Plum Tree Club

Just returned from a couple weeks in a one bedroom unit, lengthy review but it’s how I found it. On checking in no welcome, how was your flight etc but “what’s your name and here’s your bill”. It appeared throughout the stay that any hospitality experience was sadly lacking and communication was poor among the staff. Unit was tired with old equipment which is expected in fairly budget accommodation in Barbados and manageable if it all works, small tv wouldn’t switch on, bed lights didn’t work and although 4 chairs on the patio, no table. Trip to the office and these snags were sorted but clearly no one had checked the room. Now to check any emails, get on the WiFi, can’t join, back to the office who said they were having trouble with WiFi but it was getting sorted, the best it got when it occasionally connected was 7 Mb,(phot) ages to download a mail then content wouldn’t load, any web pages timed out, wouldn’t support WhatsApp calls or the fire stick. Day 2, woke to pool of water in bedroom with leaking air on, bucket under the sink I noted so I’ll pop it under the leak, maybe not as it was there to catch the water leaking from the kitchen sink - back to the office. Check out the pool, nice area but with no shade, 6 old plastic tables, only 1 with an umbrella, a few sun beds, some unusable to support 40 apartments ( phot) Office said some were on order ( never appeared) Day 3 - aircon leaking, sink leaking Day 4 - aircon serviced, sink leaking Day 5 - aircon leaking, sink leaking Day 6- power tripped in kitchen area, no hot breakfast then. Aircon leaking, sink leaking Day 7. Aircon replaced, all good, sink leaking Day 8 - sink fixed In general kitchen equipment old, poor and needed updating. This place has great potential and the cleaning staff did there very best and worked hard but clearly has had no investment and everything is done on the cheap, no effective management

We were very disappointed with the room. It needs updating badly. The bed was rock hard. The towels were raggedy and fraying. The bathroom was in terrible condition with stains around the sink and tub. The shower mat was yellowed and must have been very old. The people were friendly but the service was lacking. We only had maid service one day out of our 8 day stay. And thank goodness for that because the garbage was beginning to smell. Even after the room was serviced dirty dishes were left in the kitchen sink. I called to ask about it and was told they don’t do dishes. So unless you want to wash dishes on your vacation, don’t eat in your room. Also, there are no screens and the lock on the sliding door left an inch gap so mosquitos had a field day! We had to buy citronella candles to make our room tolerable.