifetime platinum bonvoy member, I’ve stayed at a fair share of properties and this one is definitely in my top 20 list globally now. I was even upgraded!
Thank you, Sheraton Zagreb. You truly have a good thing going.
Incredible place to be. I adored the bar, especially lady there, whose name is Katarina.
As mentioned earlier. The service that was offered by Katarina, her openness & kindness and willingness to help melted my heart indeed. I’ll definitely will be back. 2. Drinks. Also cocktails are very good and at a very fair price for Europe. My favorite was Hugo Spritz. 3. Desserts. Incredibly good. Apple pie by a special recipe and a chocolate cake “Zagreb” were super delicious. Even for someone who doesn’t eat sugar. It was worth it 4. Food. Me and my friend came to have a breakfast, and we weren’t disappointed. Huge choice, big portions, fresh and delicious food.
Sheraton Zagreb is exactly why I’m a Bonvoy member. Beautiful rooms, spacious bathroom and comfortable beds. Dominik at the reception desk was wonderful. He was able to check us in early and allowed a little extra time in the club lounge while we waited for our ride to the airport after checkout. He went above and beyond to accommodate us. We’ll definitely be back!
Jovana was fantastic in the bar
