Iberostar Founty Beach

Stayed previously in the Marrakech hotel of same group but wanted beach location so chose this one. Hotel is lovely, food selection is amazing, staff are friendly but there are differences that make them both miles apart. Entertainment is poles apart. Whilst there is some staff mixing with guests, the banter is different. Lots of cheating in games the and it quite obvious who the entertainment staff favour which takes the fun out of it all. Pool needs a good clean. Dirt on the walls along with sun cream which could easily be cleaned. Wires over pool caught a seagull that then 💩 in pool but not cleaned even though staff around. Air conditioning in room is not the best. Can hardly feel a difference in room temperature. On arriving late, we were ushered to restaurant for food. Which is lovely but we were not hungry so then taken to side room after confusion of what we were being asked to do. Filled in ID form, told to choose meal sitting time. Then that's it. Unlike Marrakech, there was no info given on meal times, location or any of the facilities. Just had band slapped on for meal time and away you go. However, the location, cleanliness of rooms, food selection was great. We would come back but there is room for improvement that would ensure others would return.

We travelled as a family of six, four children and two adults and overall, we had a lovely time. The staff were friendly, kind and welcoming, which really added to the experience.

Unfortunately, the weather at the hotel wasn’t the best. It was mostly quite cold and there was a lot of sea mist, although the weather was much better when we travelled into the city. The food was nice, with plenty of options available each day, and the pool area was lovely with lots of sun beds to choose from.

However, what really let the experience down was the hygiene and cleanliness. Our bedsheets were not changed during our stay, and I had to complain to reception. Even then, the fresh pillowcases were forgotten and had to be chased up. The room was supposedly cleaned daily, but I could still see a considerable amount of dirt around the room.

I was also very disappointed to find that much of the cutlery in both the bar and restaurant was visibly unclean. This was particularly concerning when travelling with four children and, unfortunately, it did dampen the overall mood and experience.

Despite these issues, we chose to make the most of our holiday and enjoyed spending quality time together as a family. The friendly staff, food and pool were definitely positives, but the standard of hygiene needs significant improvement.