Coyaba Beach Resort

The Coyaba was the 2nd part of our weeks vacation stay in Grenada. We had stayed there in 2023 and loved it! The expectations were high on our end. This was NOT the case this time. Come to find out upon arrival AFTER checking in, that there is a Major Job Site underway in the center of the property (hammering, sawing, grinding and and air compressor going from 9am to 7pm). No matter where you are on the property, you are experiencing it. See photos. We booked the Coyaba in late May of '26 through their website. After we checked in and discovered the hotel Job Site, we went directly to mgt. We told them that we had no idea the hotel was under renovation. The GM immediately claimed that they had been informing tour agencies and so on for at least 3 months and we should have known. We responded that we booked the hotel directly through their website and there was / is nothing on there that informs people of the hotel being under renovation. We even pulled up the current website to show them. WE MADE IT CLEAR TO MANAGEMENT THAT IF WE HAD KNOWN OF THE CURRENT WORK BEING DONE TO THE PROPERTY, WE WOULD NEVER HAVE BOOKED IT! After our expressing our shock and disappointment, the GM, although never taking any accountabilty for the hotel, said that was a possible oversight. He did say, what can we do, to make it better? He then offered a much better room, 2 free massages (which we didn't use) & 50% off the rate. It was appreciated, but it could not replace our valuable vacation time. Instead of vacation it was merely toleration. It was also conveyed by us to the GM that they should have shut the place down completely until they completed the construction project. Maybe that wasn't his decision, but the owners / operators (The Chermans) could have done so and avoided this type of situation. We were then told that renovations were expected to be completed by the end of the month. OK, what good does that do us currently, as our trip ends on the 25th? Looking on where they currently are, it's extremely doubful that they will make that deadline. In doing a review, it wouldn't be fair to note the positives about the Coyaba: the lovely and well maintained landscaping, the polite, friendly & accommodating service staff, the Beach Bar (The Cove) and the beautiful beach are still wonderful attributes of the resort. See photos.

I felt I had to post this. We love the Coyaba. We were completely Tobago lovers but headed out to Grenada because of better flights to Grenada. We went twice from the uk in 2025 (and once took our adult children) and twice in 2026. We absolutely love it, so chilled and nothing too much trouble. I didn’t think the staff remembered us much as we’re pretty low key, but they served me a crème brûlée every evening even when it wasn’t on the menu. Fabulous beach, fabulous service. Loved the staff/ guest cricket match. If you want a comfy, cool room with a chilled vibe and feel completely safe and relaxed please go to the Coyaba. X oh and it’s just over the road from kfc and spiceland mall too! Bonus!