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  • Jamaica Holidays
  • Montego Bay
  • Iberostar Grand Rose Hall

Iberostar Grand Rose Hall

TripAdvisor Review
Jamaica, Caribbean
Montego Bay

The resort is nestled bay side in sunny Montego Bay. Tucked away in a secluded northern-shore enclave, the accommodations define Jamaican luxury and relaxation. Wonderfully situated in front a white sandy beach with private access, offering its guests sea or garden views. It is an ideal place for couples, an adults-only hotel, perfect for intimate and relaxed stays where guests can discover the real pleasures and unwind from their daily lives. The centre of Montego can be reached after a 22 km drive. The hotel is located just 20 minutes away from Montego Bay International Airport. Styled in the tradition of palatial colonial estates, the resort brings European opulence to the funky and passionate northern shore of Jamaica—with the modern amenities that guests desire. Avant-garde flourishes dot the tastefully appointed terraces, dining and seating areas, and lobbies. The resort offers everything travellers desire: relaxing spas, engaging entertainment, unparalleled gastronomic experiences, and beautiful backdrops inside and out, with modern amenities and island charm. Groups of girlfriends on a ladies' getaway can indulge in seaside spa treatments or relax in the Turkish or Roman baths. Adult families can enjoy a round of golf with food and beverage services before indulging in cocktails and world-class dining. Island romance abounds for couples, whether the resort is the backdrop to an unforgettable destination wedding or host to a luxurious Caribbean anniversary getaway. The magic of Jamaica and Montego Bay comes alive when travelers make the experience their own. Every suite at the property has modern décor, fixtures, amenities with gorgeous sea or garden views, and can be customized down to the finest detail.

Facilities

  • Darts
  • Tennis
  • Billiards
  • Volleyball
  • Beauty salon*
  • Spa treatments*
  • Massage*
  • Solarium *
  • Steam bath*
  • Sauna*
  • Please note some facilities may incur an additional fee

Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

The Local Area

Tripadvisor Reviews

Trip Advisor
4.5 Excellent10,429 reviews
Excellent
77%
Very Good
15%
Average
5%
Poor
2%
Terrible
1%
Location
Cleanliness
Service
Value
TripAdvisor Review
Great vacation at the JOIA

Great vacation at JOIA I was very happy with this resort. I found the food to be delicious (special thanks to Claudio and Orville,they went out their ways to make us happy. The beach was beautiful and clean and the bar service great (Thanks to Keresa for making me the perfect heart of Jamaica drink) The hôtel rooms are large and comfortable and the service was excellent ( thank you Rose Marie you are the best) Thanks to Britannia at the French restaurant for chilling our glasses of sparkling wine. We appreciated the drink so much more. The reception staff was always smiling and in such a good mood ( thanks Sonika) Thanks to all the outdoor activities team specially Alrick and Ace for the volleyball fun. Overall I found the staff to be the best of all the resorts I have been over the years. I hope they will all still be there when I return to this resort.

TripAdvisor Review
Horrible Stay

We took our daughter her for graduating college with two degrees. We booked an ocean front butler suite for us and a suite for her. The A/C did not work in our room. I complained to our butler's, concierge and the front desk. No one helped or switched our room. We had no A/C in our room for three days. No one did anything about it. The resort was not crowded. No one seemed to care about the issue when I would complain. No one would ever follow up with us. They would say they would fix it but no one ever did. They finally moved us to a new room. For 3 of 6 days we had no A/C and they didn't care. Our butler's did nothing to help and after the 2nd time I complained about no A/C the butler's stopped helping or serving us at all. They did nothing to make things right for us besides a note saying sorry and they hope the rest of our stay is enjoyable with 3 small cupcakes. The service and customer service was totally unacceptable for the cost we paid.

TripAdvisor Review
Enjoyed Our Second Visit!

Unfortunately, the hotel is scheduled to be closed for refurbishment from June-December, 2026. Still, I wanted to offer a review.

The is was our second visit in 12 years, both for wedding anniversary events. We had a nice time. The staff is phenomenal. They're so kind, helpful, friendly, and good at what they do.

The food and drink were good, some even great. We had nice meals at the Italian restaurant and Surf and Turf restaurant. Otherwise, we kept with the two outdoor venues near the pool, one being a buffet and the other being a walk-up grill. We had tasty meals at both.

The room with a courtyard and pool view and the beach and ocean behind it was nice and comfortable. We did have issues with loud music from a DJ at the bar off the lobby. However, the staff understood and we were moved to a better room, one with an ocean view and butler. The staff did the right thing. Again, wonderful staff.

We did not venture off grounds this trip, but they are many excursion options from the hotel. Onsite staff will help make the arrangements.

One last thing is we used the Fun & Fitness facility every morning. Although we did not do classes, we used the treadmills, ellipticals, dumbbells, and weight machines. The equipment is fairly well maintained, although a few could be replaced.

Overall, the building and pool area is still impressive and well-maintained, but it has signs of wear and tear, so the updating and modernizing is due. It will surely be amazing when it's completed. Perhaps we will visit a third time.

Review by SoundFX80 Bloomington, Illinois
TripAdvisor Review
love me some Jamaica

My 6th time there and it never disappoints. Great service and smiling people. Always a delight! We will be back after renovations. Thank you!

TripAdvisor Review
Very disappointing

Our original plan was to stay from May 26- June 2, but they told me that they had no availability for the night of June 1st. What they omitted to tell me is that they were closing down for renovations starting the afternoon of 6/1/26. Had I known this , I would have chosen another hotel. ~Room had a moisture and mold problem, which caused a strong musty smell that didn’t disappear after airing out and constantly running the AC . The odor lingered on our clothing; laundered everything when we got home. ~Menu choices were very limited . The breakfast buffet was very good but the food at the restaurants where we had dinner were mediocre at best, with the exception of the Greek Restaurant at the neighboring property. ~Staff members were friendly, polite and helpful. This was the least impressive property that I have stayed at in the area.

Review by rothsam Boca Raton, Florida
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