Nassim
This hotel enjoys a great setting in the centre of Marrakech, on Boulevard Mohamed V. Located in the charming neighbourhood of Gueliz, this hotel is located just a short distance away from Jemaa El Fna Square. This hotel affords guests the ideal setting from which to explore and experience the rich culture and history of this mesmerising city. The hotel combines modern architecture, natural materials and a striking design. The guest rooms immerse visitors in tradition and style. The hotel affords guests a number of first-class facilities and services, delivering comfort, convenience and an unequivocal level of excellence.
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
Nice location
The hotel’s location is really great! The staff was very kind. Sadly, the WiFi was not good, our phones could not stay connected. Our reservation came with breakfast; the food was very cold, but the area was very clean. Although the furniture and room was older looking, it had a very nice feel to it.
⚠️⚠️PLEASE AVOID THIS HOTEL⚠️⚠️
My name is Chrissy. I was staying at the Nassim Hotel in Marrakech with my boyfriend. We had a very unpleasant experience at the hotel. We made our reservation through the "Love Holidays" website. The room we were given is nothing like the one in the pictures. It is not clean at all. Additionally, the website stated that we would have access to all the facilities, such as the sauna, Turkish bath, gym, spa, beauty salon,massage and more. However, none of these facilities are in the hotel, they are all OUTSIDE, and you have to PAY for them, even though it was stated that they were included. Our first dinner was awful, although the breakfast was okay. We are extremely disappointed with the service and I want Love Holidays to give us a full refund.
Horrid waiters
The waiters are extremely rude and watch you eat your breakfast. You feel like you’re a nuisance to them and hurry you out by taking away plates and cutlery when you’re still eating at the table. They treat guests differently too, one guest ordered a omelette which was served. I too ordered but was laughed in my face and the waiters were speaking in their language about me. The other guest was white French lady speaking Arabic/morrocan and I am south Asian, could that be why? I felt humiliated and Embarrassed.
Awful place
Awful place. We were moved here on arrival as our originally booked hotel was overbooked ! The best thing about this hotel is the security guard on the door. The rest leave a lot to be desired. Rude staff, dirty restaurant with grim food and an awful room. The room was in dire need of a refurb, although we didn't expect the same quality as the UK in any way, shape or form, we also didn't expect broken tables, plug sockets and warm air con. The window was a sliding glass sheet and there was a door leading to the nextdoor room in the wall which we had to lock. The toilet seat was wonky and slipped every time we used it. The carpets has cigarette burns and stains and the pillows were lumpy and old and smelled a little musty. Breakfast was a joke. Dirty table cloths, miserable staff and grim food. The only saving grace was the Chesterfield Pub attached to the hotel which was a little gem with lovely local beers but don't sit inside or you'll choke on the cigarette smoke! It totally spoiled our holiday being put here and the evening receptionist didn't care one jot and was more concerned about swaggering about in his tight suit with his slicked back hair.
Not impressed but not terrible
The worst hotel visited in the recent tour of Morocco. The carpet in the room was stain end most of the TV channels were really grainy, unwatchable. The bath gel and shampoo were a single pack of the size of a sample. The food that was disappointing. The breakfast was good. The hotel cleanliness was very good and the staff was nice and helpful
