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General view
General view
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  • Croatia Holidays
  • Dubrovnik
  • Zagreb

Zagreb

TripAdvisor Review
Croatia, Europe
Dubrovnik

This establishment offers guests comfortable accommodation and a wonderful starting point for those who would like to explore Croatia. The wonderful hotel is proud of its rich history. The building dates back to the Austro-Hungarian era. The hotel cherishes the charm and ambience of the time, but has been recently refurbished and provided with modern amenities needed to ensure a pleasant stay. The property boasts a beautiful location with plentifully gardens and thriving pedestrian boulevards of shops, cafes and restaurants. The beach is just 150 m away making it easy for guest to enjoy various water sports in the summer months. Dubrovnik Old Town is only 3 km away and is easily reached via public transport.

Facilities

  • 24-hour reception
  • Wired Internet
  • Wi-fi
  • Laundry service
  • Air conditioning in public areas
  • Hotel safe
  • Café
  • Bar
  • Restaurant
  • Air conditioning in Restaurant

Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

The Local Area

Tripadvisor Reviews

4.0 Very Good2,018 reviews
Trip Advisor
Excellent
46%
Very Good
32%
Average
15%
Poor
4%
Terrible
3%
Location
Cleanliness
Service
Value
TripAdvisor Review
Ugly, sad and old Sheraton hotel

Sad state of Sheraton hotel in Zagreb. Service and state of the hotel is below average. Everything is old and very dated, view to courtyard is just awful. Management does nothing apart cutting cost and offer less and less for your money. It’s a budget hotel for Asian tour travellers. It is was nothing absolutely nothing splendid or amazing about this hotel. Swimming pool was ok.

TripAdvisor Review
experience in Zagreb

Jovana was amazing and very friendly and the hotel was friendly all staff

TripAdvisor Review
Great appreciation

Excellent service, nice people, friendly, helpful, professional, extremely nice Dragica and Anica…..it’s always pleasure being in Sheraton!!! We are coming next year again, with great pleasure!!!

TripAdvisor Review
Zagreb visit

Pleasant hotel however far away from 5 star hotel experience. Room outdated, wall paper peeling off, hard bed mattress, bathroom ok, shower head very low. No breakfast tea in the room only earl grey. Horrible looking dirty carpets on the corridors, elevator sad state of it. Breakfast - pretty boring and poor quality products, no station with fresh omelette or poached eggs. Swimming pool and gym decent and pleasant experience. Didn’t try their Italian restaurant. Hotel does not give you that felling of wow factor. Cleaning staff or security guys never said hello or good morning when we passed them on the corridor on several occasions. Rather average experience than splendid.

Review by Tom S Birmingham, United Kingdom
TripAdvisor Review
Pleasant stay, great location

I had a very pleasant stay at the Sheraton Zagreb. The location is great, the atmosphere is welcoming, the bed is comfortable and clean. The staff are friendly and helpful.

A special mention to Jovana for her kindness and excellent service. She made the experience even better.

Overall, a great hotel with a nice atmosphere and a team that makes you feel welcome. I would happily stay here again.

Review by Gao N Canada
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